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Weekend Customer Service Phone Jobs in Florida (NOW HIRING)

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Weekend Customer Service Phone information

What is the difference between Weekend Customer Service Phone vs Weekend Call Center Representative?

AspectWeekend Customer Service PhoneWeekend Call Center Representative
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; call handling training
Work EnvironmentCall center or customer support center, often remote or office-basedCall center environment, often in office or remote
Industry UsageCustomer service across various industries like retail, telecom, bankingCustomer support roles in similar industries, handling inbound calls
Search & Comparison IntentLooking for weekend customer support jobsComparing roles in customer support on weekends

Both roles involve handling customer inquiries during weekends, requiring similar skills and training. The main difference lies in job titles; 'Weekend Customer Service Phone' emphasizes the customer support aspect, while 'Weekend Call Center Representative' highlights the role within a call center environment. Both positions are suitable for those seeking weekend work in customer service across various industries.

Does weekend customer service work on weekends?

Weekend customer service jobs typically require employees to work on weekends, as the role involves providing support during peak customer hours. Scheduling can vary by employer, but weekend shifts are common for customer service positions to ensure coverage outside regular weekday hours.
What are the most commonly searched types of Customer Service Phone jobs in Florida? The most popular types of Customer Service Phone jobs in Florida are:
Weekend Customer Service Phone jobs near you

Weekend Customer Service Representative - Sarasota

CoolToday

Sarasota, FL • On-site

$18 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Cool Today is Now Hiring Customer Service Representatives!

Competitive Hourly Pay + Commission!

Exceptional Work Life Balance!

Looking to work for a company that puts people first?

Does a robust benefits package!

Want to enrich your own growth with company paid professional development?

What about working in a fun and collaborative environment?

Perhaps 401K match means the most to you?

Cool Today is hiring Customer Service Representatives to join our team of creative and energetic employees. We are dedicated to delivering the best customer service experience every day. Our customer service representatives answer high volume calls from existing and potential customers while using a computerized system for tracking information, troubleshooting, and providing information about products and services. In addition, our CSR's schedule service appointments and update customer's accounts; respond to email inquiries; place outbound calls; actively promote products and services; receive and record completed work orders; and expedite unresolved customer grievances.

We are Florida’s premier heating and cooling company. We are passionate about growing our business through lifelong relationships with our customers, team members and community

What's in it For Me?

  • Friday to Monday Schedule. Full Time 10 hour shifts.
  • Market Value Compensation- $18-19 per hour
  • Robust PTO Plan
  • Health, Vision and Dental plans for you and your family to choose from
  • 401K Retirement Plan with company match up to 30%
  • Life Insurance, Short-Term and Long-Term Disability
  • Special Program Options: FSA, EPA, Legal Services, and Identity Theft
  • Continuous Training for your Professional Development
  • Working in a dynamic, collaborative, and fun environment
  • Coached and supported career growth

What Will I Do?

  • Successfully handle high volume inbound customer service calls
  • Making/handling high volume of outbound calls
  • Respond to e-mail inquiries
  • Receive and record completed work orders from field technicians
  • Expedite unresolved customer grievances to designated departments for further investigation
  • Maintain accurate customer information and scheduled appointment details
  • Actively promote and sell new or additional services or products when applicable

Do I have What it Takes?

  • High School Diploma or GED preferred
  • 1-year customer service experience
  • Basic computer proficiency, particularly with Microsoft applications
  • Experience with Service Titan is a plus.
  • Must be fluent in reading, writing and speaking English and must be able to sit for long periods of time.
  • Friday through Monday 8am to 7pm. 

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.

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