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Head Of Retail Operations Jobs (NOW HIRING)

Jaded London

Head of Retail

New York, NY

$120K - $150K/yr

Head of Retail Reports To : Founders/ CFO Department: Retail Location: NYC with travel within US ... operations, and postopening review. * Define, document, and continuously improve standard store ...

TekSky

Director of Retail Operations

Dubuque, IA · On-site

I'm looking for a Director of Retail Operations & Growth to run the day-to-day execution of the business and help take it to the next level. This is a hands-on leadership role for someone who ...

SSA Group

Director of Retail Operations

Monterey, CA · On-site

$85K - $90K/yr

Director of Retail Operations Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

ssagroup

Director of Retail Operations

Monterey, CA

Director of Retail Operations Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

Birdman

US Head of Retail Sales

Established supply chain and operational infrastructure , ready to scale without incremental capex ... a Head of Brick & Mortar (B&M) - USA to build and scale Birdman's retail business from the ground ...

Dufry

Assistant Director of Retail Operations I

Carson, CA · On-site

$115K - $144K/yr

The Assistant Director of Operations I serves as the second-in-command for medium-to-large airport retail operations up to $100m, partnering with the Senior Director to drive commercial success and ...

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Head Of Retail Operations information

See salary details

$22.5K

$101.6K

$185K

How much do head of retail operations jobs pay per year?

As of Jul 31, 2026, the average yearly pay for head of retail operations in the United States is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a head of retail operations do?

A head of retail operations oversees the daily functioning of retail stores, manages staff, develops sales strategies, and ensures customer satisfaction. They analyze sales data, optimize store performance, and coordinate with other departments to meet business goals.

What is the difference between Head Of Retail Operations vs Retail Store Manager?

AspectHead Of Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops retail strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsOften requires extensive retail management experience, leadership skills, and sometimes a degree in business or related fieldsTypically requires retail management experience and strong customer service skills
Work EnvironmentCorporate offices, regional meetings, multiple store locationsIn-store environment, direct interaction with staff and customers
Industry UsageCommonly used in large retail chains and corporationsUsed across various retail settings, from small stores to large chains

The Head Of Retail Operations focuses on strategic oversight and managing multiple stores or regions, while the Retail Store Manager handles daily store-level operations. Both roles require retail management experience, but the scope and responsibilities differ significantly.

What is the highest position in a retail store?

The highest position in a retail store is typically the Store Manager or Retail Store Director, responsible for overall operations, staff management, and sales performance. In larger organizations, regional or district managers oversee multiple stores, but within a single store, the store manager holds the top leadership role.

Is head of operations a high position?

The head of retail operations is a high-level management role responsible for overseeing store performance, sales strategies, and staff management. It typically requires extensive experience, leadership skills, and strategic planning abilities, making it a senior position within a retail organization.

What are the 5 S's of retail operations?

The 5 S's of retail operations are Sort, Set in order, Shine, Standardize, and Sustain. These principles help retail managers and staff maintain organized, efficient, and clean store environments, supporting smooth daily operations and excellent customer service.

What are some common challenges faced by a Head of Retail Operations, and how can they be addressed?

A Head of Retail Operations often encounters challenges such as maintaining consistent customer experiences across multiple locations, managing diverse teams, and adapting quickly to market changes. Addressing these requires strong leadership, clear communication, and the implementation of standardized procedures. Leveraging data analytics to monitor store performance and customer feedback also helps in identifying areas for improvement and ensuring operational efficiency.

What are the key skills and qualifications needed to thrive as a Head Of Retail Operations, and why are they important?

To thrive as a Head Of Retail Operations, you need expertise in retail management, strategic planning, and operational leadership, often supported by a business degree or equivalent experience. Familiarity with point-of-sale (POS) systems, inventory management software, and retail analytics tools is essential, along with certifications in retail management or operations if available. Strong leadership, communication, and problem-solving skills help drive team performance and adapt to market changes. These skills and qualities are vital to ensure smooth store operations, maximize profitability, and deliver a consistent customer experience across locations.
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Head Of Retail Operations jobs near you
Infographic showing various Head Of Retail Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $101,614 per year, or $48.9 per hour.

Head of Retail

Athletics - Business Operations

Las Vegas, NV • On-site

Full-time

Re-posted 5 days ago

Job description

Position:Head of RetailDepartment:Strategy & Business Reporting Manager:Senior Vice President, Strategy & Business DevelopmentStatus:Full-TimeJob Classification:ExemptLocation:Las Vegas, NV
About the A's:
The A's are a baseball team founded in 1901. They have a rich history, having won nine World Series championships and 15 American League pennants. The A's are known for pioneering the "Moneyball" approach to team-building, which focuses on using statistical analysis to identify undervalued players.
In addition to their success on the field, the A's also have a positive and dynamic work culture. They have been recognized twice as the Front Office Sports, Best Employers in Sports.
The A's are defined by their core pillars of being Dynamic, Innovative, and Inclusive. Working for the A's offers the opportunity to be part of an innovative organization that values its employees and strives to create a positive work environment.
Description:
The Head of Retail will lead the ideation and execution of the A's retail and merchandise vision, shaping the fan shopping experience, creating alignment with the Club's brand, and driving profitability. This role will develop the strategy and oversee performance for the in-market retail business and, if applicable, collaborate with the Club's external retail partners to ensure consistent operations. This is a strategic leadership role that requires a balance of business acumen, partnership management, and an understanding of the intersection between apparel, sports, and culture.
Responsibilities:
  • Oversee all aspects of the A's retail business, including merchandising, buying, store operations, authentics, and high-level strategy
  • Incorporate trends in sports, culture, and fashion into an innovative retail strategy that drives brand value
  • Shape a refreshed vision for the A's retail presence in Las Vegas through targeted product offerings
  • Develop retail strategies based on market trends to identify growth areas and reach diverse consumer demographics
  • Oversee the build-out of ballpark stores that will shape the in-venue retail experience
  • Develop and execute a localized retail distribution strategy in the Las Vegas market during the interim period, expanding brand presence and driving revenue through strategic partnerships and alternative channels
  • Ensure all merchandise aligns with league and Club licensing requirements and brand standards
  • Identify new product opportunities, categories, and collaborations to drive incremental sales
  • Leverage data and fan insights to optimize assortment, pricing, and promotions
  • Partner cross-functionally with ticketing, sponsorship, and marketing to align retail strategy with overall revenue generation, brand storytelling, and fan experience initiatives.
  • Collaborate with cross-functional teams to ensure merchandise reflects Club identity and organizational objectives
  • Track and analyze sales performance, inventory levels, and customer behavior
  • Manage executive-level relationships, ensuring alignment on goals, KPIs, and brand standards
  • Serve as the primary liaison between Club and potential external retail partners
  • Lead and mentor internal merchandising team by providing support, feedback, and coaching
  • Other duties as assigned

Qualifications/Requirements:
  • Bachelor's degree required
  • 8+ years of progressive leadership experience in retail and/or merchandising, with a strong preference for experience in sports or entertainment
  • Deep understanding of merchandising strategy, retail operations, and licensed products
  • Experience creating and leveraging an apparel strategy to shape brand identity and reputation
  • Proven experience managing employees, vendors, and external partners
  • Excellent business and financial acumen, with a track record of driving innovation and top- and bottom-line growth
  • Strong communication, negotiation, and relationship-management skills
  • Strong analytical skills with an ability to extract actionable insights from consumer data
  • Ability to thrive in a fast-paced, high-visibility environment
  • Passion for sports and fan engagement preferred
  • Willingness to travel occasionally, as needed
  • On-call availability, including some weekends, evenings, and holidays
  • Must possess a valid drivers license with a safe and verifiable driving record

The A's Social Impact & Belonging Statement:
Social Impact & Belonging are in our organizational DNA. Our commitment to these values is unwavering - on and off the field. Together, we continue to build an inclusive, innovative, and dynamic culture that encourages, supports, and celebrates belonging and amplifies all voices. Combining a collaborative and innovative work environment with talented team members, we've created a workforce in which every team member has the tools to reach their full potential.
Equal Opportunity Consideration:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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