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How much do service appointment coordinator jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for service appointment coordinator in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Service Appointment Coordinator vs Service Advisor?

AspectService Appointment CoordinatorService Advisor
CredentialsTypically requires customer service experience, basic technical knowledge, and scheduling skillsRequires automotive service training, certifications (like ASE), and strong technical understanding
Work EnvironmentOffice or service department, focusing on scheduling and customer communicationService bay area, interacting directly with customers and technicians
Employer & Industry UsageUsed in automotive dealerships and repair shops for scheduling appointmentsCommonly found in auto service centers, dealerships, and repair shops
Search & Comparison IntentPeople compare roles related to scheduling and customer service in auto repairPeople compare roles involving customer interaction and technical consultation

The Service Appointment Coordinator primarily handles scheduling and customer communication, focusing on organizing service appointments. In contrast, the Service Advisor interacts directly with customers, discusses repairs, and recommends services. Both roles are essential in automotive service settings but differ in responsibilities and technical involvement.

What cities are hiring for Service Appointment Coordinator jobs? Cities with the most Service Appointment Coordinator job openings:
What states have the most Service Appointment Coordinator jobs? States with the most job openings for Service Appointment Coordinator jobs include:
What job categories do people searching Service Appointment Coordinator jobs look for? The top searched job categories for Service Appointment Coordinator jobs are:
Service Appointment Coordinator jobs near you
Service Appointment Coordinator

Service Appointment Coordinator

Jim Shorkey Auto Group

Wexford, PA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Jim Shorkey Auto Group rating

6.5

Company rating: 6.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

80th of 143 rated car dealerships

Job description

Service Appointment Coordinator

Wexford Kia is in search of a Service Appointment Coordinator. The Service Appointment Coordinator is responsible for performing a variety of duties as it relates to scheduling the maintenance and service of vehicles. This position interacts daily via inbound and outbound calls with customers, as well as directly interacting with Service Advisors, Service Managers, and Technicians.

Responsibilities:

  • Interact with clients on the phone via inbound/outbound calls in a friendly and professional manner.
  • Assist in client requests to schedule service appointments accurately and as stated by clients or service personnel, answer questions, offer value of doing business.
  • Build an amiable relationship with our clients.
  • Log client information and purify database.
  • Give other team members a helping hand with their duties, as needed.

Benefits:

  • Advanced Training Opportunities
  • Promotional Growth Within
  • Positive Work Environment
  • Medical, Dental, Vision, HSA/FSA, Life, and Disability Insurance
  • 401K plan + Match
  • Paid Vacation
  • No Weekends
  • Employee Discounts on vehicles, parts, service, and accessories.
  • Paid Company Issued Uniforms

Requirements:

  • Must be 18 years old.
  • Must have a valid driver's license with a clean MVR.
  • Must be able to pass a background check and drug test.
  • Detail oriented and excels in a fast-paced, results driven environment.
  • Professional and friendly phone skills with a passion for customer service
  • Strong computer skills
  • Ability to multi-task

What Jim Shorkey Auto Group employees say

Pay

Benefits

Hours and flexibility

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