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Customer Service Phone Jobs in Florida (NOW HIRING)

Hello Sunshine Travels

Customer Service

Tampa, FL · On-site

$14.50 - $19.75/hr

Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings ... Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ...

Hello Sunshine Travels

Customer Service

Orlando, FL · On-site

$15 - $20.25/hr

Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings ... Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ...

Spec

Customer Service

Daytona Beach, FL

$60K - $70K/yr

The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general ... Answering the phone and directing calls. * Scheduling and answering questions regarding deliveries ...

Spec Corp

Customer Service

Daytona Beach, FL

$60K - $70K/yr

The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general ... Answering the phone and directing calls. * Scheduling and answering questions regarding deliveries ...

Ted Todd Insurance

Customer Service

Estero, FL · On-site

$22 - $26/hr

Our Customer Service team is the heart of our agency supporting clients, solving problems, and ... Communicate through phone, email, text, and chat with equal clarity and professionalism. * Listen ...

NESCO Inc

Customer Service

Lake Mary, FL · On-site

$14 - $19/hr

Respond to customer inquiries via phone, email, and other communication channels. * Enter, update, and maintain customer information and records in company systems. * Process orders, invoices ...

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Showing results 21-40

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Customer Service Phone information

What is a customer service phone?

A Customer Service Phone job involves assisting customers over the phone by answering inquiries, resolving issues, and providing product or service information. Representatives must have strong communication skills, patience, and problem-solving abilities. They may also handle complaints, process orders, and escalate complex issues when necessary. Excellent customer service helps build trust and ensures customer satisfaction.

What does a typical day look like for a customer service phone representative?

A typical day for a Customer Service Phone representative involves answering incoming calls, addressing customer questions or complaints, and documenting each interaction using specialized software. You may also handle order processing, provide product information, and escalate more complex issues to supervisors or other departments as needed. The work environment is usually fast-paced, team-oriented, and relies heavily on communication and collaboration. You will often collaborate with colleagues and managers to resolve challenging situations, and you'll have clear performance metrics such as call resolution rates and customer satisfaction scores. This role offers valuable experience in customer relations and can lead to advancement opportunities within customer service or related fields.

What are the key skills and qualifications needed to thrive in the customer service phone position, and why are they important?

To excel as a Customer Service Phone representative, you need excellent verbal communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is commonly required. Outstanding active listening, patience, and conflict resolution skills help top performers build rapport and effectively resolve customer concerns. These skills are crucial for delivering a positive customer experience, maintaining company reputation, and ensuring efficient issue resolution.

How can I become a customer service phone agent?

To become a customer service phone agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service, familiarity with phone systems, and basic computer skills are often required; some employers may also prefer certification in customer service or related fields.

What are the most commonly searched types of Customer Service Phone jobs in Florida?

The most popular types of Customer Service Phone jobs in Florida are:

What are popular job titles related to Customer Service Phone jobs in Florida?

For Customer Service Phone jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Customer Service Phone jobs in Florida look for?

The top searched job categories for Customer Service Phone jobs in Florida are:

What cities in Florida are hiring for Customer Service Phone jobs?

Cities in Florida with the most Customer Service Phone job openings:

Customer Service Phone jobs near you
Infographic showing various Customer Service Phone job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Service Writer

Everglades Equipment Group

Saint Cloud, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Founded in 1963, Everglades Equipment Group is a family owned and operated full-service John Deere dealership with 19 locations covering central and south Florida. Everglades Equipment Group serves a wide range of customers from some of the largest agricultural producers of sugar, citrus and vegetables to individual farmers, golf courses, nurseries, commercial landscape management companies, and construction businesses, as well as large and small property owners.
We have become one of the largest John Deere dealers in the world by prioritizing customer service and satisfaction above all else.

Assist the service manager in maintaining accurate, timely reports, work orders and records relative to the service departments daily operation within the dealership.

Job Responsibilities:

  • Fields internal and external customer inquiries to the Service Department
  • Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
  • Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
  • Maintains Service Department filing and records
  • Updates customer profiles using equipment, hours, or other information from the customer work orders
  • Assist in answering service phone calls
  • Maintains accessories and supplies and prepares replacement orders
  • May prepare Service Technician efficiency reports and other reports as needed
  • May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
  • Other related duties as instructed by management

Job Requirements

  • Basic knowledge of accounting practices
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions
  • Knowledge of office procedures
  • General understanding of mechanical/technical terms is preferred
  • Mechanically inclined
  • High School Diploma or equivalent experience

Reports To:Service Manager / Site Manager

Supervises: None

  • BENEFITS:

    Free Life Insurance Policy

    401(K) Matching

    Pet Insurance

    Paid Time Off

    Paid Holidays / Floating Holidays

    Dental Insurance

    Health Insurance

    Vision Insurance