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Customer Service Phone Jobs in Georgia (NOW HIRING)

ATCome Tax

Customer Service Phone Rep

Decatur, GA · On-site

$15.50 - $21.25/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed) ATTN : If hired, position will start immediately Monday, December 15, 2025 . Training will be held via ...

ATC Income Tax

Customer Service Phone Rep

Marietta, GA · On-site

$15 - $20.50/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed) ATTN :If hired, position will start immediately Monday, December 15, 2025 Training will be held via ...

SMART COMMUNICATIONS 1 LLC

Phone Operator

Norcross, GA · On-site

$15/hr (+ commission)

... customers and help to interest them in our products and services and direct them to further ... You will be answering the phone as an Operator and directing the customers and also helping to sell ...

SMART COMMUNICATIONS 1 LLC

Phone Operator

Norcross, GA · On-site

$15/hr (+ commission)

... customers and help to interest them in our products and services and direct them to further ... You will be answering the phone as an Operator and directing the customers and also helping to sell ...

Premier Rental Purchase

Customer Service

Snellville, GA · On-site

$15 - $18/hr

Answers the phone by the third ring in a pleasant and professional manner. * Returned merchandise ... Handles customer service issues in a professional and timely manner. * Maintain the assigned ...

Service Experts

Customer Service Representative I

Duluth, GA · On-site

$14.75 - $20/hr

Answers incoming phone calls from customers and assists call or routes call to appropriate person * Maintains good customer relations and ensures that all calls meet Service Experts' standards

Service Experts

Customer Service Representative I

Duluth, GA · On-site

$14.75 - $20/hr

Answers incoming phone calls from customers and assists call or routes call to appropriate person * Maintains good customer relations and ensures that all calls meet Service Experts' standards

Stoner's Pizza Joint

Customer Service Representative

Athens, GA · On-site

$13.50 - $18.25/hr

As a CSR or customer service representative, your primary responsibilities include inputting orders ... Take orders, process payments, & customer phone calls * Resolve customers' concerns and answer ...

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All JobsCustomer Service Phone JobsCustomer Service Phone Jobs in Georgia

Customer Service Phone information

See Georgia salary details

$10

$19

$29

How much do customer service phone jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service phone in Georgia is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.54 per hour, depending on experience, location, and employer.

What is a customer service phone?

A Customer Service Phone job involves assisting customers over the phone by answering inquiries, resolving issues, and providing product or service information. Representatives must have strong communication skills, patience, and problem-solving abilities. They may also handle complaints, process orders, and escalate complex issues when necessary. Excellent customer service helps build trust and ensures customer satisfaction.

What does a typical day look like for a customer service phone representative?

A typical day for a Customer Service Phone representative involves answering incoming calls, addressing customer questions or complaints, and documenting each interaction using specialized software. You may also handle order processing, provide product information, and escalate more complex issues to supervisors or other departments as needed. The work environment is usually fast-paced, team-oriented, and relies heavily on communication and collaboration. You will often collaborate with colleagues and managers to resolve challenging situations, and you'll have clear performance metrics such as call resolution rates and customer satisfaction scores. This role offers valuable experience in customer relations and can lead to advancement opportunities within customer service or related fields.

What are the key skills and qualifications needed to thrive in the customer service phone position, and why are they important?

To excel as a Customer Service Phone representative, you need excellent verbal communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is commonly required. Outstanding active listening, patience, and conflict resolution skills help top performers build rapport and effectively resolve customer concerns. These skills are crucial for delivering a positive customer experience, maintaining company reputation, and ensuring efficient issue resolution.

How can I become a customer service phone agent?

To become a customer service phone agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service, familiarity with phone systems, and basic computer skills are often required; some employers may also prefer certification in customer service or related fields.

What are the most commonly searched types of Customer Service Phone jobs in Georgia?

The most popular types of Customer Service Phone jobs in Georgia are:

What are popular job titles related to Customer Service Phone jobs in Georgia?

For Customer Service Phone jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Customer Service Phone jobs in Georgia look for?

The top searched job categories for Customer Service Phone jobs in Georgia are:

What cities in Georgia are hiring for Customer Service Phone jobs?

Cities in Georgia with the most Customer Service Phone job openings:

Customer Service Phone jobs near you
Infographic showing various Customer Service Phone job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,526 per year, or $19.5 per hour.

Customer Service Phone Rep

ATCome Tax

Decatur, GA • On-site

$15.50 - $21.25/hr

Full-time

Posted 4 days ago

Job description

ATC Income Tax is now hiring….

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed)

ATTN:  If hired, position will start immediately Monday, December 15, 2025 . Training will be held via Zoom and socially distanced in-person at our Marietta & Decatur locations.

THIS IS A SEASONAL POSITION.  Employment from January thru April. 

Fresh, fun tax preparation office looking for 8 inside phone representatives to work call center for busy locations!  No tax experience necessary.

Positions available in Marietta and Decatur

Responsibilities include:

Build client rapport

Market tax preparation services to in-bound callers using phone script

Make outbound marketing calls to previous tax clients using phone script

Record accurate notes in online customer relationship management database

Prepare tax return estimates for in-bound callers (no experience needed, will train)

Resolve basic customer concerns via telephone in a timely and professional manner

Provide excellent customer service over the telephone

Support Tax Preparer staff

Ensure adherence to company policies and procedures

Overall office efficiency

Requirements:

Ability to follow phone script

Ability to perform in a fast-paced environment

Previous customer service experience is a must

Detailed oriented

Well organized

Self motivated

Reliable and punctual

Good computer skills

Outstanding phone etiquette

Proper grammar usage in oral and written correspondence

Ability to multi-task

Ability to problem solve

Ability to work days, evenings and weekends

Store hours are 9am – 8pm Monday thru Saturday, Possible Sundays; Shift starts at 9am

You will work approximately 30 – 40 hours per week

Compensation - Hourly, plus weekly bonuses

There will be a short phone interview followed by an in-person interview

There will be a background check for all new hires

Thank You

ATC Income Tax

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