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Customer Service Phone Jobs (NOW HIRING)

TENTIAL

Customer Service Representative

Malvern, PA · Hybrid

$15.75 - $21.25/hr

Answer customer service phone calls and emails, and either resolve the issue or escalate the call ... to the next level. * Document records of customer interactions, transactions, and inquiries.

ASA ELECTRONICS LLC

CUSTOMER SERVICE AGENT

Elkhart, IN · On-site

$14.75 - $19.75/hr

This person ensures all customers are properly serviced in the technical customer service phone environment. Responsibilities: * Answer or properly document all incoming calls and e-mails of the ...

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How much do customer service phone jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for customer service phone in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is a Customer Service Phone job?

A Customer Service Phone job involves assisting customers over the phone by answering inquiries, resolving issues, and providing product or service information. Representatives must have strong communication skills, patience, and problem-solving abilities. They may also handle complaints, process orders, and escalate complex issues when necessary. Excellent customer service helps build trust and ensures customer satisfaction.

How much does Amazon remote customer service pay?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work independently in a home environment.

How can I make 2000 a week working from home?

A customer service phone role can potentially pay $2000 a week if it involves high-volume, full-time work, often with overtime or bonuses. Achieving this income typically requires extensive experience, strong communication skills, and working for companies that offer competitive pay rates or performance incentives.

What does a typical day look like for a Customer Service Phone representative?

A typical day for a Customer Service Phone representative involves answering incoming calls, addressing customer questions or complaints, and documenting each interaction using specialized software. You may also handle order processing, provide product information, and escalate more complex issues to supervisors or other departments as needed. The work environment is usually fast-paced, team-oriented, and relies heavily on communication and collaboration. You will often collaborate with colleagues and managers to resolve challenging situations, and you'll have clear performance metrics such as call resolution rates and customer satisfaction scores. This role offers valuable experience in customer relations and can lead to advancement opportunities within customer service or related fields.

What are the key skills and qualifications needed to thrive in the Customer Service Phone position, and why are they important?

To excel as a Customer Service Phone representative, you need excellent verbal communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is commonly required. Outstanding active listening, patience, and conflict resolution skills help top performers build rapport and effectively resolve customer concerns. These skills are crucial for delivering a positive customer experience, maintaining company reputation, and ensuring efficient issue resolution.

Can I work for Verizon from home?

Customer Service Phone roles at Verizon often offer remote work options, especially for customer support positions. These jobs typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or certifications. Availability of remote work may vary based on the position and location.

What job makes $10,000 a month without a degree?

High-paying sales roles, such as real estate brokers or insurance agents, can earn $10,000 or more monthly through commissions and performance. These jobs often require strong communication skills, industry knowledge, and sometimes licensing or certification but do not necessarily require a college degree.
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Customer Service Phone jobs near you
Customer Service Representative

Customer Service Representative

Tolin Mechanical Systems Company

Denver, CO • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Description:

Customer Service Representative | Be the Voice of the Experience

At Tolin Mechanical, our Customer Service team plays a critical role in how clients experience our company. This isn’t just answering phones — it’s coordinating solutions, supporting field operations, and ensuring every interaction reflects professionalism, responsiveness, and care.

You’ll be backed by supportive leaders, collaborative teammates, and clear processes designed to help you succeed. We believe great service happens when employees feel prepared, trusted, and never left to figure things out alone.

We’re growing our Denver team and looking for a Customer Service Representative who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering exceptional customer experience. In this role, you’ll serve as a primary point of contact for clients while working closely with technicians, dispatch, and internal teams to keep operations running smoothly.

If you’re professional, detail-oriented, and thrive in a team-driven environment, your career at Tolin Mechanical starts here.


About Tolin Mechanical

Founded in 1948 in Denver, Colorado, Tolin Mechanical is a trusted HVAC contractor with locations across Colorado, Arizona, and the Mid-Atlantic. Our team is made up of skilled engineers, HVAC technicians, sales, operations, and support staff who take pride in delivering high-quality service. We provide centralized support from our Denver headquarters, so our field teams can focus on doing what they do best—solving problems and keeping clients comfortable. Learn more at www.tolin.com.


What you’ll do:

  • Serve as a primary point of contact for clients
  • Receive and coordinate service requests
  • Support scheduling and dispatch functions
  • Communicate with technicians and internal teams
  • Maintain accurate documentation and records
  • Deliver clear, professional, and responsive service

What makes this different:

We don’t believe in “figure it out on your own.”


You’ll have:

  • Structured training and support
  • Modern tools and systems
  • Clear processes and expectations
  • Leadership that listens and responds
  • A collaborative, team-driven environment

Compensation & Benefits:

Average Starting Rate: $22.00-$24.00 per hour. Combined experience, education, skills and knowledge will be taken into consideration.

  • Medical, Dental and Vision Plan
  • Life insurance
  • Long Term disability
  • Flexible Spending Accounts
  • 401K Plan
  • Profit Sharing based on company performance
  • Tuition Reimbursement
  • Company cell phone
  • Paid Holidays
  • PTO Program
  • Professional training and development opportunities

This position is posted as open until filled and may be used to fill multiple openings over time.


Requirements:

Ideal candidates will have the following qualifications:

  • Two years of post-secondary education and/or minimum of two years commercial HVAC dispatch experience preferred
  • Computer literate and technology savvy
  • Proficient in Microsoft Suite
  • Excellent verbal and written communication skills
  • Excellent Customer Service Phone Skills
  • Ability to understand technical terminology and mechanical processes
  • Great Plains software experience a plus
  • Understanding or 3rd party work order systems
  • Strong Organizational skills
  • Ability to multitask, detail oriented, positive attitude

Minimum Qualifications:

  • Over 18 years of age
  • High School diploma or GED
  • Excellent written and verbal communication skills
  • 2-3 years of Customer Service Experience
  • Excellent Customer Service phone skills
  • Ability to understand technical terminology and mechanical processes
  • Computer literate and technology savvy
  • Proficient in Microsoft Suite
  • Strong organizational skills
  • Detail oriented and ability to multi-task

Additional Job Information

Tolin Mechanical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation). Parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit-based factors, or any other status protected by federal, state, or local law. Equal Opportunity Employer, including disabled and veterans.


Pursuant to Colorado’s Job Application Fairness Act, applicants providing certifications, transcripts, or other materials may redact information that identifies the applicant’s age, date of birth, or dates of attendance at or graduation from an educational institution.


If you need additional EEO information or resources, please visit https://www.eeoc.gov/