Trulieve
Trulieve

80 Trulieve Director Of Retail Operations Jobs Hiring Near You

$54K - $81K/yr

The Director of Retail Operations is a key member of the Carpenter's Place leadership team and is responsible for the strategic leadership for the Carpenter's Corner "Thrift and More" concept. This ...

Director of Retail Operations Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

Director of Retail

Manhattan Beach, CA · On-site

$130 - $140/hr

Director of Retail Location: Southern California (Hybrid) Reports To: General Manager The ... Retail Operations * Initially lead the flagship store while establishing operational excellence.

Director of Retail

Manhattan Beach, CA · On-site

$130K - $140K/yr

Director of Retail Location: Southern California (Hybrid) Reports To: General Manager The ... Retail Operations * Initially lead the flagship store while establishing operational excellence.

Director of Retail

New York, NY · On-site

$120K - $150K/yr

Director of Retail Reports To : Founders/ CFO Department: Retail Location: NYC with travel within ... operations, and postopening review. * Define, document, and continuously improve standard store ...

Day-to-day retail operations are overseen by the Director of Retail with primary execution by the retail operations team, allowing this role to remain focused on long term value creation, financial ...

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Trulieve Jobs Information

What is it like to work at Trulieve?

Trulieve is a company that prioritizes a culture of compassion, empathy, and patient-centric care, emphasizing the importance of its employees in delivering high-quality products and services.

As a vertically integrated cannabis company, Trulieve operates a diverse range of facilities, including cultivation, processing, and retail locations, providing employees with opportunities to work in various roles and environments. The company's mission is to make cannabis more accessible and affordable for patients, with a focus on education and community engagement.

Working at Trulieve may appeal to candidates who are passionate about the cannabis industry and committed to delivering exceptional patient care, as the company offers a range of career opportunities and professional development programs to support employee growth and success.

What makes Trulieve an attractive place to work?

Trulieve is a leading provider of cannabis products and services in the United States, with a strong reputation for quality and customer satisfaction. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for team members to contribute to the development of new products and services. By joining Trulieve, individuals can pursue a career in a rapidly growing industry, with opportunities for professional development, career advancement, and making a positive impact on the lives of patients and customers.

Do workers at Trulieve get paid breaks?

Sometimes. Only some people get paid breaks.
65% of people say they don’t get paid breaks.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and February 2026.

Does Trulieve pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
46% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and April 2026.

At Trulieve, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
73% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 26 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Trulieve affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 25 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Trulieve?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 28 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 59% of people with changing schedules find out their shifts one week or less ahead of time.
  • 38% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 29 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Trulieve worry about hours?

Some people worry about getting enough hours.
40% of people report they worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Trulieve workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it for Trulieve workers to change shifts?

Some people find it hard to change shifts.
65% of people report that it’s hard to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Trulieve?

Some people find it hard to get time off.
44% of people report it’s hard to get time off.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Trulieve managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
73% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at Trulieve spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
27% of people report that their job takes up time that they don’t get paid for.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at Trulieve?

Some people find it hard to take sick days.
43% of people report that it’s hard to take time off if they are sick.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at Trulieve good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Trulieve feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Trulieve get to take their breaks without interruption?

Only some people get breaks without interruption.
35% of people report that their breaks get interrupted.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Trulieve?

Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Trulieve enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Trulieve recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at Trulieve?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at Trulieve?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people think Trulieve’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how Trulieve is doing?

Most people don’t feel well informed about how the company is doing.
72% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and April 2026.

What other companies are hiring for Director Of Retail Operations jobs?

Infographic showing various Director Of Retail Operations job openings at Trulieve in the United States as of August 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 95% Physical, and 5% Remote job distribution.

$120 - $180/hr

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Re-posted 17 days ago


Goodwill Industries Of Middle Tennessee rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

415th of 781 rated non-profit organizations


Job description

## Director of Retail OperationsApplylocations: Nashville, TNposted on: Posted Todayjob requisition id: 17889**Job Location**Lifsey-Retail Headquarters**Job Summary:**Provides strategic leadership and operational oversight for Goodwill Industries of Middle Tennessee’s Donated Goods Retail (DGR) division, driving financial performance, operational excellence, and a consistent customer and donor experience across all store locations. This role is accountable for results through a leader-of-leaders model—setting the direction, building the operating system, and driving execution through Regional Directors and District Managers. This role does not directly manage day-to-day store operations; instead, it is accountable for performance through a structured field leadership model, standardized operating systems, and disciplined performance management routines. The Director leads with a clear vision and strategy for retail excellence, challenges the status quo, and drives enterprise-level changes through coaching, alignment, and accountability across field leadership. This position has direct responsibility for the profit and loss of retail store operations. The Director translates organizational priorities into a clear operating vision and actionable plan (priorities, timelines, performance targets, and accountability routines), uses data to diagnose opportunities and risks, and ensures consistent standards and execution across the territory through Regional Directors and District Managers. The Director of Retail Operations will promote a positive work environment that celebrates our vision, mission, and core values of Teamwork, Respect, Uprightness, and Empowerment in every action and interaction with team members, donors, customers, management, and persons served.**Job Description****Essential Functions*** Sets the retail operating vision and multi-site strategy to maximize revenue, profitability, and mission impact; produces and communicates a written operating plan/roadmap (priorities, targets, owners, and timelines) executed through Regional Directors and District Managers.* Leads retail performance through Regional Directors and District Managers by setting standards and expectations and holding leaders accountable for staffing, merchandising, inventory control, pricing, customer service, store routines, and performance commitments.* Builds a high-performing leadership team and culture of accountability, coaching leaders to deliver results while modeling Goodwill’s mission and values.* Builds and promotes a culture of high performance and continuous improvement that values training, teamwork, communication, and a commitment to excellence.* Establishes KPIs and leads a weekly/monthly business review cadence to evaluate performance, identify root causes, and drive timely countermeasures and continuous improvement.* Leads change management for enterprise retail initiatives by aligning stakeholders, ensuring adoption, and sustaining execution through Regional Directors and District Managers and established operating routines.* Leads talent strategy for retail leadership roles (selection, onboarding, performance management, and succession planning); hires and develops the best talent for the organization.* Designs, standardizes, and scales operational processes and tools (training, SOPs, audits, and routines) to improve efficiency, service quality, and consistency across all locations.* Leads new store openings and major transitions by establishing launch readiness standards, governance, and cross-functional coordination, ensuring execution and post-open stabilization through Regional Directors and District Managers.* Anticipates long-range operational and talent needs; develops plans to ensure the right structure, capabilities, and leadership coverage to meet future growth and performance goals.* Partners across the organization (Mission, Finance, HR, Marketing, Facilities, Loss Prevention, IT, and Support Services) to influence enterprise decision-making, align retail strategy with organizational priorities, and deliver a financially sound business and a high-accountability culture.* Establishes and enforces retail standards and controls (store conditions, donation flow, merchandising, pricing, labor routines, and customer/donor experience) using training, audits, and coaching to ensure consistency across locations through field leadership and standardized operating mechanisms.* Identifies, prioritizes, and leads new donation and retail initiatives and business opportunities, ensuring clear scope, resourcing, timelines, and measurable results through cross-functional coordination and field leadership execution.* Ensures compliance with all company policies and procedures and applicable legal requirements across retail and donation operations.* Identifies operational risk and drives safe, compliant practices related to safety, labor, and asset protection through established controls, audits, and leadership accountability.* Other duties as assigned.**Minimum Qualifications****Required Skills****Education*** Bachelor's degree in business administration, Retail Management or related field required.* A combination of education and experience may be accepted in lieu of the required education.**Experience*** 7+ years of progressive leadership experience with significant multi-unit oversight. Proven track record of managing and growing retail operations; donated goods and/or nonprofit experience preferred.* Proven ability to improve underperforming multi-unit locations by diagnosing root causes, setting clear priorities, and driving sustained performance through field leadership.* Demonstrated experience creating and executing strategic plans to drive growth and improve operational performance.* Experience with near-term and long-range planning, goal setting, and disciplined implementation.* Knowledge of and experience with budgeting and financial analysis; demonstrated ability to build cross-divisional partnerships to deliver results.* Demonstrated ability to identify operational gaps and opportunities and address them through training, process improvements, and change leadership.**Knowledge and Skills*** Results oriented and driven to achieve and exceed goals.* Strong written and oral communication skills, including the ability to communicate effectively with all levels of management and employees.* Strategic mindset with the ability to set priorities, make difficult decisions, and drive tradeoffs in support of organizational goals.* Strong leadership skills, including the ability to coach and develop leaders, influence across functions, and drive accountability through a leader-of-leaders model.**Certifications and Licenses*** Must have a valid Tennessee Driver's License while maintaining a good driving record and appropriate insurance. #J-18808-Ljbffr

What Goodwill Industries Of Middle Tennessee employees say

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