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Head Of Retail Operations Jobs (NOW HIRING)

24 Seven Talent

Head of Operations

Calabasas, CA · On-site

... on Head of Operations to lead the next phase of its operational growth. A major priority over the ... retail, and future wholesale growth Partner closely with Founders and Executive Leadership on ...

New

Nfinity Athletic

Head of Operations

Atlanta, GA

Nfinity Athletic is hiring a Head of Operations for our Atlanta office. This is a hands-on ... Strong backgrounds include: * apparel * footwear * sporting goods * ecommerce * retail ...

System One

Head Of Operations

Santa Fe Springs, CA · On-site

$150K - $190K/yr

Head of Operations Location: Santa Fe Springs, CA Type: Direct Hire Compensation: $150,000 - $190,000 annually Work Model: Onsite Our Client headquartered in Santa Fe Springs, CA, is a fast-growing ...

Daher

Head of Operations

Stuart, FL

$150K - $190K/yr

Job Title Head of Operations Who are we? As an aircraft manufacturer, industrialist, industrial service provider and logistician, Daher currently has approximately 14,500 employees and achieved a ...

Daher

Head of Operations

Stuart, FL

$150K - $190K/yr

Job Title Head of Operations Who are we? As an aircraft manufacturer, industrialist, industrial service provider and logistician, Daher currently has approximately 14,500 employees and achieved a ...

PermitFlow

Head of Operations

Manhattan, NY · On-site

$150 - $200/hr

Role Overview We're looking for a Head of Operations to lead and scale the operational engine behind PermitFlow. This role will oversee a large, multi-layered operations organization responsible for ...

Parse Biosciences

Head of Operations

Seattle, WA · On-site

THE POSITION The Head of Operations is responsible for the overall leadership, performance, and strategic direction of the Seattle manufacturing site and headquarters of Parse Biosciences, a QIAGEN ...

Doist

Head of Operations

Seattle, WA · On-site

$220 - $270/hr

THE POSITION The Head of Operations is responsible for the overall leadership, performance, and strategic direction of the Seattle manufacturing site and headquarters of Parse Biosciences, a QIAGEN ...

PermitFlow

Head of Operations

New York, NY · On-site

$250K - $325K/yr

The Head of Operations will work closely with Sales, Customer Success, and Product, Engineering, and Design to continuously improve operational workflows and help translate operational insights into ...

Parse Biosciences

Head of Operations

Seattle, WA

THE POSITION The Head of Operations is responsible for the overall leadership, performance, and strategic direction of the Seattle manufacturing site and headquarters of Parse Biosciences, a QIAGEN ...

Parse Biosciences

Head of Operations

Seattle, WA

THE POSITION The Head of Operations is responsible for the overall leadership, performance, and strategic direction of the Seattle manufacturing site and headquarters of Parse Biosciences, a QIAGEN ...

Cache Ventures

Head of Operations

Nashville, TN · Remote

Scale the Machine. This is not a typical "Head of Ops" role. This is a scale inflection role ... Founder removed from operational noise By 12 Months * Revenue predictable * Enterprise motion ...

Cache Ventures

Head of Operations

Salt Lake City, UT · Remote

Scale the Machine. This is not a typical "Head of Ops" role. This is a scale inflection role ... Founder removed from operational noise By 12 Months * Revenue predictable * Enterprise motion ...

Cache Ventures

Head of Operations

Salt Lake City, UT · Remote

Scale the Machine. This is not a typical "Head of Ops" role. This is a scale inflection role ... Founder removed from operational noise By 12 Months * Revenue predictable * Enterprise motion ...

Cache Ventures

Head of Operations

Raleigh, NC · On-site +1

Scale the Machine. This is not a typical "Head of Ops" role. This is a scale inflection role ... Founder removed from operational noise By 12 Months * Revenue predictable * Enterprise motion ...

Cache Ventures

Head of Operations

Charleston, SC · Remote

Scale the Machine. This is not a typical "Head of Ops" role. This is a scale inflection role ... Founder removed from operational noise By 12 Months * Revenue predictable * Enterprise motion ...

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Showing results 41-60

All JobsHead Of Retail Operations Jobs

Head Of Retail Operations information

See salary details

$22.5K

$101.6K

$185K

How much do head of retail operations jobs pay per year?

As of Aug 22, 2026, the average yearly pay for head of retail operations in the United States is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a head of retail operations, and how can they be addressed?

A Head of Retail Operations often encounters challenges such as maintaining consistent customer experiences across multiple locations, managing diverse teams, and adapting quickly to market changes. Addressing these requires strong leadership, clear communication, and the implementation of standardized procedures. Leveraging data analytics to monitor store performance and customer feedback also helps in identifying areas for improvement and ensuring operational efficiency.

What are the key skills and qualifications needed to thrive as a head of retail operations, and why are they important?

To thrive as a Head Of Retail Operations, you need expertise in retail management, strategic planning, and operational leadership, often supported by a business degree or equivalent experience. Familiarity with point-of-sale (POS) systems, inventory management software, and retail analytics tools is essential, along with certifications in retail management or operations if available. Strong leadership, communication, and problem-solving skills help drive team performance and adapt to market changes. These skills and qualities are vital to ensure smooth store operations, maximize profitability, and deliver a consistent customer experience across locations.

What is the difference between Head Of Retail Operations vs Retail Store Manager?

AspectHead Of Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops retail strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsOften requires extensive retail management experience, leadership skills, and sometimes a degree in business or related fieldsTypically requires retail management experience and strong customer service skills
Work EnvironmentCorporate offices, regional meetings, multiple store locationsIn-store environment, direct interaction with staff and customers
Industry UsageCommonly used in large retail chains and corporationsUsed across various retail settings, from small stores to large chains

The Head Of Retail Operations focuses on strategic oversight and managing multiple stores or regions, while the Retail Store Manager handles daily store-level operations. Both roles require retail management experience, but the scope and responsibilities differ significantly.

What does a Head of Retail Operations do?

A Head of Retail Operations oversees the daily functioning of retail stores, manages staff, develops sales strategies, and ensures customer satisfaction. They analyze performance metrics, implement policies, and coordinate with other departments to meet business goals.
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Head Of Retail Operations jobs near you
Infographic showing various Head Of Retail Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $101,614 per year, or $48.9 per hour.

Director of Retail Operations - Process Improvement

Rally House

Lenexa, KS

$168K - $205K/yr

Full-time

Posted 2 days ago

New

Rally House rating

6.1

Company rating: 6.1 out of 10

Based on 111 frontline employees who took The Breakroom Quiz

53rd of 104 rated fashion retailers

Job description

Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behind it all is a team fueled by energy, passion, and hometown pride. As we continue to grow, we're looking for team members who are excited to help shape the future of Rally House, deliver exceptional experiences, and make every fan feel right at home.

Job Description

The Director of Retail Operations - Process Improvement is responsible for designing, improving, and scaling operational processes that enable Rally House stores to execute consistently and efficiently. This leader partners across Operations, Merchandising, Human Resources, Finance, Supply Chain, IT, Store Design, and Marketing to identify opportunities, simplify work, eliminate inefficiencies, and improve the Team Member and Guest experience. This role serves as the operational architect for the business-evaluating how work gets done, identifying opportunities to improve execution, and implementing sustainable solutions that support profitable growth.

Responsibilities

Operational Process Improvement

  • Evaluate existing store and field processes toidentifyopportunities for simplification, standardization, and increased effectiveness
  • Lead cross-functional process improvement initiatives from concept through implementation
  • Eliminateunnecessary complexity while improving execution, compliance, and the Team Member experience
  • Develop scalable operational standards that support company growth
  • Utilize Lean, Six Sigma, or similar continuous improvement methodologies whereappropriate

Operational Excellence

  • Continuously assess operational performance through field observations, data analysis, and feedback from stores
  • Identifyroot causes of operational challenges and implement sustainable corrective actions
  • Develop operating procedures that improve consistency across all locations
  • Establish governance around operational standards and process ownership

Cross-Functional Leadership

  • Serve as the operational liaison acrossCorporatedepartments to ensure initiatives are executable in stores
  • Facilitate collaboration between Operations, Merchandising, IT, HR, Supply Chain, Marketing, Finance, and Store Design
  • Evaluatenew programsand initiatives through the lens of operational impact beforerollout
  • Ensure operational readiness for new initiatives

Project Leadership

  • Leadretailoperational projects from planning through execution
  • Develop implementation plans, timelines, communication strategies, and success metrics
  • Monitor project performance and adjustplansas necessary
  • Coordinate pilot programs and enterprise rollouts

Technology & Systems

  • Partner with IT toidentifyopportunities for automation and technology-enabled improvements
  • Evaluate operational technology solutions that improve productivity and execution
  • Translate operational requirements into business needs for system enhancements
  • Support testing and implementation of new operational systems

Field Partnership

  • Regularly visit stores toobserveoperations firsthand and validate opportunities
  • Gather feedback from Team Members, District Managers, and Regional Directors
  • Ensure improvementsreduceworkload and improve execution rather than create unnecessary complexity
  • Build strong credibility as an advocate for field operations

Performance Measurement

  • Develop KPIs to measure operational effectiveness
  • Utilize reporting and analytics toidentifytrends and opportunities
  • Monitor adoption of new processes and recommend corrective actions when necessary
  • Present operational insights and recommendations to senior leadership

Skills and Knowledge

Ability to balance strategic thinking with practical execution, Ability to influence leaders without direct authority, Comfortable working in a fast-paced, changing environment, Demonstrated ability to simplify complex business challenges, Excellent analytical and critical thinking skills, Exceptional process mapping and problem-solving skills, Outstanding communication and presentation skills, Strong operational and business acumen, Strong project management capabilities

Qualifications

  • Bachelor's degree in Business, Operations Management, Supply Chain, Industrial Engineering, or related field preferred
  • 7+ years of progressive retail operations experience
  • 3+ years leading enterprise-level operational improvement initiatives
  • Experience in multi-unit retailrequired
  • Experience leading cross-functional projects in a high-growth organization preferred
  • Experience implementing operational technology solutions preferred

Physical Requirements

  • Ability to operate a computer, keyboard, mouse, and other standard office equipment
  • Able to clearly view and read information on a computer screen
  • Occasionally lift or move items up to 15 pounds

Location

  • On-site in Lenexa, KS

Pay Range

$168,000.00 - $205,000.00

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