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Customer Service Phone Jobs in Florida (NOW HIRING)

Orion180

Customer Service Team Lead

Melbourne, FL · On-site

$27/hr

Customer Service Team Lead At Orion180, we shine because of how we do it. Our mission is to deliver ... Ensure all communications--via phone, chat, or email--reflect Orion180's gold-standard service.

Service Minds

Customer Service Agent

Bradenton, FL · On-site

$27/hr

Your job isn't simply to answer the phone. You'll listen to customers, understand their needs, build trust, overcome concerns, and help turn incoming opportunities into scheduled service appointments.

Myers Auto Group

Service Advisor

Brooksville, FL · On-site

... customer service, phone, and computer skills • Previous automotive Service Advisor experience heavily preferred (CDK) • Must have a valid driver's license and clean driving record • Must be ...

Southland Floors

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Customer Service

Pompano Beach, FL · On-site

$22/hr

Based out of Pompano Beach, FL, we are looking for a Customer Service Representative. Job Overview ... Duties include: - Answer phone calls - Greet customers and assist them in placing or picking up ...

Everglades Equipment Group

Service Writer

Orlando, FL · On-site

Updates customer profiles using equipment, hours, or other information from the customer work orders * Assist in answering service phone calls * Maintains accessories and supplies and prepares ...

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Customer Service Phone information

What is a customer service phone?

A Customer Service Phone job involves assisting customers over the phone by answering inquiries, resolving issues, and providing product or service information. Representatives must have strong communication skills, patience, and problem-solving abilities. They may also handle complaints, process orders, and escalate complex issues when necessary. Excellent customer service helps build trust and ensures customer satisfaction.

What does a typical day look like for a customer service phone representative?

A typical day for a Customer Service Phone representative involves answering incoming calls, addressing customer questions or complaints, and documenting each interaction using specialized software. You may also handle order processing, provide product information, and escalate more complex issues to supervisors or other departments as needed. The work environment is usually fast-paced, team-oriented, and relies heavily on communication and collaboration. You will often collaborate with colleagues and managers to resolve challenging situations, and you'll have clear performance metrics such as call resolution rates and customer satisfaction scores. This role offers valuable experience in customer relations and can lead to advancement opportunities within customer service or related fields.

What are the key skills and qualifications needed to thrive in the customer service phone position, and why are they important?

To excel as a Customer Service Phone representative, you need excellent verbal communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is commonly required. Outstanding active listening, patience, and conflict resolution skills help top performers build rapport and effectively resolve customer concerns. These skills are crucial for delivering a positive customer experience, maintaining company reputation, and ensuring efficient issue resolution.

How can I become a customer service phone agent?

To become a customer service phone agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service, familiarity with phone systems, and basic computer skills are often required; some employers may also prefer certification in customer service or related fields.

What are the most commonly searched types of Customer Service Phone jobs in Florida?

The most popular types of Customer Service Phone jobs in Florida are:

What are popular job titles related to Customer Service Phone jobs in Florida?

For Customer Service Phone jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Customer Service Phone jobs in Florida look for?

The top searched job categories for Customer Service Phone jobs in Florida are:

What cities in Florida are hiring for Customer Service Phone jobs?

Cities in Florida with the most Customer Service Phone job openings:

Customer Service Phone jobs near you
Infographic showing various Customer Service Phone job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service (phone) & Tech Support - (HVAC/Pool industry)

Medallion Energy Enterprises LLC

Deland, FL • On-site

$18 - $21/hr (+ commission)

Full-time

Retirement

Re-posted 29 days ago

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Job description

We are seeking a dedicated and knowledgeable individual to join our team in delivering exceptional phone support for our swimming pool heat pump services.
Key Qualifications:
Strong computer skills
Familiarity with QuickBooks
HVAC and/or plumbing knowledge is a plus
Excellent phone etiquette and customer service skills
Problem-solving abilities
Bilingual (Spanish preferred)
Job Details:
Full-time position (32-40 hours/week)

Part-time possible
Monday to Friday schedule
Paid holidays
401(k) benefits
If you are a motivated individual who likes to talk on the phone with customers and with the ability to troubleshoot and provide support, we'd love to hear from you!