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Head Of Retail Operations Jobs (NOW HIRING)

SupportFinity™

Head of Retail

Manhattan, NY · On-site

$150K - $165K/yr

This role will own revenue results, store operations, and retail infrastructure while partnering closely with the Head of Brand Retail to ensure the ALD customer experience and brand ethos remain ...

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Dormont Manufacturing Co

Head of Retail

Las Vegas, NV · On-site

Head of Retail; Department: Strategy & Business; Reporting Manager: Senior Vice President, Strategy ... Oversee all aspects of the A's retail business, including merchandising, buying, store operations ...

Athletics

Head of Retail

Las Vegas, NV · On-site

Head of Retail Department: Strategy & Business Reporting Manager: Senior Vice President, Strategy ... Oversee all aspects of the A's retail business, including merchandising, buying, store operations ...

Jaded London

Head of Retail

New York, NY · On-site

$120K - $150K/yr

Head of Retail Reports To : Founders/ CFO Department: Retail Location: NYC with travel within US ... branding, operations, and post-opening review. * Define, document, and continuously improve ...

Sightglass Coffee Roasters

Head of Retail

Los Angeles, CA · On-site

$125K - $145K/yr

The Head of Retail reports to the CEO and holds full P&L responsibility for the retail channel ... Operations and Systems * Maintain and continuously improve operational standards across all ...

ultra, Inc.

Head of Retail

Manhattan, NY · On-site

As Head of Retail at ULTRA , you will own the strategy and execution of our retail launch and scale ... operational engine required to aggressively scale to $75M+ in retail revenue in 2027 You'll be ...

Vans

Head of Retail Vans

Indiana, PA · On-site

Head of Retail** is accountable for delivering retail revenue and profitability for the brand ... store operations aligned with brand intent.**Customer Experience*** Own the end-to-end store ...

SSA Group

Director of Retail Operations

Monterey, CA · On-site

$85K - $90K/yr

Director of Retail Operations Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

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Head Of Retail Operations information

See salary details

$22.5K

$101.6K

$185K

How much do head of retail operations jobs pay per year?

As of Jul 10, 2026, the average yearly pay for head of retail operations in the United States is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a head of retail operations do?

A head of retail operations oversees the daily functioning of retail stores, manages staff, develops sales strategies, and ensures customer satisfaction. They analyze sales data, optimize store performance, and coordinate with other departments to meet business goals.

What is the difference between Head Of Retail Operations vs Retail Store Manager?

AspectHead Of Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops retail strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsOften requires extensive retail management experience, leadership skills, and sometimes a degree in business or related fieldsTypically requires retail management experience and strong customer service skills
Work EnvironmentCorporate offices, regional meetings, multiple store locationsIn-store environment, direct interaction with staff and customers
Industry UsageCommonly used in large retail chains and corporationsUsed across various retail settings, from small stores to large chains

The Head Of Retail Operations focuses on strategic oversight and managing multiple stores or regions, while the Retail Store Manager handles daily store-level operations. Both roles require retail management experience, but the scope and responsibilities differ significantly.

What is the highest position in a retail store?

The highest position in a retail store is typically the Store Manager or Retail Store Director, responsible for overall operations, staff management, and sales performance. In larger organizations, regional or district managers oversee multiple stores, but within a single store, the store manager holds the top leadership role.

Is head of operations a high position?

The head of retail operations is a high-level management role responsible for overseeing store performance, sales strategies, and staff management. It typically requires extensive experience, leadership skills, and strategic planning abilities, making it a senior position within a retail organization.

What are the 5 S's of retail operations?

The 5 S's of retail operations are Sort, Set in order, Shine, Standardize, and Sustain. These principles help retail managers and staff maintain organized, efficient, and clean store environments, supporting smooth daily operations and excellent customer service.

What are some common challenges faced by a Head of Retail Operations, and how can they be addressed?

A Head of Retail Operations often encounters challenges such as maintaining consistent customer experiences across multiple locations, managing diverse teams, and adapting quickly to market changes. Addressing these requires strong leadership, clear communication, and the implementation of standardized procedures. Leveraging data analytics to monitor store performance and customer feedback also helps in identifying areas for improvement and ensuring operational efficiency.

What are the key skills and qualifications needed to thrive as a Head Of Retail Operations, and why are they important?

To thrive as a Head Of Retail Operations, you need expertise in retail management, strategic planning, and operational leadership, often supported by a business degree or equivalent experience. Familiarity with point-of-sale (POS) systems, inventory management software, and retail analytics tools is essential, along with certifications in retail management or operations if available. Strong leadership, communication, and problem-solving skills help drive team performance and adapt to market changes. These skills and qualities are vital to ensure smooth store operations, maximize profitability, and deliver a consistent customer experience across locations.
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What are the most commonly searched types of Of Retail Operations jobs? The most popular types of Of Retail Operations jobs are:
What states have the most Head Of Retail Operations jobs? States with the most job openings for Head Of Retail Operations jobs include:
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Head Of Retail Operations jobs near you
Infographic showing various Head Of Retail Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $101,614 per year, or $48.9 per hour.
Head of Retail

Head of Retail

SupportFinity™

Manhattan, NY • On-site

$150K - $165K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Aimé Leon Dore is seeking a strategic and commercially driven Head of Retail to lead the growth, performance, and operational scale of its retail business. This role will own revenue results, store operations, and retail infrastructure while partnering closely with the Head of Brand Retail to ensure the ALD customer experience and brand ethos remain consistent and elevated as the brand continues to expand.

This is a senior leadership role responsible for building scalable systems, driving profitable growth, and strengthening retail operations across a growing store portfolio.

Retail Strategy, Growth & Expansion
  • Own retail performance and revenue across all stores and markets
  • Lead retail growth strategy including new store openings and market expansions
  • Develop productivity targets, store economics, and profitability models for each location
  • Drive traffic, conversion, average transaction value, and sales productivity across the fleet
  • Partner with Finance and Planning on forecasts, budgets, and long-term retail planning
Store Operations & Performance Excellence
  • Oversee all retail operations, systems, and execution standards
  • Build scalable operating frameworks for staffing, scheduling, inventory flow, and reporting
  • Implement performance dashboards and KPIs to drive accountability and results
  • Standardize best practices while allowing flexibility for flagship and regional nuance
  • Lead operational improvements that increase efficiency, margin, and customer experience
Leadership & Organizational Development
  • Lead and develop regional leaders, store leadership, and retail operations teams
  • Build a high-performance culture focused on ownership, accountability, and execution
  • Drive talent development, succession planning, and leadership pipelines
  • Partner with People & Culture on workforce strategy, compensation, and labor planning
Financial Ownership & Commercial Impact
  • Own retail labor strategy, productivity metrics, and cost optimization
  • Drive store-level profitability and margin improvement
  • Partner with Finance on retail P&L management and investment decisions
  • Identify growth opportunities while maintaining financial discipline
Cross-Functional Partnership
  • Partner closely with Head of Brand Retail, VP of Store Expansion and other key leaders to align operations with brand experience
  • Collaborate with Merchandising, Planning, Marketing, and Supply Chain to maximize store performance
  • Support product launches, launches, and experiential retail initiatives
Qualifications
  • 7+ years of senior retail leadership experience in premium, lifestyle, or multi-store environments
  • Proven success scaling retail operations and driving profitable growth
  • Strong P&L ownership and financial acumen
  • Experience leading large, multi-location retail teams
  • Ability to build systems in fast-growth environments
  • Strategic thinker with hands‑on execution mindset

Salary Range: $150,000 - $165,000

Aimé Leon Dore is from Queens, NY. With a strong focus on simple yet powerful design, we are driven to create timeless work by portraying an aesthetic that is uniquely our own.

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