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Director Of Store Operations Jobs (NOW HIRING)

HyVee

Manager of Store Operations

Eagan, MN

The Manager of supports the Store Director in overseeing daily operations, ensuring excellent customer service, efficient workflows, and the achievement of sales and operational goals. This role ...

PLS

Director of Operations

Irving, TX · On-site

Through our check cashing stores, we provide consumers with convenient financial products and ... The Director of Operations is responsible for working with District Managers and providing the ...

Pizza Hut

Director of Operations

Patterson, LA · On-site

A Director of Operations is an energetic restaurant operations leader capable of leading 3 above ... You will directly support above store leaders, plan and set goals while focusing on in-store ...

Pizza Hut

Director of Operations

Thibodaux, LA · On-site

A Director of Operations is an energetic restaurant operations leader capable of leading 3 above ... You will directly support above store leaders, plan and set goals while focusing on in-store ...

Pizza Hut

Director of Operations

Mathews, LA · On-site

A Director of Operations is an energetic restaurant operations leader capable of leading 3 above ... You will directly support above store leaders, plan and set goals while focusing on in-store ...

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Director Of Store Operations information

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$22.5K

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How much do director of store operations jobs pay per year?

As of Aug 16, 2026, the average yearly pay for director of store operations in the United States is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of store operations?

To excel as a Director of Store Operations, you need extensive retail management experience, a strong understanding of inventory control, and a relevant bachelor's degree in business or a related field. Familiarity with POS systems, ERP software, and data analytics tools is typically required, along with certifications in retail management or project management being advantageous. Exceptional leadership, strategic thinking, and communication skills help drive performance and foster a positive store culture. These abilities ensure operational excellence, consistent customer experiences, and achievement of business goals across multiple locations.

What is the difference between Director Of Store Operations vs Store Manager?

AspectDirector Of Store OperationsStore Manager
ResponsibilitiesOversees multiple store locations, develops strategies, manages regional teamsManages daily store activities, supervises staff, ensures sales targets are met
CredentialsExperience in retail management, leadership skills, often a bachelor's degreeRetail management experience, customer service skills, high school diploma or higher
Work EnvironmentCorporate office and multiple store locationsIn-store environment, direct interaction with staff and customers
Industry UsageCommon in large retail chains and corporationsFound in retail stores of all sizes, especially in single locations

The main difference between a Director Of Store Operations and a Store Manager lies in scope and responsibilities. The Director oversees multiple stores and strategic planning, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director's role is more strategic and broad in scope.

What are some common challenges faced by a director of store operations, and how can they be effectively managed?

As a Director of Store Operations, you may frequently encounter challenges such as ensuring consistent execution of company standards across multiple locations, managing diverse teams, and adapting to rapidly changing retail trends. Effective management involves establishing clear communication channels, leveraging data-driven decision making, and fostering a culture of accountability and continuous improvement. Building strong relationships with store managers and cross-functional departments is also crucial for aligning goals and implementing successful operational strategies.
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Director Of Store Operations jobs near you
Infographic showing various Director Of Store Operations job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $101,614 per year, or $48.9 per hour.

District Director of Store Operations - Retail

UNFI

Stillwater, MN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

UNFI rating

7.3

Company rating: 7.3 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

21st of 49 rated food wholesalers

Job description

Job Overview:
The Director of Store Operations has full responsibility for the stores within their district, with clear ownership of people, process, and performance. This leader develops high-performing store leadership teams who create exceptional customer experiences through associates who are friendly, responsive, knowledgeable, and committed to serving both customers and the communities they support. This role ensures consistent execution of company standards, merchandising strategies, operational processes, and financial objectives while fostering a culture of accountability, collaboration, inclusion, recognition, and continuous improvement. Through regular store visits, hands-on coaching, performance management, and strong cross-functional partnerships, the Director of Store Operations builds leadership capability, drives operational excellence, enhances customer experience, and delivers sustainable sales, profit, and operational results.
Job Responsibilities:
Core Responsibilities
  • Own overall performance for assigned stores, with accountability for people leadership, customer experience, operational excellence, merchandising execution, financial performance, and compliance with company policies and applicable laws.

  • Spend 80% or more of the workweek in stores coaching, developing, and supporting Store Directors and leadership teams; inspecting execution, removing barriers, and ensuring consistent achievement of company standards and business objectives.

  • Build and develop high-performing teams by coaching, mentoring, succession planning, performance management, talent development, recognition, and accountability for Store Directors, Assistant Store Directors, Department Managers, and emerging leaders.

  • Foster a culture of accountability, collaboration, inclusion, recognition, and continuous improvement through open communication, active listening, and consistent leadership presence.

  • Ensure stores consistently deliver exceptional customer experience by maintaining high standards for cleanliness, freshness, in-stock conditions, merchandising, signage, and overall store presentation while reflecting the unique needs of the local community.

  • Establish clear expectations and accountability for Store Directors and leadership teams, ensuring priorities, responsibilities, execution routines, and follow-up processes are consistently understood and delivered.

  • Drive disciplined execution of company operating standards, merchandising strategies, marketing initiatives, labor management, inventory controls, shrink reduction, food safety requirements, and customer service expectations.

  • Analyze sales, profit and loss performance, labor, shrink, inventory, customer feedback, and operational metrics to identify trends, determine root causes, and implement action plans that improve business results.

  • Hold Store Directors accountable for achieving or exceeding sales, profitability, labor, shrink, inventory, customer satisfaction, and associate engagement goals.

  • Partner with Merchandising, Marketing, Human Resources, Asset Protection, Supply Chain, Finance, and other cross-functional teams to align priorities, resolve operational challenges, and support company and banner objectives.

  • Monitor competitive activity, customer expectations, market trends, and community needs to identify opportunities that strengthen execution, customer loyalty, and business performance.

Additional Responsibilities
  • Conduct regular store visits and operational reviews to assess customer experience, associate engagement, merchandising execution, operational standards, in-stock conditions, freshness, cleanliness, safety, and overall store performance.

  • Develop, review, and monitor store action plans that address operational opportunities, financial performance, staffing, training, customer feedback, and execution priorities.

  • Support new store openings, remodels, leadership transitions, and other strategic initiatives by ensuring operational readiness, leadership alignment, and excellence.

  • Build and maintain productive relationships with support partners, suppliers, community organizations, and local agencies while representing the company with professionalism and integrity.

  • Champion company, banner, and store-specific community engagement initiatives that strengthen customer relationships and reinforce the company's presence in the communities it serves.

Performs other duties as assigned.
Job Requirements:
Education/ Certifications:
  • Bachelor's degree in business preferred.

Experience:
  • Five or more years of progressive retail grocery leadership experience required; Store Director, District Manager, or multi-unit operations leadership experience preferred.

Knowledge/Skills/ Abilities:
  • Possess strong written, verbal, listening, and presentation skills with the ability to communicate clearly across store teams, support teams, vendors, and community partners.

  • Demonstrated ability to lead through others, motivate teams, develop talent, build engagement, and create a culture of accountability, recognition, inclusion, and continuous improvement.

  • Strong working knowledge of retail grocery operations, merchandising execution, labor management, shrink control, inventory management, food safety, customer service, and store financials.

  • Possess analytical and problem-solving skills with the ability to interpret sales, P&L, labor, shrink, customer feedback, and operational data and translate findings into effective action plans.

  • Ability to set clear direction, prioritize work, follow up consistently, and hold Store Directors and store leadership teams accountable for achieving company goals.

  • Ability to balance strategic leadership with hands-on store engagement, influencing execution while developing leaders who can sustain results.

Work Environment:
Onsite Role:
  • This position requires the associate to perform all duties at one of our UNFI locations, such as a distribution center or office.

Travel (minor):
  • In-metro and out-of-metro travel is required up to 80% for this position.

Physical Environment/Demands:
Office Roles:
  • Most work is performed in a temperature-controlled office environment.

  • Incumbent may sit for long periods of time at a desk or computer terminal.

  • While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

  • Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday.

  • Stooping, bending, twisting, and reaching may be required in the completion of job duties.

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.
UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
Compensation:
UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.
Benefits:
For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details.
Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.
UNFI's compensation, benefits, and paid time off policies are subject to change in the Company's sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act .

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