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Customer Service Phone Jobs in Florida (NOW HIRING)

Florida Kenworth

Service Advisor

Lakeland, FL

Create a positive initial contact with service customers * Insure that all service phone calls are handled professionally and expediently * Work closely with shop foremen to schedule service repairs

CSM COMPANIES INC GROUP

Service Advisor

Lakeland, FL · On-site

Create a positive initial contact with service customers * Insure that all service phone calls are handled professionally and expediently * Work closely with shop foremen to schedule service repairs

CSM COMPANIES INC GROUP

Service Advisor

Lakeland, FL · On-site

Create a positive initial contact with service customers * Insure that all service phone calls are handled professionally and expediently * Work closely with shop foremen to schedule service repairs

Southland Floors

Be Seen First

Customer Service

Pompano Beach, FL · On-site

$18/hr

Based out of Pompano Beach, FL, we are looking for a Customer Service Representative. Job Overview ... Duties include: - Answer phone calls - Greet customers and assist them in placing or picking up ...

Myers Auto Group

Service Advisor

Brooksville, FL · On-site

... customer service, phone, and computer skills • Previous automotive Service Advisor experience heavily preferred (CDK) • Must have a valid driver's license and clean driving record • Must be ...

LHH US

Customer Service

Jacksonville, FL · On-site

$18 - $21/hr

This role serves as the primary point of contact for customers via phone, email, and chat while ... Provide exceptional customer service by responding to customer inquiries in a professional and ...

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Customer Service Phone information

What is a customer service phone?

A Customer Service Phone job involves assisting customers over the phone by answering inquiries, resolving issues, and providing product or service information. Representatives must have strong communication skills, patience, and problem-solving abilities. They may also handle complaints, process orders, and escalate complex issues when necessary. Excellent customer service helps build trust and ensures customer satisfaction.

What does a typical day look like for a customer service phone representative?

A typical day for a Customer Service Phone representative involves answering incoming calls, addressing customer questions or complaints, and documenting each interaction using specialized software. You may also handle order processing, provide product information, and escalate more complex issues to supervisors or other departments as needed. The work environment is usually fast-paced, team-oriented, and relies heavily on communication and collaboration. You will often collaborate with colleagues and managers to resolve challenging situations, and you'll have clear performance metrics such as call resolution rates and customer satisfaction scores. This role offers valuable experience in customer relations and can lead to advancement opportunities within customer service or related fields.

What are the key skills and qualifications needed to thrive in the customer service phone position, and why are they important?

To excel as a Customer Service Phone representative, you need excellent verbal communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is commonly required. Outstanding active listening, patience, and conflict resolution skills help top performers build rapport and effectively resolve customer concerns. These skills are crucial for delivering a positive customer experience, maintaining company reputation, and ensuring efficient issue resolution.

What are the most commonly searched types of Customer Service Phone jobs in Florida? The most popular types of Customer Service Phone jobs in Florida are:
What are popular job titles related to Customer Service Phone jobs in Florida? For Customer Service Phone jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Service Phone jobs in Florida look for? The top searched job categories for Customer Service Phone jobs in Florida are:
What cities in Florida are hiring for Customer Service Phone jobs? Cities in Florida with the most Customer Service Phone job openings:
Customer Service Phone jobs near you
Infographic showing various Customer Service Phone job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Customer Service & Phone Repair Technician for uBreakiFix

uBreakiFix Tallahassee

Tallahassee, FL • On-site

$16/hr

Full-time

Re-posted 3 days ago

Job description

POSITION DETAILS:

The uBreakiFix Customer Service & Technician position serves customers by checking in devices, informing customers of repair options, and completing the repair. This position requires a basic understanding of electronic devices and repair.

Tasks and Responsibilities:

– Diagnose, troubleshoot and repair devices
– Provide recommendations for problem resolution
– Explain complex technical issues to customers in a non-technical, simple to understand manner
– Provide repair and replacement estimates to customers
– Ensure that all repairs meet or exceed uBreakiFix quality standards
– Greet customers in a friendly manner and maintain a positive work environment
– Answer phone calls to the store with a professional, courteous and friendly demeanor
– Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
– Keep track of all devices and inventory while safeguarding all store stock
– Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
– Maintain the cleanliness and professional appearance of the store

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of – personnel so classified, and they may change at any time. Opportunities for growth in positions, as we like to promote from within.

BASIC QUALIFICATIONS

- Outstanding customer service skills
- Excellent technical, problem solving, and analytical skills
- Exceptional organizational skills
- Strong written and oral communication skills
- Proficient in Microsoft Office
- Work well in team environment
- Ability to work flexible hours, including weekends and holidays
- High school diploma or GED
- Soldering and console experience would be best.

PREFERRED QUALIFICATIONS
- A+ Certification
- Experience repairing electronics, smartphones, PC/MACs, and game consoles
- Technical degree or certification in Electronics or Consumer Electronics
- Previous experience working at retail electronics store

Company Description

uBreakifix Tallahassee has been open since July of 2016. We have steadily grown as a location and handle multiple customers and devices a day. We are the leading electronic repair store in the panhandle. Our partnerships with Samsung, Google, Asurion, and others have allowed us to better help customers in the surrounding area. We continue to grow as a company and have over 600 locations across the US.