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Head Of Retail Operations Jobs (NOW HIRING)

Dyson

Head of Direct Retail

New York, NY · On-site

Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US ... As the Head of Retail Americas, you will be part of the Americas Direct Leadership Team, reporting ...

April Quest

Head of Operations

Sussex, WI · On-site

What the Head of Operations entails The successful Head of Operations will: * Lead end-to-end operational performance and delivery, ensuring production, supply chain, logistics, purchasing and ...

AppJaxx

Head of Operations

San Antonio, TX

As we continue to expand, we're looking for a Head of Operations to lead our operational strategy, strengthen internal systems, and drive company-wide efficiency and performance. Position Overview ...

Adrenaline

Head of Operations

Portsmouth, NH · On-site +1

... and retail clients. We combine strategy, design, technology, and construction into integrated ... The Head of Operations will report to the President & CEO, and will be located in our Portsmouth NH ...

Neroli Salon and Spa

Head of Operations

Brookfield, WI

$60K - $120K/yr

Neroli Salon and Spa is looking for a passionate Head of Operations to join our dedicated team in Brookfield. This full-time, on-site position offers an exciting opportunity to lead our operations in ...

Dyson

Head of Direct Retail

New York, NY · On-site

Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US ... As the Head of Retail Americas, you will be part of the Americas Direct Leadership Team, reporting ...

System One

Head Of Operations

Santa Fe Springs, CA · On-site

$150K - $190K/yr

Head of Operations Location: Santa Fe Springs, CA Type: Direct Hire Compensation: $150,000 - $190,000 annually Work Model: Onsite Our Client headquartered in Santa Fe Springs, CA, is a fast-growing ...

One Way AC & Electrical

Head of Operations

Houma, LA · On-site

$110K - $150K/yr

Head of Operations (HVAC) $110,000-$150,000 annually, plus performance bonuses Houma, LA | Full-Time As Oneway AC continues its rapid growth in residential and commercial HVAC, we're seeking an ...

Olive Consulting LTD

Head of Operations

San Mateo, CA · On-site

The Head of Operations will be responsible for end-to-end operational management of the company, covering people & talent operations, financial & administrative operations, and cross-border business ...

Olive Consulting LTD

Head of Operations

Fremont, CA · On-site

The Head of Operations will be responsible for end-to-end operational management of the company, covering people & talent operations, financial & administrative operations, and cross-border business ...

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All JobsHead Of Retail Operations Jobs

Head Of Retail Operations information

See salary details

$22.5K

$101.6K

$185K

How much do head of retail operations jobs pay per year?

As of Jul 13, 2026, the average yearly pay for head of retail operations in the United States is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a head of retail operations do?

A head of retail operations oversees the daily functioning of retail stores, manages staff, develops sales strategies, and ensures customer satisfaction. They analyze sales data, optimize store performance, and coordinate with other departments to meet business goals.

What is the difference between Head Of Retail Operations vs Retail Store Manager?

AspectHead Of Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops retail strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsOften requires extensive retail management experience, leadership skills, and sometimes a degree in business or related fieldsTypically requires retail management experience and strong customer service skills
Work EnvironmentCorporate offices, regional meetings, multiple store locationsIn-store environment, direct interaction with staff and customers
Industry UsageCommonly used in large retail chains and corporationsUsed across various retail settings, from small stores to large chains

The Head Of Retail Operations focuses on strategic oversight and managing multiple stores or regions, while the Retail Store Manager handles daily store-level operations. Both roles require retail management experience, but the scope and responsibilities differ significantly.

What is the highest position in a retail store?

The highest position in a retail store is typically the Store Manager or Retail Store Director, responsible for overall operations, staff management, and sales performance. In larger organizations, regional or district managers oversee multiple stores, but within a single store, the store manager holds the top leadership role.

Is head of operations a high position?

The head of retail operations is a high-level management role responsible for overseeing store performance, sales strategies, and staff management. It typically requires extensive experience, leadership skills, and strategic planning abilities, making it a senior position within a retail organization.

What are the 5 S's of retail operations?

The 5 S's of retail operations are Sort, Set in order, Shine, Standardize, and Sustain. These principles help retail managers and staff maintain organized, efficient, and clean store environments, supporting smooth daily operations and excellent customer service.

What are some common challenges faced by a Head of Retail Operations, and how can they be addressed?

A Head of Retail Operations often encounters challenges such as maintaining consistent customer experiences across multiple locations, managing diverse teams, and adapting quickly to market changes. Addressing these requires strong leadership, clear communication, and the implementation of standardized procedures. Leveraging data analytics to monitor store performance and customer feedback also helps in identifying areas for improvement and ensuring operational efficiency.

What are the key skills and qualifications needed to thrive as a Head Of Retail Operations, and why are they important?

To thrive as a Head Of Retail Operations, you need expertise in retail management, strategic planning, and operational leadership, often supported by a business degree or equivalent experience. Familiarity with point-of-sale (POS) systems, inventory management software, and retail analytics tools is essential, along with certifications in retail management or operations if available. Strong leadership, communication, and problem-solving skills help drive team performance and adapt to market changes. These skills and qualities are vital to ensure smooth store operations, maximize profitability, and deliver a consistent customer experience across locations.
More about Head Of Retail Operations jobs
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What are the most commonly searched types of Of Retail Operations jobs? The most popular types of Of Retail Operations jobs are:
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What job categories do people searching Head Of Retail Operations jobs look for? The top searched job categories for Head Of Retail Operations jobs are:
Head Of Retail Operations jobs near you
Infographic showing various Head Of Retail Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $101,614 per year, or $48.9 per hour.
Director of Retail Operations (TN, Nashville)

Director of Retail Operations (TN, Nashville)

Five Star Food Service, Inc

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Director of Retail Operations (TN, Nashville)
TN, Nashville
The Director of Retail Operations is a key leader responsible for driving operational excellence, financial performance, and team engagement within their assigned division. This role oversees all retail micro market and vending operations, ensuring the highest level of service, profitability, and compliance with company standards.
As a strategic partner to corporate and regional leadership, the Director will lead continuous improvement initiatives, strengthen client relationships, and develop high-performing teams that deliver on Five Star's mission of reshaping the breaktime experience .
What You'll Do
  • Lead, develop, and coach retail operations teams to achieve performance goals in safety, service, and profitability.
  • Oversee daily retail operations for micro markets and vending, ensuring execution excellence and compliance with company standards.
  • Build and maintain strong client relationships through regular visits, communication, and responsiveness to feedback, ensuring account retention and customer satisfaction.
  • Partner with sales and marketing teams to support client presentations, grand openings, trade shows, and new retail installations.
  • Review and analyze operational and financial reports to ensure accuracy, identify trends, and take corrective action as needed.
  • Monitor spoilage, collections, labor costs, and service levels to maximize efficiency and profitability.
  • Ensure high standards of merchandising, cleanliness, and plan-o-gram execution across all locations.
  • Support warehouse operations as needed to ensure inventory levels, staffing, and compliance align with company goals.
  • Lead performance management processes, including hiring, training, coaching, performance evaluations, and employee recognition.
  • Foster a culture of accountability, engagement, and excellence that aligns with Five Star's values and service philosophy.

What We Value & Expect
  • Excellence Every Day - Treat every team member and customer with respect and care.
  • Quality & Integrity - Deliver the highest standards of products and service without compromise.
  • Trust - Earn our clients' trust through consistency, honesty, and results.
  • Commitment - Set high expectations for yourself and your team.
  • Loyalty - Create an Employee 4 Life and Customer 4 Life culture - always earned, never given.

You'll Be a Great Fit If You Are
  • A results-driven leader passionate about developing people and improving processes.
  • Positive, professional, and adaptable to change in a fast-paced environment.
  • Comfortable balancing strategic leadership with hands-on operational involvement.
  • Customer-focused, detail-oriented, and motivated by team success.
  • Someone who enjoys collaboration, problem-solving, and celebrating wins together.

Qualifications
  • Bachelor's degree in business, Operations Management, or a related field preferred; equivalent experience considered.
  • Minimum of five (5) years of leadership experience in retail, food service, or operations management.
  • Strong analytical, communication, and leadership skills.
  • Ability to lift 35+ lbs. and perform physical tasks such as bending, reaching, and stooping as needed.
  • Must successfully complete pre-employment background check, drug screen, and MVR review.
  • Commitment to workplace safety policies and procedures.

Benefits
  • Competitive salary + bonus eligibility.
  • Comprehensive medical, dental, and vision insurance plans.
  • Voluntary HSA, FSA, life insurance, and disability coverage.
  • 401(k) retirement savings plan with company match.
  • Paid time off and holidays, with additional PTO earned through years of service.
  • Subsidized food, beverages, and snacks from breakroom markets.

Equal Opportunity Employer
Five Star Breaktime Solutions is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
EEO/Disabled/Veteran
Location - TN, Nashville - TN - 1530 Antioch Pike

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