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Director Of Retail Operations Jobs in Texas (NOW HIRING)

Socket.dev

Director of Commercial Operations

Austin, TX · On-site

$140 - $200/hr

We are seeking a Director of Commercial Operations to own the operational infrastructure powering Lola's wholesale, bulk/corporate, and retail sales channels as the business multiplies This is a ...

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Director Of Retail Operations information

See Texas salary details

$21K

$94.7K

$172.4K

How much do director of retail operations jobs pay per year?

As of Sep 3, 2026, the average yearly pay for director of retail operations in Texas is $94,669.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $111,800.00 per year, depending on experience, location, and employer.

What does a director of retail operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for developing strategies to improve productivity, increase sales, and ensure excellent customer service across all locations. This role involves managing store managers, setting sales goals, implementing policies, and analyzing financial reports to drive business growth. Additionally, they play a key role in staff training, inventory management, and ensuring compliance with company standards and regulations.

What does a director of retail operations do?

A director of retail operations oversees the staff, inventory, and sales of assigned retail locations. Depending on the company, the director of retail operations may be responsible for managing the staff, stock, and sales goals of the stores as a whole, or they may focus on placement and sales for particular products offered by the company. As a director of retail operations, your job duties include developing sales strategies and performance goals, researching and working with vendors, ordering inventory, maintaining detailed records for analysis, and evaluating sales performance. The qualifications for a career as a director of retail operations are a bachelor’s degree in business, economics, or a related field and at least five years of experience as a store or regional manager or retail purchaser.

What are the primary challenges a director of retail operations faces when managing multiple store locations?

A Director of Retail Operations often faces the challenge of ensuring consistent customer experience, operational efficiency, and sales performance across all store locations. Balancing the unique needs of each store while implementing company-wide strategies requires strong communication and leadership skills. Additionally, adapting to market trends, managing remote teams, and addressing supply chain disruptions are common hurdles. Successful directors rely on data-driven decision-making and foster collaboration between store managers to address these challenges effectively.

What are the key skills and qualifications needed to thrive as a director of retail operations, and why are they important?

To thrive as a Director of Retail Operations, you need extensive experience in retail management, strategic planning, and multi-store operations, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with retail management systems, point-of-sale (POS) technology, inventory software, and data analytics tools is typically required. Exceptional leadership, communication, and problem-solving skills help drive team performance and adapt to changing market conditions. These capabilities are essential for optimizing store operations, achieving sales targets, and ensuring a consistent customer experience across locations.

What is the difference between Director Of Retail Operations vs Retail Store Manager?

AspectDirector Of Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple store locations, develops retail strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail experience, customer service skills
Work EnvironmentCorporate offices, regional meetings, multi-store oversightRetail store, direct customer interaction, staff supervision
Industry UsageCommon in large retail chains and corporationsCommon in individual retail stores and small chains

The main difference between a Director Of Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic plans, while the Retail Store Manager focuses on daily store operations and staff management at a single location.

Is a director of retail operations a high position?

A director of retail operations is a senior management role responsible for overseeing multiple store locations, developing strategies, and ensuring sales targets are met. It is considered a high-level position within retail organizations, often requiring extensive experience and leadership skills.
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Director Of Retail Operations jobs near you
Infographic showing various Director Of Retail Operations job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $94,669 per year, or $45.5 per hour.

Director of Retail Operations

Ace Mart Restaurant Supply Co

San Antonio, TX • On-site

Full-time

Re-posted 7 hours ago

Job description

Job Type
Full-time
Description
If you're the person others rely on to get the facts right, build systems that work, and eliminate inefficiencies through precision-this is your seat at the table. This role is built for a disciplined, analytical leader who thrives on turning complex retail operations into structured, repeatable systems that drive measurable results. You'll operate as the authority on how retail should work-bringing clarity, consistency, and performance through data, process, and accountability.
What You Will Do
  • Design, implement, and continuously refine retail operating systems and processes that improve efficiency, visibility, and execution consistency across all locations
  • Analyze operational, financial, and safety data to identify trends, risks, and opportunities-then translate findings into actionable improvements
  • Own the creation, documentation, and enforcement of Standard Operating Procedures (SOPs) to ensure every store operates with precision and consistency
  • Lead cross-functional initiatives that improve merchandising execution, store performance, and overall customer experience
  • Establish and track KPIs tied to operational performance, safety compliance, and loss prevention, driving accountability across the organization
  • Conduct audits, inspections, and operational reviews to validate compliance, identify root causes of issues, and implement corrective actions
  • Oversee safety programs, ensuring full compliance with OSHA, DOT, and all regulatory requirements while reducing incidents and claims through structured initiatives
  • Develop and execute loss prevention strategies, including audit controls, training programs, and risk mitigation processes
  • Partner with leadership to review financial performance, budgets, and operational effectiveness, ensuring stores meet performance targets
  • Lead and develop a focused team, setting clear expectations, coaching for performance, and ensuring work is executed to defined standards
What You Will Need
  • Extensive experience in retail operations, safety management, loss prevention, and business process improvement
  • A proven track record of managing complex, multi-location operations and delivering measurable performance improvements
  • Strong analytical and problem-solving ability, with a relentless focus on accuracy and fact-based decision-making
  • Advanced proficiency with Microsoft Office and business systems (ERP, CRM), plus experience with data visualization tools like Power BI or Tableau
  • Exceptional organizational skills and the ability to manage multiple priorities in a fast-paced environment
  • Clear, direct communication skills with the ability to translate complex processes into structured, written standards
  • Bachelor's degree in business or related field (MBA preferred) and 10+ years of senior-level experience in retail or operations leadership
Why You'll Succeed Here
  • You're driven by accuracy and expertise-you don't guess, you validate, and you build credibility through facts and systems
  • You naturally create order out of complexity, thriving in structured environments where processes, standards, and consistency matter
  • You prefer working independently or with a focused team, owning outcomes and ensuring work is executed correctly the first time
  • You communicate directly and concisely, using data and logic to influence decisions rather than relying on opinion or noise
  • You take pride in being the subject matter expert-the person others turn to when something needs to be done right, backed by evidence and precision

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