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Amazon Smart Home Services Jobs (NOW HIRING)

NRG

Amazon Connect Manager

Lindon, UT · On-site

$131K/yr

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States ... products and services. We find purpose in proactively protecting and keeping our customers ...

Valnet Inc.

Freelance Tech Writer (Smart Home)

Nashville, TN · On-site +1

$20.50 - $26.25/hr

Smart home ecosystems and platforms (Google Home, Amazon Alexa, Apple Home, Home Assistant, SmartThings, etc.) * Smart lighting, plugs, switches, thermostats, cameras, locks, and sensors * Automation ...

Brinks Home

Smart Home Consultant

Chicago, IL · On-site

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role combines technical installation expertise with consultative sales skills. You'll be the face of Brinks ...

Brinks Home

Smart Home Consultant

Dallas, TX · On-site

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role combines technical installation expertise with consultative sales skills. You'll be the face of Brinks ...

Brinks Home

Smart Home Consultant

Dallas, TX

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role combines technical installation expertise with consultative sales skills. You'll be the face of Brinks ...

Brinks Home

Smart Home Consultant

Newark, NJ · On-site

$20 - $28/hr

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role combines technical installation expertise with consultative sales skills. You'll be the face of Brinks ...

Brinks Home

Smart Home Consultant

Newark, NJ

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role combines technical installation expertise with consultative sales skills. You'll be the face of Brinks ...

Brinks Home

Smart Home Consultant

Los Angeles, CA

$20 - $28/hr

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role combines technical installation expertise with consultative sales skills. You'll be the face of Brinks ...

Brinks Home

Smart Home Consultant

Chicago, IL

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role combines technical installation expertise with consultative sales skills. You'll be the face of Brinks ...

Brinks Home

Smart Home Consultant

Dallas, TX

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role combines technical installation expertise with consultative sales skills. You'll be the face of Brinks ...

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All JobsAmazon Smart Home Services Jobs

Amazon Smart Home Services information

See salary details

$33.5K

$68.3K

$144.5K

How much do amazon smart home services jobs pay per year?

As of Jun 29, 2026, the average yearly pay for amazon smart home services in the United States is $68,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $81,500.00 per year, depending on experience, location, and employer.

How much will Amazon pay you to work from home?

Amazon Smart Home Services technicians working from home typically earn hourly wages that range from $15 to $25, depending on experience and location. Compensation may also include bonuses or incentives based on performance and customer satisfaction, and the role often requires technical skills and certification in smart home device installation and troubleshooting.

What are the key skills and qualifications needed to thrive in Amazon Smart Home Services, and why are they important?

To thrive in Amazon Smart Home Services, you need a solid understanding of smart home technology, troubleshooting skills, and often a background in IT, electronics, or customer support. Familiarity with Amazon devices (like Alexa and Ring), mobile device management apps, and possibly certifications such as CompTIA A+ or relevant vendor training are typically required. Strong communication, patience, and problem-solving abilities set top performers apart in this role. These skills ensure efficient installation, effective customer education, and high satisfaction in a rapidly evolving tech service environment.

What equipment does Amazon send you to work from home?

Amazon Smart Home Services technicians typically receive equipment such as smart devices, tools for installation and troubleshooting, and safety gear. The company may also provide a mobile device or tablet for scheduling and communication, depending on the role. Training on equipment use and safety protocols is usually part of onboarding.

What qualifications do I need for Amazon remote work?

For Amazon Smart Home Services remote roles, candidates typically need relevant technical skills, such as knowledge of smart home devices and troubleshooting, along with strong communication abilities. A high school diploma or equivalent is usually required, and prior experience in customer service or technical support can be beneficial. Certifications related to electronics or smart home technology may enhance prospects.

What is the difference between Amazon Smart Home Services vs Amazon Home Installer?

AspectAmazon Smart Home ServicesAmazon Home Installer
CredentialsCertified technicians, background checksCertified installers, background checks
Work EnvironmentOn-site customer homes, flexible schedulingOn-site customer homes, scheduled appointments
Employer & IndustryAmazon, smart home technology industryAmazon, smart home device installation
Common Search IntentSmart home setup, device installation, troubleshootingDevice installation, setup, and configuration

Amazon Smart Home Services and Amazon Home Installer both involve installing and setting up smart home devices in customer homes. However, Amazon Smart Home Services typically covers a broader range of services including troubleshooting and ongoing support, while Amazon Home Installer focuses primarily on the physical installation and setup of devices. Both roles require certified technicians and are integral to Amazon's smart home ecosystem.

Does Amazon really hire people to work from home?

Amazon Smart Home Services offers some remote work opportunities, but many roles require on-site presence for installations and customer interactions. Job seekers should review specific job descriptions to determine if remote work is available for the position they are interested in.

What are the main challenges faced by technicians in Amazon Smart Home Services, and how can they best prepare for them?

Technicians in Amazon Smart Home Services often encounter a variety of home environments and technical setups, which can make troubleshooting and installation work unpredictable. Adapting quickly to new technologies and products, managing customer expectations, and ensuring clear communication are common challenges. To prepare, technicians should stay updated on the latest smart home devices, regularly review training materials, and practice strong customer service skills to handle diverse situations. Being adaptable and proactive in problem-solving will help ensure positive customer experiences and successful service appointments.

What are Amazon Smart Home Services?

Amazon Smart Home Services are a range of professional installation and support services offered by Amazon to help customers set up, configure, and troubleshoot smart home devices. These services include setting up devices like smart speakers, smart lighting, thermostats, security cameras, and more, often through in-home visits by trained technicians. The goal is to make it easier for customers to integrate and use smart home technology without technical difficulties. Amazon Smart Home Services also offer guidance on how to use and maximize the benefits of smart devices, ensuring a seamless smart home experience.
More about Amazon Smart Home Services jobs
What job categories do people searching Amazon Smart Home Services jobs look for? The top searched job categories for Amazon Smart Home Services jobs are:
Amazon Smart Home Services jobs near you
Infographic showing various Amazon Smart Home Services job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 97% Full Time, 1% Part Time, and 1% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $68,281 per year, or $32.8 per hour.
Sr. Business Development Manager, Alexa BDSA

Sr. Business Development Manager, Alexa BDSA

Amazon

Seattle, WA

Full-time

Posted 16 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,910 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

The Alexa Smart Home team's mission is to help customers get the most out of the technology in their homes. The Smart Home Business Development team is looking for a Sr. Business Development Manager to lead strategic partnerships with device makers and solution providers that will revolutionize the smart home experience for customers.
Key job responsibilities
Your responsibilities include defining and driving the partnership strategy with leading smart home service providers to bring new experiences to customers

You will foster relationships with SVP/CxO level leaders in those organizations and be the voice of the partner to shape the Alexa Smart Home product and business strategy. The ideal candidate will have experience driving nascent technologies, a proven track record of leading successful negotiations, and the technical and business aptitude to drive deals with partners.
- Define the Alexa Smart Home partnership strategy to bring compelling experiences to customers
- Identify and recruit key partners and build both executive and working-level relationships across technical and business disciplines
- Lead cross-functional teams including Product, Operations, Engineering, Legal, Finance, and senior management to meet business objectives
- Lead complex contract negotiations defining key technical, financial, and business commitments
- Understand the technical and business requirements of our partners and work closely with the internal teams to guide the direction of our roadmap
A day in the life
In this role, you will be the face of Amazon Smart Home to our partners and will work with Amazon product, engineering, and marketing leaders to define product and business strategy that delivers results for customers and our business. You will utilize technical skills and business acumen to create strategic partnerships that deliver innovative new experiences customers worldwide.
About the team
The Smart Home Business Development Team operates with individual autonomy and ownership, where business development managers are single threaded owner of their partnerships

We are results oriented, take a collaborative approach to the business, and foster a culture of innovation to improve the customer and partner experience.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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