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Director Of Retail Operations Jobs (NOW HIRING)

... Director of Sales - Foodservice to lead national growth across institutional, distribution, and ... Financial & Sales Operations • Own forecasting, pipeline strategy, CRM systems, and revenue ...

Retail Operations Strategy Lead

Mandeville, LA · On-site

$11.75 - $14.50/hr

The role combines hands‑on operational leadership, performance management, and cross‑functional execution, serving as a critical force multiplier for the Director of Retail and Retail leadership ...

... of the Director of Store Operations is to oversee process improvement, project management ... Yes Qualifications QUALIFICATIONS * 10+ years retail management experience * Demonstrate behaviors ...

... of the Director of Store Operations is to oversee process improvement, project management ... Yes QUALIFICATIONS * 10+ years retail management experience * Demonstrate behaviors that exemplify ...

The Director of Retail Operations will oversee all aspects of retail operations within Xfinity Mobile Arena as well as off-site operations that align with team/partner initiatives. Core ...

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Director Of Retail Operations information

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$22.5K

$101.6K

$185K

How much do director of retail operations jobs pay per year?

As of Jul 13, 2026, the average yearly pay for director of retail operations in the United States is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a Director of Retail Operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for developing strategies to improve productivity, increase sales, and ensure excellent customer service across all locations. This role involves managing store managers, setting sales goals, implementing policies, and analyzing financial reports to drive business growth. Additionally, they play a key role in staff training, inventory management, and ensuring compliance with company standards and regulations.

What Does a Director of Retail Operations Do?

A director of retail operations oversees the staff, inventory, and sales of assigned retail locations. Depending on the company, the director of retail operations may be responsible for managing the staff, stock, and sales goals of the stores as a whole, or they may focus on placement and sales for particular products offered by the company. As a director of retail operations, your job duties include developing sales strategies and performance goals, researching and working with vendors, ordering inventory, maintaining detailed records for analysis, and evaluating sales performance. The qualifications for a career as a director of retail operations are a bachelor’s degree in business, economics, or a related field and at least five years of experience as a store or regional manager or retail purchaser.

What are the primary challenges a Director of Retail Operations faces when managing multiple store locations?

A Director of Retail Operations often faces the challenge of ensuring consistent customer experience, operational efficiency, and sales performance across all store locations. Balancing the unique needs of each store while implementing company-wide strategies requires strong communication and leadership skills. Additionally, adapting to market trends, managing remote teams, and addressing supply chain disruptions are common hurdles. Successful directors rely on data-driven decision-making and foster collaboration between store managers to address these challenges effectively.

What are the key skills and qualifications needed to thrive as a Director of Retail Operations, and why are they important?

To thrive as a Director of Retail Operations, you need extensive experience in retail management, strategic planning, and multi-store operations, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with retail management systems, point-of-sale (POS) technology, inventory software, and data analytics tools is typically required. Exceptional leadership, communication, and problem-solving skills help drive team performance and adapt to changing market conditions. These capabilities are essential for optimizing store operations, achieving sales targets, and ensuring a consistent customer experience across locations.

What is the difference between Director Of Retail Operations vs Retail Store Manager?

AspectDirector Of Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple store locations, develops retail strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail experience, customer service skills
Work EnvironmentCorporate offices, regional meetings, multi-store oversightRetail store, direct customer interaction, staff supervision
Industry UsageCommon in large retail chains and corporationsCommon in individual retail stores and small chains

The main difference between a Director Of Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic plans, while the Retail Store Manager focuses on daily store operations and staff management at a single location.

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Infographic showing various Director Of Retail Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $101,614 per year, or $48.9 per hour.
Director of Operations

Director of Operations

African Safari Wildlife Park

Port Clinton, OH • On-site

Full-time

Medical, PTO

Re-posted yesterday


Job description

Director of Operations (Full-Time)
African Safari Wildlife Park, one of the top family destinations in the Shores & Islands Ohio region, is entering a period of significant growth and investment. Guided by our mission, we are dedicated to inspiring connections between people and wildlife while fostering an appreciation for the natural world.
We're looking for an experienced and motivated leader to oversee daily park operations and help create exceptional guest experiences. This role is responsible for managing key operational areas including admissions, retail, food and beverage, staffing, and guest services while supporting a positive, team-oriented culture.
Key Responsibilities:
  • Admissions
    • Manage and supervise all aspects of Park onsite admissions including point-of-sale software, staffing, and customer service
    • Work with marketing and sales teams to ensure public-facing staff are trained and aware of all Park promotions and special events
  • Food and Beverage
    • Supervise all staff and maintain high-quality food safety and professionalism
    • Manage all menu items and cost margins, ensuring quality and consistency
    • Maintain a Managerial-Level Serve Safe Certificate
  • Retail
    • Manage and assist in the retail operations including staffing, layout, inventory, stocking, and customer service
    • Ensures cleanliness and overall appearance of gift shop and satellite locations
    • Coordinate and assist in the procurement of all retail merchandise
    • Ensure all merchandise is received and sold in accordance with company policies
    • Maintain current knowledge of retail trends
  • Information Technology
    • Maintain all Park point-of-sale equipment and radios
  • Loss Prevention and Cash Control
    • Develop, audit and enforce company policies on cash handling
    • Assist in daily drawer closeouts and deposits
    • Monitor and review all cash deposits and relevant documentation
  • Staff Management
    • Work closely with Park managers to hire seasonal staff
    • Work closely with corporate office staff to complete all company hiring documents
    • Coordinate initial general Park training for all new employees and conduct regular customer-service training will all staff
    • Maintain Park-wide compliance with all labor laws including but not limited to minor labor laws
  • General Tasks
    • Oversee all Park policies and procedures

Qualifications
  • Must be 18 years of age or older and pass pre-employment screening
  • Minimum 3 years of management experience preferred
  • Experience leading customer-service teams
  • Strong leadership, communication, and organizational skills
  • Valid driver's license with a clean driving record and reliable transportation
  • Proficient with Microsoft Office programs
  • Ability to work a flexible schedule including weekends, holidays, and peak season hours
  • Ability to work outdoors in varying weather conditions and perform physical tasks, including lifting up to 50 pounds

Reflect the company's core values:
  • Grow Stronger, Go Further
  • Caring Culture
  • We'll Figure it Out
  • All In, Always

What We Offer
  • Subsidized health insurance
  • Paid Time Off with increasing accrual rates over tenure
  • Opportunities for professional development and continued education
  • Team member appreciation days and events
  • Free admission for yourself, family, and friends on your days off
  • In-park discounts on retail items and select animal encounters