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Director Of Retail Operations Jobs (NOW HIRING)

DSRT SURF

DIRECTOR OF SURF OPERATIONS

Palm Desert, CA · On-site

$100K - $125K/yr

What You'll Do The Director of Surf Operations is one of the most critical and non-negotiable hires at DSRT SURF. This is not a role to grow into - it is a role for someone who has already built a ...

Michael Kors

$160 - $230/hr

You are a developer of talent and know how to build high performing teams. What You'll Do Develop and lead the retail operations team by defining team strategy and project plans to execute ...

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Director Of Retail Operations information

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$22.5K

$101.6K

$185K

How much do director of retail operations jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director of retail operations in the United States is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a director of retail operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for developing strategies to improve productivity, increase sales, and ensure excellent customer service across all locations. This role involves managing store managers, setting sales goals, implementing policies, and analyzing financial reports to drive business growth. Additionally, they play a key role in staff training, inventory management, and ensuring compliance with company standards and regulations.

What does a director of retail operations do?

A director of retail operations oversees the staff, inventory, and sales of assigned retail locations. Depending on the company, the director of retail operations may be responsible for managing the staff, stock, and sales goals of the stores as a whole, or they may focus on placement and sales for particular products offered by the company. As a director of retail operations, your job duties include developing sales strategies and performance goals, researching and working with vendors, ordering inventory, maintaining detailed records for analysis, and evaluating sales performance. The qualifications for a career as a director of retail operations are a bachelor’s degree in business, economics, or a related field and at least five years of experience as a store or regional manager or retail purchaser.

What are the primary challenges a director of retail operations faces when managing multiple store locations?

A Director of Retail Operations often faces the challenge of ensuring consistent customer experience, operational efficiency, and sales performance across all store locations. Balancing the unique needs of each store while implementing company-wide strategies requires strong communication and leadership skills. Additionally, adapting to market trends, managing remote teams, and addressing supply chain disruptions are common hurdles. Successful directors rely on data-driven decision-making and foster collaboration between store managers to address these challenges effectively.

What are the key skills and qualifications needed to thrive as a director of retail operations, and why are they important?

To thrive as a Director of Retail Operations, you need extensive experience in retail management, strategic planning, and multi-store operations, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with retail management systems, point-of-sale (POS) technology, inventory software, and data analytics tools is typically required. Exceptional leadership, communication, and problem-solving skills help drive team performance and adapt to changing market conditions. These capabilities are essential for optimizing store operations, achieving sales targets, and ensuring a consistent customer experience across locations.

What is the difference between Director Of Retail Operations vs Retail Store Manager?

AspectDirector Of Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple store locations, develops retail strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail experience, customer service skills
Work EnvironmentCorporate offices, regional meetings, multi-store oversightRetail store, direct customer interaction, staff supervision
Industry UsageCommon in large retail chains and corporationsCommon in individual retail stores and small chains

The main difference between a Director Of Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic plans, while the Retail Store Manager focuses on daily store operations and staff management at a single location.

Is a director of retail operations a high position?

A director of retail operations is a senior management role responsible for overseeing multiple store locations, developing strategies, and ensuring sales targets are met. It is considered a high-level position within retail organizations, often requiring extensive experience and leadership skills.
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Director Of Retail Operations jobs near you
Infographic showing various Director Of Retail Operations job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $101,614 per year, or $48.9 per hour.

Retail Operations Director - Service Deli & Bakery

Jons Marketplace

Los Angeles, CA

Full-time

Re-posted 14 days ago

Job description

Retail Operations Director - Service Deli & Bakery Los Angeles, CA | $140,000-$175,000/year (Negotiable) + Bonus Eligible Company Description JONS Fresh Marketplace is a family-owned grocery chain serving the greater Los Angeles area since 1977. The company focuses on delivering quality, variety, and value tailored to the tastes of each neighborhood. JONS offers a diverse range of products and brands that reflect the unique character of its communities while creating a welcoming shopping experience for all customers.

Team members are encouraged to contribute to a culture of respect, collaboration, and service, upholding JONS' long-standing commitment to the communities it serves. Role Description The Retail Operations Director - Service Deli & Bakery is a full-time, on-site role based in Reseda, CA. This role oversees Service Deli and Bakery operations across all JONS locations, including product selection, merchandising, food safety, quality standards, budgeting, sales performance, and profitability.

Responsibilities include leading department managers, supporting staffing needs, ensuring policy execution, developing promotions, maintaining inventory levels, and improving customer satisfaction. **This is a business management and retail operations role. ** .

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