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Service Appointment Coordinator information

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How much do service appointment coordinator jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for service appointment coordinator in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Service Appointment Coordinator typically does not earn $10,000 a month without specialized experience or additional certifications. High earnings in such roles are uncommon unless combined with bonuses, commissions, or management responsibilities. Most positions with this income level generally require advanced skills, industry experience, or leadership roles.

What is the highest paying job as a coordinator?

The highest paying roles for service appointment coordinators often include senior or managerial positions such as Service Manager or Operations Manager, which can offer higher salaries due to increased responsibilities. These roles typically require extensive experience, leadership skills, and knowledge of industry-specific tools and processes.

What is the difference between Service Appointment Coordinator vs Service Advisor?

AspectService Appointment CoordinatorService Advisor
CredentialsTypically requires customer service experience, basic technical knowledge, and scheduling skillsRequires automotive service training, certifications (like ASE), and strong technical understanding
Work EnvironmentOffice or service department, focusing on scheduling and customer communicationService bay area, interacting directly with customers and technicians
Employer & Industry UsageUsed in automotive dealerships and repair shops for scheduling appointmentsCommonly found in auto service centers, dealerships, and repair shops
Search & Comparison IntentPeople compare roles related to scheduling and customer service in auto repairPeople compare roles involving customer interaction and technical consultation

The Service Appointment Coordinator primarily handles scheduling and customer communication, focusing on organizing service appointments. In contrast, the Service Advisor interacts directly with customers, discusses repairs, and recommends services. Both roles are essential in automotive service settings but differ in responsibilities and technical involvement.

What does a service appointment coordinator do?

A service appointment coordinator manages scheduling and coordinating service appointments for customers, ensuring timely communication between clients and service technicians. They often handle customer inquiries, update appointment calendars, and use scheduling software to organize service workflows efficiently.

What jobs will be gone in the next 5 years?

For a Service Appointment Coordinator, automation and digital scheduling tools are reducing the need for manual appointment setting, potentially impacting similar administrative roles. Jobs involving routine customer service or manual data entry may also decline as technology advances, emphasizing skills in digital literacy and communication. However, roles requiring complex problem-solving and interpersonal skills are less likely to disappear soon.
What cities are hiring for Service Appointment Coordinator jobs? Cities with the most Service Appointment Coordinator job openings:
What states have the most Service Appointment Coordinator jobs? States with the most job openings for Service Appointment Coordinator jobs include:
What job categories do people searching Service Appointment Coordinator jobs look for? The top searched job categories for Service Appointment Coordinator jobs are:
Service Appointment Coordinator jobs near you
Infographic showing various Service Appointment Coordinator job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, 1% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,014 per year, or $17.8 per hour.

Service Appointment Coordinator

Jim Shorkey Family Auto Group

Wexford, PA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 hours ago

Job description

Description

Wexford Kia is in search of a Service Appointment Coordinator. The Service Appointment Coordinator is responsible for performing a variety of duties as it relates to scheduling the maintenance and service of vehicles. This position interacts daily via inbound and outbound calls with customers, as well as directly interacting with Service Advisors, Service Managers, and Technicians. 


Responsibilities: 

  • Interact with clients on the phone via inbound/outbound calls in a friendly and professional manner.
  • Assist in client requests to schedule service appointments accurately and as stated by clients or service personnel, answer questions, offer value of doing business.
  • Build an amiable relationship with our clients.
  • Log client information and purify database.
  • Give other team members a helping hand with their duties, as needed.

Benefits:

  • Advanced Training Opportunities
  • Promotional Growth Within
  • Positive Work Environment
  • Medical, Dental, Vision, HSA/FSA, Life, and Disability Insurance
  • 401K plan + Match
  • Paid Vacation
  • No Weekends
  • Employee Discounts on vehicles, parts, service, and accessories.
  • Paid Company Issued Uniforms

Requirements

  •  Must be 18 years old.
  • Must have a valid driver's license with a clean MVR.
  • Must be able to pass a background check and drug test.
  • Detail oriented and excels in a fast-paced, results driven environment.
  • Professional and friendly phone skills with a passion for customer service
  • Strong computer skills
  • Ability to multi-task

Apply