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Service Appointment Coordinator information

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How much do service appointment coordinator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for service appointment coordinator in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Service Appointment Coordinator vs Service Advisor?

AspectService Appointment CoordinatorService Advisor
CredentialsTypically requires customer service experience, basic technical knowledge, and scheduling skillsRequires automotive service training, certifications (like ASE), and strong technical understanding
Work EnvironmentOffice or service department, focusing on scheduling and customer communicationService bay area, interacting directly with customers and technicians
Employer & Industry UsageUsed in automotive dealerships and repair shops for scheduling appointmentsCommonly found in auto service centers, dealerships, and repair shops
Search & Comparison IntentPeople compare roles related to scheduling and customer service in auto repairPeople compare roles involving customer interaction and technical consultation

The Service Appointment Coordinator primarily handles scheduling and customer communication, focusing on organizing service appointments. In contrast, the Service Advisor interacts directly with customers, discusses repairs, and recommends services. Both roles are essential in automotive service settings but differ in responsibilities and technical involvement.

What cities are hiring for Service Appointment Coordinator jobs?

Cities with the most Service Appointment Coordinator job openings:

What states have the most Service Appointment Coordinator jobs?

States with the most job openings for Service Appointment Coordinator jobs include:

What job categories do people searching Service Appointment Coordinator jobs look for?

The top searched job categories for Service Appointment Coordinator jobs are:

Service Appointment Coordinator jobs near you
Infographic showing various Service Appointment Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,014 per year, or $17.8 per hour.

Service Appointment Coordinator

Farris Motor Company

Jefferson City, TN • On-site

$600/wk

Other

Posted 16 days ago

Job description

Service Appointment Coordinator

Join the team that keeps our service department organized, connected, and moving forward. Farris is looking for a dependable Service Appointment Coordinator who communicates professionally, works confidently with computers, and can manage multiple responsibilities in a fast-paced environment.

What We Offer

  • Weekly Paycheck starting at $600 per week, with the opportunity to earn more based on experience

  • Monday through Friday schedule

  • Consistent hours from 8:00 a.m. to 5:00 p.m.

  • Full-time position with benefits

  • Training and support from an experienced dealership team

  • Supportive leadership and a team-focused work environment

  • Career growth and long-term opportunity with a respected, family-owned dealership

  • An important role that directly supports the success of the entire service operation

Benefits

  • Full-time employee benefits package

  • Training and development

  • Career advancement opportunities

  • Stable, long-term employment

  • Professional and supportive work environment

Job Duties

  • Answer incoming calls for the service department

  • Greet every caller with clear, professional, and customer-friendly phone etiquette

  • Answer basic questions about service, maintenance, and dealership processes

  • Schedule and confirm service appointments

  • Make outbound calls to connect with customers

  • Follow up with customers regarding appointments and service needs

  • Enter and maintain accurate customer and appointment information

  • Communicate with service advisors, technicians, and other team members

  • Help organize appointment flow based on the needs of the service department

  • Manage multiple calls, messages, and computer tasks throughout the day

  • Help keep the entire service operation organized and moving efficiently

What We’re Looking For

  • Excellent phone communication skills

  • Clear, professional, and customer-friendly phone etiquette

  • Strong customer service skills

  • Confidence and competence when using computers

  • The ability to learn dealership software and phone systems

  • The ability to multitask in a fast-paced environment

  • Strong organization and attention to detail

  • A dependable and professional approach to work

  • The ability to communicate effectively with customers and coworkers

  • Customer service, call center, scheduling, or dealership experience is helpful

  • A willingness to take ownership of an important role within the service department

This position is often the first point of contact for our service customers. Your communication, organization, and follow-through will help create a better customer experience while keeping our advisors, technicians, and service operation on track.

About Farris

Farris has been family-owned since 1929 and has built a strong reputation by taking care of customers and supporting employees. We offer professional training, supportive leadership, career growth, and the opportunity to build a long-term future with a winning team.

Success Philosophy

We believe successful employees deserve clear expectations, the right training, strong leadership, and opportunities to grow. When our team members succeed, our customers and our company succeed.

Your application can be handled confidentially upon request.

Apply Now

Take the next step toward a stable and important role with the Farris service team. Apply today to become our Service Appointment Coordinator.

Apply