Gainesville, GA · On-site
$16/hr
Exceptional Customer Service * Attention to detail * Experience & knowledge of prior authorization ... Medicare/Medicaid * CRM or case management platforms ( Salesforce Health Cloud, SuiteCRM)
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Gainesville, GA · On-site
$16/hr
Exceptional Customer Service * Attention to detail * Experience & knowledge of prior authorization ... Medicare/Medicaid * CRM or case management platforms ( Salesforce Health Cloud, SuiteCRM)
Durham, NC · Remote
$19.99 - $20/hr
Medicare/Medicaid * CRM * Basic Software Skills * Healthcare System Navigation * Customer Service * Typing Skills Qualifications * Years of experience: 1 year * Experience level: Experienced Randstad ...
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Durham, NC · Remote
$19.99 - $20/hr
Medicare/Medicaid * CRM * Basic Software Skills * Healthcare System Navigation * Customer Service * Typing Skills Qualifications * Years of experience: 1 year * Experience level: Experienced Randstad ...
Customer service experience preferred. * Fluency in English and Mandarin is required.
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Customer service experience preferred. * Fluency in English and Mandarin is required.
Excellent communication and customer service skills * Ability to work in a fast-paced environment and prioritize tasks effectively * Familiarity with Medicaid regulations and procedures If you are a ...
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Excellent communication and customer service skills * Ability to work in a fast-paced environment and prioritize tasks effectively * Familiarity with Medicaid regulations and procedures If you are a ...
Be Seen First
Tampa, FL · On-site
$18/hr
Customer Support Representative - Medicaid & Medicare Insurance ( Remote Working Setup after Training ) Location: Tampa Bay, FL Our client is a leading provider of health insurance services ...
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Be Seen First
Tampa, FL · On-site
$18/hr
Customer Support Representative - Medicaid & Medicare Insurance ( Remote Working Setup after Training ) Location: Tampa Bay, FL Our client is a leading provider of health insurance services ...
Duties of a Medicaid Coordinator may include the following but are not limited to: * Interview ... This position requires excellent communication, writing and customer service skills. Preferred ...
Duties of a Medicaid Coordinator may include the following but are not limited to: * Interview ... This position requires excellent communication, writing and customer service skills. Preferred ...
Stony Brook, NY · On-site
Duties of a Medicaid Coordinator may include the following but are not limited to: * Interview ... This position requires excellent communication, writing and customer service skills. Preferred ...
Stony Brook, NY · On-site
Duties of a Medicaid Coordinator may include the following but are not limited to: * Interview ... This position requires excellent communication, writing and customer service skills. Preferred ...
Medicaid Coordinator Position Summary: At the Long Island State Veterans Home, the Medicaid ... This position requires excellent communication, writing and customer service skills. Preferred ...
Medicaid Coordinator Position Summary: At the Long Island State Veterans Home, the Medicaid ... This position requires excellent communication, writing and customer service skills. Preferred ...
Medicaid Coordinator Position Summary: At the Long Island State Veterans Home, the Medicaid ... This position requires excellent communication, writing and customer service skills. Preferred ...
Medicaid Coordinator Position Summary: At the Long Island State Veterans Home, the Medicaid ... This position requires excellent communication, writing and customer service skills. Preferred ...
Medicaid Coordinator Position Summary: At the Long Island State Veterans Home, the Medicaid ... This position requires excellent communication, writing and customer service skills. Preferred ...
Medicaid Coordinator Position Summary: At the Long Island State Veterans Home, the Medicaid ... This position requires excellent communication, writing and customer service skills. Preferred ...
Duties of a Medicaid Coordinator may include the following but are not limited to: * Interview ... This position requires excellent communication, writing and customer service skills. Preferred ...
Duties of a Medicaid Coordinator may include the following but are not limited to: * Interview ... This position requires excellent communication, writing and customer service skills. Preferred ...
Customer service and collections * PointClickCare (PCC) documentation and workflows * Contribute to audits, compliance reviews, and internal reporting related to Medicaid and reimbursement. Education ...
Customer service and collections * PointClickCare (PCC) documentation and workflows * Contribute to audits, compliance reviews, and internal reporting related to Medicaid and reimbursement. Education ...
Parma, OH · On-site
Customer service and collections * PointClickCare (PCC) documentation and workflows * Contribute to audits, compliance reviews, and internal reporting related to Medicaid and reimbursement. Education ...
Parma, OH · On-site
Customer service and collections * PointClickCare (PCC) documentation and workflows * Contribute to audits, compliance reviews, and internal reporting related to Medicaid and reimbursement. Education ...
Excellent customer service, phone etiquette, and interpersonal communication skills * Strong ... Knowledge of Medicaid processes or healthcare reimbursement preferred Fox Subacute is an Equal ...
Excellent customer service, phone etiquette, and interpersonal communication skills * Strong ... Knowledge of Medicaid processes or healthcare reimbursement preferred Fox Subacute is an Equal ...
Excellent customer service, phone etiquette, and interpersonal communication skills * Strong ... Knowledge of Medicaid processes or healthcare reimbursement preferred Fox Subacute is an Equal ...
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Excellent customer service, phone etiquette, and interpersonal communication skills * Strong ... Knowledge of Medicaid processes or healthcare reimbursement preferred Fox Subacute is an Equal ...
Philadelphia, PA · On-site
$23/hr
Excellent customer service, phone etiquette, and interpersonal communication skills * Strong ... Knowledge of Medicaid processes or healthcare reimbursement preferred Fox Subacute is an Equal ...
Philadelphia, PA · On-site
$23/hr
Excellent customer service, phone etiquette, and interpersonal communication skills * Strong ... Knowledge of Medicaid processes or healthcare reimbursement preferred Fox Subacute is an Equal ...
Philadelphia, PA · On-site
$23/hr
Excellent customer service, phone etiquette, and interpersonal communication skills * Strong ... Knowledge of Medicaid processes or healthcare reimbursement preferred Fox Subacute is an Equal ...
Philadelphia, PA · On-site
$23/hr
Excellent customer service, phone etiquette, and interpersonal communication skills * Strong ... Knowledge of Medicaid processes or healthcare reimbursement preferred Fox Subacute is an Equal ...
Tulsa, OK · On-site
$18/hr
The Medical Customer Service Representative will assist patients through the Medicaid enrollment and renewal process by handling inbound and outbound calls, verifying eligibility information, and ...
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Tulsa, OK · On-site
$18/hr
The Medical Customer Service Representative will assist patients through the Medicaid enrollment and renewal process by handling inbound and outbound calls, verifying eligibility information, and ...
Milwaukee, WI · On-site
$17.44 - $21.80/hr
Responsibilities The Medicaid Specialist uses established guidelines to provide exceptional customer service and support to ensure customer accounts are accurate and meet the state and payer Medicaid ...
Milwaukee, WI · On-site
$17.44 - $21.80/hr
Responsibilities The Medicaid Specialist uses established guidelines to provide exceptional customer service and support to ensure customer accounts are accurate and meet the state and payer Medicaid ...
Fort Myers, FL · On-site
$20.41/hr
These responsibilities require professional interaction with case managers, caregivers, medical and dental offices, Medicaid plan staff, and other stakeholders providing exceptional customer service ...
Fort Myers, FL · On-site
$20.41/hr
These responsibilities require professional interaction with case managers, caregivers, medical and dental offices, Medicaid plan staff, and other stakeholders providing exceptional customer service ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
To excel as a Medicaid Customer Service representative, you need strong communication skills, attention to detail, and a good understanding of Medicaid policies and procedures, often paired with a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, call center phone systems, and eligibility screening tools is typically required. Patience, empathy, and problem-solving abilities are standout soft skills for managing diverse customer situations. These competencies are crucial for providing accurate information, resolving concerns efficiently, and supporting vulnerable populations in navigating their healthcare benefits.
A Medicaid Customer Service job involves assisting Medicaid recipients, providers, and the general public with inquiries about benefits, eligibility, claims, and program guidelines. Representatives typically handle phone calls, emails, or chat inquiries to resolve issues, provide accurate information, and guide individuals through Medicaid processes. The role requires strong communication skills, knowledge of Medicaid policies, and the ability to handle sensitive information with confidentiality and empathy.
As a Medicaid Customer Service representative, your daily tasks will include answering inbound calls from Medicaid members, assisting with benefits inquiries, explaining program eligibility, and helping resolve claim issues. You may also update member records, document interactions using CRM software, and escalate complex concerns to higher-level support or case managers as needed. Collaboration with team members, healthcare providers, and state agencies is common, so clear and professional communication is essential. This role offers the opportunity to make a real difference in members' lives by guiding them through their healthcare options and ensuring they receive the coverage and support they need.
$16/hr
Temporary
Medical
This job post has expired today. Applications are no longer accepted.
Patient Services Representative/Pharmaceutical HUB
Shifts range from 8 am to 7 pm
$16.00
- Must meet background and drug screen criteria
-Temp assignment, may turn into a temp to hire
We are hiring for our internal recruiting team in the Gainesville, GA area to meet an increasing demand from our Clients. Our success yields from high-quality and exceptional customer service professionals.
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Accountability of local ownership along with the resources and expertise that the $200m national organization of PrideStaff backing us has. Therese is involved in all day-to-day operations. She leads a dynamic team of recruiters who together are focused on ensuring both clients and candidates have an exceptional experience. When you call the office, it is not unusual that Therese will answer the phone. Along with her team, she conducts interviews and helps with the hiring process. Additionally, PrideStaff’s 80+ other locations across the United States gives us resources not available to most other local staffing firms. It’s not what we say about ourselves that matters…it’s what has been said in our over 3,800 client testimonials that we’ve received over the years that matters.
Recruiting and staffing services
501 - 1,000 Employees
Fresno, CA, US
