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Customer Service Phone Jobs in Georgia (NOW HIRING)

ATC Income Tax

Customer Service Phone Rep

Marietta, GA · On-site

$15 - $20.50/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed) ATTN :If hired, position will start immediately Monday, December 15, 2025 Training will be held via ...

ATC Income Tax

Customer Service Phone Rep

Decatur, GA · On-site

$15.50 - $21.25/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed). If hired, position will start immediately Monday, December 15, 2025. Training will be held via Zoom ...

ATC Income Tax

Customer Service Phone Rep

Marietta, GA · On-site

$14.50 - $19.75/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed) ATTN :If hired, position will start immediately Monday, December 15, 2025 Training will be held via ...

SMART COMMUNICATIONS 1 LLC

Phone Operator

Norcross, GA · On-site

$15/hr

... customers and help to interest them in our products and services and direct them to further ... You will be answering the phone as an Operator and directing the customers and also helping to sell ...

SMART COMMUNICATIONS 1 LLC

Phone Operator

Norcross, GA · On-site

$15/hr

... customers and help to interest them in our products and services and direct them to further ... You will be answering the phone as an Operator and directing the customers and also helping to sell ...

Kevin Wickizer

Customer Service

Dublin, GA · Remote

$18 - $25/hr

Requirements/Responsibilities Key Responsibilities Assist customers with questions, requests, and general support Provide professional and courteous service through phone, email, or online ...

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Customer Service Phone information

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How much do customer service phone jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service phone in Georgia is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.54 per hour, depending on experience, location, and employer.

What is a customer service phone?

A Customer Service Phone job involves assisting customers over the phone by answering inquiries, resolving issues, and providing product or service information. Representatives must have strong communication skills, patience, and problem-solving abilities. They may also handle complaints, process orders, and escalate complex issues when necessary. Excellent customer service helps build trust and ensures customer satisfaction.

What does a typical day look like for a customer service phone representative?

A typical day for a Customer Service Phone representative involves answering incoming calls, addressing customer questions or complaints, and documenting each interaction using specialized software. You may also handle order processing, provide product information, and escalate more complex issues to supervisors or other departments as needed. The work environment is usually fast-paced, team-oriented, and relies heavily on communication and collaboration. You will often collaborate with colleagues and managers to resolve challenging situations, and you'll have clear performance metrics such as call resolution rates and customer satisfaction scores. This role offers valuable experience in customer relations and can lead to advancement opportunities within customer service or related fields.

What are the key skills and qualifications needed to thrive in the customer service phone position, and why are they important?

To excel as a Customer Service Phone representative, you need excellent verbal communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is commonly required. Outstanding active listening, patience, and conflict resolution skills help top performers build rapport and effectively resolve customer concerns. These skills are crucial for delivering a positive customer experience, maintaining company reputation, and ensuring efficient issue resolution.

What are the most commonly searched types of Customer Service Phone jobs in Georgia? The most popular types of Customer Service Phone jobs in Georgia are:
What are popular job titles related to Customer Service Phone jobs in Georgia? For Customer Service Phone jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Service Phone jobs in Georgia look for? The top searched job categories for Customer Service Phone jobs in Georgia are:
What cities in Georgia are hiring for Customer Service Phone jobs? Cities in Georgia with the most Customer Service Phone job openings:
Customer Service Phone jobs near you
Infographic showing various Customer Service Phone job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,526 per year, or $19.5 per hour.

Customer Service Phone Rep

ATC Income Tax

Marietta, GA • On-site

$15 - $20.50/hr

Temporary

Re-posted 24 days ago

Job description


ATC Income Tax is now hiring....
Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed)
ATTN:If hired, position will start immediately Monday, December 15, 2025 Training will be held via Zoom and socially distanced in-person at our Marietta & Decatur locations.
THIS IS A SEASONAL POSITION.Employment from January thru April.
Fresh, fun tax preparation office looking for 8 inside phone representatives to work call center for busy locations!No tax experience necessary.
Positions available in Marietta and Decatur
Responsibilities include:
Build client rapport
Market tax preparation services to in-bound callers using phone script
Make outbound marketing calls to previous tax clients using phone script
Record accurate notes in online customer relationship management database
Prepare tax return estimates for in-bound callers (no experience needed, will train)
Resolve basic customer concerns via telephone in a timely and professional manner
Provide excellent customer service over the telephone
Support Tax Preparer staff
Ensure adherence to company policies and procedures
Overall office efficiency
Requirements:
Ability to follow phone script
Ability to perform in a fast-paced environment
Previous customer service experience is a must
Detailed oriented
Well organized
Self motivated
Reliable and punctual
Good computer skills
Outstanding phone etiquette
Proper grammar usage in oral and written correspondence
Ability to multi-task
Ability to problem solve
Ability to work days, evenings and weekends
Store hours are 9am - 8pm Monday thru Saturday, Possible Sundays; Shift starts at 9am
You will work approximately 30 - 40 hours per week
Compensation - Hourly, plus weekly bonuses
There will be a short phone interview followed by an in-person interview
There will be a background check for all new hires
Thank You
ATC Income Tax

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