ZipRecruiter

Log In

1

Director Of Store Operations Jobs in Boston, MA (NOW HIRING)

Papa Johns Pizza

Director of Operations

Boston, MA · On-site

The Director of Operations drives day-to-day operations of all restaurants in the market / area; trains, coaches, supports managers, plans and sets goals; focuses on in-store problem solving/process ...

Waxy's

Director of Operations

Brookline, MA · On-site

The Director of Operations will; - Be required to deliver quality-focused results in operational excellence, building talented teams, P&L management, strategic planning and brand positioning. - Be an ...

Waxy's

Director of Operations

Brookline, MA

The Director of Operations will; - Be required to deliver quality-focused results in operational excellence, building talented teams, P&L management, strategic planning and brand positioning. - Be an ...

AppJaxx

Director of Operations

Sudbury, MA

As we continue to scale, we are seeking an experienced Director of Operations to oversee internal processes, optimize systems, and ensure the smooth execution of all operational activities across the ...

Puttshack

Director of Operations

Boston, MA · On-site

Reporting into the Regional Director of Operations, the Director of Operations will lead a team of associates and be responsible for overseeing the overall operations of their assigned Puttshack ...

Puttshack

Director of Operations

Boston, MA · On-site

Reporting into the Regional Director of Operations, the Director of Operations will lead a team of associates and be responsible for overseeing the overall operations of their assigned Puttshack ...

Puttshack

Director of Operations

Boston, MA · On-site

Reporting into the Regional Director of Operations, the Director of Operations will lead a team of associates and be responsible for overseeing the overall operations of their assigned Puttshack ...

Hirebridge

Director of Operations

Boston, MA · On-site

$120 - $180/hr

Reporting into the Regional Director of Operations, the Director of Operations will lead a team of associates and be responsible for overseeing the overall operations of their assigned Puttshack ...

Reframe Systems

Director of Operations

Andover, MA · On-site

$180 - $240/hr

QUALIFICATIONS * 10+ years of operations leadership , including direct ownership of at least one large-scale facility launch or ramp in advanced manufacturing, fulfillment, or industrial environments.

Reframe Systems

Director of Operations

Andover, MA · On-site

QUALIFICATIONS * 10+ years of operations leadership , including direct ownership of at least one large-scale facility launch or ramp in advanced manufacturing, fulfillment, or industrial environments.

Reframe-Systems

Director of Operations

Andover, MA · On-site

$180 - $280/hr

QUALIFICATIONS * 10+ years of operations leadership , including direct ownership of at least one large-scale facility launch or ramp in advanced manufacturing, fulfillment, or industrial environments.

Burns Recruitment

Director of Operations

Woburn, MA · On-site

$85K/yr

Director of Operations / Market Leader Location: Woburn, Massachusetts Schedule: Full-Time Salary: Starting at $85,000 depending on experience plus Performance-Based Bonus Opportunity Our client, one ...

Cooper Connect

Director Of Operations

Boston, MA · On-site

$74K - $85K/yr

As the Director of Digital Operations and Mobile Ordering, you will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.

next page

Showing results 1-20

All JobsOf Store Operations JobsDirector Of Store Operations JobsDirector Of Store Operations Jobs in Boston, MA

Director Of Store Operations information

See Boston, MA salary details

$24.4K

$110.4K

$201K

How much do director of store operations jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director of store operations in Boston, MA is $110,388.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,600.00 and $130,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of store operations?

To excel as a Director of Store Operations, you need extensive retail management experience, a strong understanding of inventory control, and a relevant bachelor's degree in business or a related field. Familiarity with POS systems, ERP software, and data analytics tools is typically required, along with certifications in retail management or project management being advantageous. Exceptional leadership, strategic thinking, and communication skills help drive performance and foster a positive store culture. These abilities ensure operational excellence, consistent customer experiences, and achievement of business goals across multiple locations.

What are some common challenges faced by a director of store operations, and how can they be effectively managed?

As a Director of Store Operations, you may frequently encounter challenges such as ensuring consistent execution of company standards across multiple locations, managing diverse teams, and adapting to rapidly changing retail trends. Effective management involves establishing clear communication channels, leveraging data-driven decision making, and fostering a culture of accountability and continuous improvement. Building strong relationships with store managers and cross-functional departments is also crucial for aligning goals and implementing successful operational strategies.

What is the difference between Director Of Store Operations vs Store Manager?

AspectDirector Of Store OperationsStore Manager
ResponsibilitiesOversees multiple store locations, develops strategies, manages regional teamsManages daily store activities, supervises staff, ensures sales targets are met
CredentialsExperience in retail management, leadership skills, often a bachelor's degreeRetail management experience, customer service skills, high school diploma or higher
Work EnvironmentCorporate office and multiple store locationsIn-store environment, direct interaction with staff and customers
Industry UsageCommon in large retail chains and corporationsFound in retail stores of all sizes, especially in single locations

The main difference between a Director Of Store Operations and a Store Manager lies in scope and responsibilities. The Director oversees multiple stores and strategic planning, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director's role is more strategic and broad in scope.

Is a director of store operations a high position?

A director of store operations is a senior management role responsible for overseeing multiple store locations, implementing policies, and ensuring operational efficiency. It is considered a high-level position within retail or hospitality organizations, often requiring extensive experience and leadership skills.

What does a director of store operations do?

A director of store operations oversees the daily functions of retail stores, including managing staff, ensuring sales targets are met, maintaining customer service standards, and implementing company policies. They analyze performance metrics, develop strategies for improvement, and coordinate with other departments to ensure smooth store functioning.

What are popular job titles related to Director Of Store Operations jobs in Boston, MA?

For Director Of Store Operations jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Director Of Store Operations jobs in Boston, MA look for?

The top searched job categories for Director Of Store Operations jobs in Boston, MA are:

What cities near Boston, MA are hiring for Director Of Store Operations jobs?

Cities near Boston, MA with the most Director Of Store Operations job openings:

Director Of Store Operations jobs near you
Infographic showing various Director Of Store Operations job openings in Boston, MA as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $110,388 per year, or $53.1 per hour.

Director of Operations

Papa Johns Pizza

Boston, MA • On-site

Full-time

Re-posted 13 hours ago

Papa John's rating

4.8

Company rating: 4.8 out of 10

Based on 761 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

We are looking for Director of Operations who will have the overall responsibility for overseeing the people, processes and operations of 5-7 restaurants in one area.

The Director of Operations drives day-to-day operations of all restaurants in the market / area; trains, coaches, supports managers, plans and sets goals; focuses on in-store problem solving/process improvement; sets standards; recognizes and motivates Restaurant Managers, Assistant Managers and Restaurant Teams. Provides leadership for each manager in the market to ensure customer satisfaction. Leads the way by working with each RGM in the market to deliver Restaurant level EBITDA and meet targeted flow-thru in each restaurant in market; utilizes available reports (e.g. exception reporting) to identify opportunities; encourages a top-line orientation through operational focus; ensures that correct operational procedures are followed at all times. Partners with each RGM in the market to build sales over last year?s sales achievement. Accountable for coaching and training RGMs, AMs and Shift supervisors for operational excellence, supports national training initiatives, involved in process for new employee orientation, monitors training processes to ensure quality training of team members and managers. Aggressively develops and maintains RGM and AM staffing levels; drives to full management staffing for each restaurant in market; commits to selection process; monitors restaurant-level staffing. Absolutely uncompromising execution of the highest standards of OSHA, local health and safety codes, and company safety and security policy. Champions recognition and motivation efforts throughout the market. Does not compromise in creating and maintaining a safe environment for employees and customers. Exhibits ownership when working with GMs to resolve chronic R&M issues; determines causes of excessive R&M; gathers R&M issues; identifies trends and takes to Facility Leader.

What Papa John's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply