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Weekend Customer Service Phone Jobs in Florida (NOW HIRING)

CSM COMPANIES INC GROUP

Service Advisor

Lakeland, FL · On-site

Create a positive initial contact with service customers * Insure that all service phone calls are handled professionally and expediently * Work closely with shop foremen to schedule service repairs

CSM COMPANIES INC GROUP

Service Advisor

Lakeland, FL · On-site

Create a positive initial contact with service customers * Insure that all service phone calls are handled professionally and expediently * Work closely with shop foremen to schedule service repairs

Florida Kenworth

Service Advisor

Lakeland, FL

Create a positive initial contact with service customers * Insure that all service phone calls are handled professionally and expediently * Work closely with shop foremen to schedule service repairs

Stoner's Pizza Joint

Customer Service Representative

Ocala, FL · On-site

$14.25 - $19.50/hr

Take orders, process payments, & customer phone calls * Resolve customers' concerns and answer ... Flexibility to work in shifts, including weekends and evenings * Ability to handle the physical ...

Stoner's Pizza Joint

Customer Service Representative

Tampa, FL · On-site

$14.50 - $19.75/hr

Take orders, process payments, & customer phone calls * Resolve customers' concerns and answer ... Flexibility to work in shifts, including weekends and evenings * Ability to handle the physical ...

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All JobsCustomer Service Phone JobsWeekend Customer Service Phone JobsWeekend Customer Service Phone Jobs in Florida

Weekend Customer Service Phone information

What is the difference between Weekend Customer Service Phone vs Weekend Call Center Representative?

AspectWeekend Customer Service PhoneWeekend Call Center Representative
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; call handling training
Work EnvironmentCall center or customer support center, often remote or office-basedCall center environment, often in office or remote
Industry UsageCustomer service across various industries like retail, telecom, bankingCustomer support roles in similar industries, handling inbound calls
Search & Comparison IntentLooking for weekend customer support jobsComparing roles in customer support on weekends

Both roles involve handling customer inquiries during weekends, requiring similar skills and training. The main difference lies in job titles; 'Weekend Customer Service Phone' emphasizes the customer support aspect, while 'Weekend Call Center Representative' highlights the role within a call center environment. Both positions are suitable for those seeking weekend work in customer service across various industries.

Does weekend customer service work on weekends?

Weekend customer service jobs typically require employees to work on weekends, as the role involves providing support during peak customer hours. Scheduling can vary by employer, but weekend shifts are common for customer service positions to ensure coverage outside regular weekday hours.
What are the most commonly searched types of Customer Service Phone jobs in Florida? The most popular types of Customer Service Phone jobs in Florida are:
Weekend Customer Service Phone jobs near you

Mobile Phone-Computer Repair Technician & Customer Service

ubreakifix Naples/North Naples/South Naples

Naples, FL • On-site

$13 - $24/hr

Full-time

Re-posted 26 days ago

Job description

Benefits/Perks
  • Competitive Compensation
  • Career Growth Opportunities
  • Training/Certification on-the-job
  • Monthly sales commissions

Job Summary
uBreakifix is a national franchise with three locations in the Naples/Collier County area and we are seeking experienced consumer electronics repair technicians. We repair all models of cellphones, smartphones, computers, game consoles, TVs and electronic devices.   Your job requires you to greet customers cordially, troubleshooting and providing accurate diagnostics on customer's devices, executing a high-quality repair per OEM/Partner standards and returning a fully repaired, like-new device back to the customer and then recommending products and services to help our customers. This requires you to know and understand the check-in and check-out procedures and ability to run the cash register and create workorders. You will be required to study and pass Google and Samsung Technician certification testing requirements within 6-8 weeks. 
Here at uBreakiFix, we remain confident that we are the best at what we do because of our customer's continued loyalty and positive outward commentary to their respective community. Our trained technicians are able to repair customer's iPhones, Smartphones, iPads, tablets, computers, video game consoles, and other electronic devices while maintaining manufacturer standard quality and functionality.
We are authorized Samsung and Google service warranty centers and Apple Independent Repair Provider and all our technicians are required to to receive continual electronics repair training to stat up-to-date with our partner's requirements.  We are also the authorized insurance repair centers for multiple insurance companies and vendors including Asurion and we are able to do OEM repairs for iphone and ipad products. 
Job Purpose: 
Serves customers by providing the best solution and experience for their technology repair needs. 
Our customer's continued positive feedback and referrals have allowed uBreakiFix to become one of the world's leading electronic device repair companies, allowing us to continue to spread our commitment to excellence to communities all over the country! Whether it's a shattered screen on your phone or an iPad that won't charge, let your local uBreakifix take a look at it. We aim to exceed your expectations, and in doing so, are able to offer a 90-day warranty on all services and repairs- let us show you what we can do! Don't hesitate to visit one of our many repair locations today, where you will be sure to find the most affordable and reliable services in one stop!  Some of our work requires going to customer's homes and repairing phones and computers in our RemoteTech van on site.
Minimum requirements
  • Previous 1-3 years experience as cellphone/computer repair technician
  • Sales experience a plus
  • Strong troubleshooting and analytical skills
  • Strong written and verbal communication skills
  • We are a drug-free workplace
  • Proven ability to learn new, required skills to ensure the best possible customer experience
  • Basic computer skills
  • Strong organizational and time management skills
  • Great attention to detail
  • Ability to work well with others in a small, close-knit team
  • Ability to study and become Samsung, Google and Asurion certified
  • Current FL driver license and reliable transportation
Tasks and Responsibilities
Ensure that customers have an enjoyable experience by providing superior customer service and in turn creating promoters of the brand
  • Assist customers from the initial check-in process all the way through to the completion of their repair
  • Provide recommendations for problem resolution
  • Diagnose, troubleshoot and repair devices
  • Explain complex technical issues to customers in a non-technical, simple to understand manner
  • Provide repair and replacement estimates to customers
  • Provide additional recommendations for accessory up-selling
  • Ensure that all repairs meet or exceed uBreakiFix quality standards
  • Greet customers in a friendly, professional manner and maintain a positive work environment
  • Answer phone calls to the store with a professional, courteous, and friendly demeanor, ensuring that you are always committed to converting the phone call to a store visit
  • Keep track of all devices and inventory while safeguarding all store stock
  • Utilize the point of sale system to maintain an accurate record of customer information and real-time status of each repair
  • Maintain the cleanliness and professional appearance of the store
  • Must pass routine illegal drug and felony background checks to remain employed
  • Able to keep your composure when faced with multiple deadlines
Preferred Skills affecting Starting Pay
  • Previous positive ubreakifix work experience a major plus!
  • Previous cellphone/smartphone repair technician experience with any repair company with positive references
  • Previous computer repair technician experience with any repair company with positive references
  • Computer repair certifications
  • Apple/Mac repair certification
  • Microsoft repair certification
  • Samsung repair technician certification/experience
  • Google repair technician certification/experience
  • Asurion repair technician certification/experience