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How much do service appointment coordinator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for service appointment coordinator in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Service Appointment Coordinator vs Service Advisor?

AspectService Appointment CoordinatorService Advisor
CredentialsTypically requires customer service experience, basic technical knowledge, and scheduling skillsRequires automotive service training, certifications (like ASE), and strong technical understanding
Work EnvironmentOffice or service department, focusing on scheduling and customer communicationService bay area, interacting directly with customers and technicians
Employer & Industry UsageUsed in automotive dealerships and repair shops for scheduling appointmentsCommonly found in auto service centers, dealerships, and repair shops
Search & Comparison IntentPeople compare roles related to scheduling and customer service in auto repairPeople compare roles involving customer interaction and technical consultation

The Service Appointment Coordinator primarily handles scheduling and customer communication, focusing on organizing service appointments. In contrast, the Service Advisor interacts directly with customers, discusses repairs, and recommends services. Both roles are essential in automotive service settings but differ in responsibilities and technical involvement.

What cities are hiring for Service Appointment Coordinator jobs?

Cities with the most Service Appointment Coordinator job openings:

What states have the most Service Appointment Coordinator jobs?

States with the most job openings for Service Appointment Coordinator jobs include:

What job categories do people searching Service Appointment Coordinator jobs look for?

The top searched job categories for Service Appointment Coordinator jobs are:

Service Appointment Coordinator jobs near you
Infographic showing various Service Appointment Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,014 per year, or $17.8 per hour.

Service Appointment Coordinator

DELLA Auto Group

Queensbury, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

DELLA Auto Group believes our current success and future growth is attributed to our employees. Family-owned and operated for over 40 years, we have continued to grow while holding true to our family values of integrity, graciousness, and community.
At DELLA Auto Group, you can expect to work on a team of bright, motivated, and energetic professionals. Our team is collaborative and encourages success amongst each of our members. We work toward a common goal of providing the best service in the industry.
SUMMARY
The Service Appointment Coordinator focuses on increasing the service traffic of the dealership by receiving inbound service appointment calls, and making outbound calls that produce solid and specific appointments for the service department. The Service Appointment Coordinator must be friendly, articulate, enthusiastic, and a self-motivated team player with outstanding communication skills. Must also have a positive attitude and strong work ethic.
WHAT WE OFFER:
  • Medical, dental, vision
  • Supplemental benefits offered
  • Life & disability provided by group
  • PTO
  • 401K with company match

RESPONSIBILITIES:
  • Follow scripts and guidelines on all inbound and outbound calls
  • Ensure that all calls presented are answered promptly and professionally
  • Must possess strong multitasking skills
  • Acquire complete knowledge of service information

REQUIREMENTS:
  • Good verbal and written communication skills
  • Self-motivation
  • Proficiency with Microsoft Word, Excel, and Outlook
  • Drive to hit goals and quotas

**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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