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Customer Service Phone Jobs (NOW HIRING)

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Customer Service Phone Rep

Decatur, GA · On-site

$15.50 - $21.25/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed) ATTN : If hired, position will start immediately Monday, December 15, 2025 . Training will be held via ...

ATC Income Tax

Customer Service Phone Rep

Decatur, GA · On-site

$15.50 - $21.25/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed). If hired, position will start immediately Monday, December 15, 2025. Training will be held via Zoom ...

ATC Income Tax

Customer Service Phone Rep

Marietta, GA · On-site

$15 - $20.50/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed) ATTN :If hired, position will start immediately Monday, December 15, 2025 Training will be held via ...

ATC Income Tax

Customer Service Phone Rep

Marietta, GA · On-site

$14.50 - $19.75/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed). If hired, position will start immediately Monday, December 15, 2025. Training will be held via Zoom ...

ATC Income Tax

Customer Service Phone Rep

Marietta, GA · On-site

$14.50 - $19.75/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed). If hired, position will start immediately Monday, December 15, 2025. Training will be held via Zoom ...

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How much do customer service phone jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service phone in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is a customer service phone?

A Customer Service Phone job involves assisting customers over the phone by answering inquiries, resolving issues, and providing product or service information. Representatives must have strong communication skills, patience, and problem-solving abilities. They may also handle complaints, process orders, and escalate complex issues when necessary. Excellent customer service helps build trust and ensures customer satisfaction.

What does a typical day look like for a customer service phone representative?

A typical day for a Customer Service Phone representative involves answering incoming calls, addressing customer questions or complaints, and documenting each interaction using specialized software. You may also handle order processing, provide product information, and escalate more complex issues to supervisors or other departments as needed. The work environment is usually fast-paced, team-oriented, and relies heavily on communication and collaboration. You will often collaborate with colleagues and managers to resolve challenging situations, and you'll have clear performance metrics such as call resolution rates and customer satisfaction scores. This role offers valuable experience in customer relations and can lead to advancement opportunities within customer service or related fields.

What are the key skills and qualifications needed to thrive in the customer service phone position, and why are they important?

To excel as a Customer Service Phone representative, you need excellent verbal communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is commonly required. Outstanding active listening, patience, and conflict resolution skills help top performers build rapport and effectively resolve customer concerns. These skills are crucial for delivering a positive customer experience, maintaining company reputation, and ensuring efficient issue resolution.

How can I become a customer service phone agent?

To become a customer service phone agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service, familiarity with phone systems, and basic computer skills are often required; some employers may also prefer certification in customer service or related fields.
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Customer Service Phone jobs near you
Infographic showing various Customer Service Phone job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.

Customer Service Phone Representative

RC Willey Home Furnishings

Meridian, ID • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Phone Representative
RC Willey is seeking a friendly and professional Customer Service Phone Representative to assist customers over the phone. In this fast-paced role, you’ll handle inquiries, process orders, and provide solutions while ensuring a positive customer experience. We’re looking for detail-oriented individuals with strong communication skills who are committed to delivering excellent service and upholding RC Willey’s high standards.
Full-Time: Monday - Saturday with a day off during the week.
Open shift: 9:30am - 6pm
Closing shift: 11:30am - 8pm
Saturday's alternate shifts.

Ready to Join the Team?
RC Willey offers comprehensive, and exceptional benefits designed to keep you and your family healthy, including:
  • Paid Time Off, start accruing from day one
  • Medical, dental and vision insurance
  • 7 paid holidays – plus, we’re closed every Sunday
  • Generous employee discounts on merchandise
  • Paid parental leave to support your growing family
  • Associate referral program
  • Life insurance
  • 401(k) with company match to build your financial future
  • Wellness incentives
  • Annual profit-sharing incentive
  • Career growth opportunities
  • Tuition Reimbursement for continued learning
  • A fun and supportive work environment – be part of a team that values collaboration, recognition, and a great workplace culture
  • And more!
 
Key Responsibilities
  • Receive and respond to customer calls regarding questions, concerns, delivery, sales and service issues
  • Provide phone assistance to delivery, customer service, and store departments
  • Follow-up with customer issues and service requests in a timely and professional manner
  • All other duties as assigned

Skills and Qualifications
  • Excellent customer service and problem-solving skills
  • Must have the ability to handle difficult situations with customers
  • Basic computer and typing skills needed
  • Must be able to multi-task, pay attention to details and follow through with assigned tasks
  • Must be dependable and self-motivated

To help keep our associates and customers safe, we perform a criminal background check and a pre-employment drug screen.

Apply