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Amazon Smart Home Services Jobs (NOW HIRING)

Savant

National Account Manager - Amazon

Cleveland, OH · On-site +1

$90K - $125K/yr

We're redefining how a smart home should work by making our user experience simple, intuitive, and ... prospective service in the uniformed services or any other characteristic protected under ...

ADT Security Services

Smart Home Consultant

Flint, MI · On-site

$105K/yr

From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country. What you will do: As a Smart Home ...

ADT Security Services

Smart Home Consultant

Las Vegas, NV · On-site

$105K/yr

From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country. What you will do: As a Smart Home ...

ADT Security Services

Smart Home Consultant

Totowa, NJ

$105K/yr

From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country. What you will do: As a Smart Home ...

ADT Security Services

Smart Home Consultant

Shoreview, MN · On-site

$105K/yr

From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country. What you will do: As a Smart Home ...

ADT Security Services

Smart Home Consultant

Aurora, CO

$105K/yr

From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country. What you will do: As a Smart Home ...

ADT Security Services

Smart Home Consultant

Shelton, CT · On-site

$105K/yr

From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country. What you will do: As a Smart Home ...

ADT Security Services

Smart Home Consultant

Columbia, MD · On-site

$105K/yr

From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country. What you will do: As a Smart Home ...

Brinks Home

Smart Home Consultant

Miami, FL · On-site

$20 - $28/hr

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultantrole combines technical installation expertise with consultative sales skills. You'll be the face of Brinks ...

ADT Security Services

Smart Home Consultant

Tampa, FL · On-site

$105K/yr

From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country. What you will do: As a Smart Home ...

ADT Security Services

Smart Home Consultant

Savannah, GA · On-site

$105K/yr

From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country. What you will do: As a Smart Home ...

Brinks Home

Smart Home Consultant

Miami, FL

$20 - $28/hr

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role combines technical installation expertise with consultative sales skills. You'll be the face of Brinks ...

Brinks Home

Smart Home Consultant

Los Angeles, CA · On-site

$20 - $28/hr

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role combines technical installation expertise with consultative sales skills. You'll be the face of Brinks ...

Brinks Home

Smart Home Consultant

Miami, FL

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role combines technical installation expertise with consultative sales skills. You'll be the face of Brinks ...

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Showing results 1-20

All JobsAmazon Smart Home Services Jobs

Amazon Smart Home Services information

See salary details

$33.5K

$68.3K

$144.5K

How much do amazon smart home services jobs pay per year?

As of Jun 30, 2026, the average yearly pay for amazon smart home services in the United States is $68,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $81,500.00 per year, depending on experience, location, and employer.

How much will Amazon pay you to work from home?

Amazon Smart Home Services technicians working from home typically earn hourly wages that range from $15 to $25, depending on experience and location. Compensation may also include bonuses or incentives based on performance and customer satisfaction, and the role often requires technical skills and certification in smart home device installation and troubleshooting.

What are the key skills and qualifications needed to thrive in Amazon Smart Home Services, and why are they important?

To thrive in Amazon Smart Home Services, you need a solid understanding of smart home technology, troubleshooting skills, and often a background in IT, electronics, or customer support. Familiarity with Amazon devices (like Alexa and Ring), mobile device management apps, and possibly certifications such as CompTIA A+ or relevant vendor training are typically required. Strong communication, patience, and problem-solving abilities set top performers apart in this role. These skills ensure efficient installation, effective customer education, and high satisfaction in a rapidly evolving tech service environment.

What equipment does Amazon send you to work from home?

Amazon Smart Home Services technicians typically receive equipment such as smart devices, tools for installation and troubleshooting, and safety gear. The company may also provide a mobile device or tablet for scheduling and communication, depending on the role. Training on equipment use and safety protocols is usually part of onboarding.

What qualifications do I need for Amazon remote work?

For Amazon Smart Home Services remote roles, candidates typically need relevant technical skills, such as knowledge of smart home devices and troubleshooting, along with strong communication abilities. A high school diploma or equivalent is usually required, and prior experience in customer service or technical support can be beneficial. Certifications related to electronics or smart home technology may enhance prospects.

What is the difference between Amazon Smart Home Services vs Amazon Home Installer?

AspectAmazon Smart Home ServicesAmazon Home Installer
CredentialsCertified technicians, background checksCertified installers, background checks
Work EnvironmentOn-site customer homes, flexible schedulingOn-site customer homes, scheduled appointments
Employer & IndustryAmazon, smart home technology industryAmazon, smart home device installation
Common Search IntentSmart home setup, device installation, troubleshootingDevice installation, setup, and configuration

Amazon Smart Home Services and Amazon Home Installer both involve installing and setting up smart home devices in customer homes. However, Amazon Smart Home Services typically covers a broader range of services including troubleshooting and ongoing support, while Amazon Home Installer focuses primarily on the physical installation and setup of devices. Both roles require certified technicians and are integral to Amazon's smart home ecosystem.

Does Amazon really hire people to work from home?

Amazon Smart Home Services offers some remote work opportunities, but many roles require on-site presence for installations and customer interactions. Job seekers should review specific job descriptions to determine if remote work is available for the position they are interested in.

What are the main challenges faced by technicians in Amazon Smart Home Services, and how can they best prepare for them?

Technicians in Amazon Smart Home Services often encounter a variety of home environments and technical setups, which can make troubleshooting and installation work unpredictable. Adapting quickly to new technologies and products, managing customer expectations, and ensuring clear communication are common challenges. To prepare, technicians should stay updated on the latest smart home devices, regularly review training materials, and practice strong customer service skills to handle diverse situations. Being adaptable and proactive in problem-solving will help ensure positive customer experiences and successful service appointments.

What are Amazon Smart Home Services?

Amazon Smart Home Services are a range of professional installation and support services offered by Amazon to help customers set up, configure, and troubleshoot smart home devices. These services include setting up devices like smart speakers, smart lighting, thermostats, security cameras, and more, often through in-home visits by trained technicians. The goal is to make it easier for customers to integrate and use smart home technology without technical difficulties. Amazon Smart Home Services also offer guidance on how to use and maximize the benefits of smart devices, ensuring a seamless smart home experience.
More about Amazon Smart Home Services jobs
What job categories do people searching Amazon Smart Home Services jobs look for? The top searched job categories for Amazon Smart Home Services jobs are:
Amazon Smart Home Services jobs near you
Infographic showing various Amazon Smart Home Services job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 97% Full Time, 1% Part Time, and 1% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $68,281 per year, or $32.8 per hour.

National Account Manager - Amazon

Savant

Cleveland, OH • On-site, Remote

$90K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 26 days ago

Job description

Company Description
GE Lighting, a Savant company, has been at the forefront of every major lighting innovation, from the first light bulb to industry-first LED and smart solutions along with the world's first voice-embedded lighting product. Today it leads the North American retail lighting market as the most trusted, recommended and likely to purchase brand.
Savant Systems, Inc., is a true powerhouse delivering unmatched intelligent lighting and smart home solutions. Together, Savant and GE Lighting, a Savant company, offer a deep and diverse portfolio of bold and easy-to-use innovations across the retail and professional channels that are engineered for every home.
Savant, a recognized leader in home control and automation, is one of the fastest-growing smart home companies in the luxury and mid-markets. Its powerful Pro technology brings climate, lighting, entertainment, security and energy together in a single, award winning application interface for homeowners.
GE Lighting, a Savant company brings over 100 years of experience in lighting to its Cync brand of smart home products. We're redefining how a smart home should work by making our user experience simple, intuitive, and fun.
We're able to leverage Savant's best-in-class professional home automation platform to bring features and functionality to DIYers that raise the bar for the entire smart home ecosystem. We've expanded beyond lighting solutions, launching multiple camera, climate, and outdoor products in just the last year alone.
Job Description
Summary
As our National Account Manager for Amazon, you will own the full Amazon business across our smart-home portfolio and GE-branded lighting lines. You'll be responsible for accelerating growth, strengthening our digital shelf, and ensuring our products lead the category in visibility, conversion, and customer experience. This role blends strategic account leadership with hands-on execution in one of the most competitive retail environments.
Key Responsibilities
Account Ownership & Strategy
  • Lead the Amazon business (1P, 3P, and direct fulfillment) with full P&L responsibility.
  • Build annual and quarterly business plans aligned with GE Lighting's innovation roadmap, category trends, and Amazon's growth levers.
  • Develop strong relationships with Amazon Vendor Managers, Amazon Ads POC and agency partners.

Sales & Financial Management
  • Deliver revenue, margin, and contribution goals through disciplined pricing, promotional planning, and trade spend management.
  • Manage operational health: chargebacks, shortages, OTIF, fill rate, and inventory forecasting to ensure consistent availability.
  • Optimize COOP, MDF, and advertising investments to maximize profitability and category share.

Digital Shelf & Brand Experience
  • Ensure best-in-class product detail pages by working cross-functionally with Marketing and Creative teams.
  • Oversee catalog integrity, ASIN creation, variation structure, and suppression resolution.

Advertising & Growth Acceleration
  • Build and manage Amazon Advertising strategies (Sponsored Products, Sponsored Brands, DSP) to drive efficient growth and protect brand positioning.
  • Partner cross-functionally to align campaigns with new product launches and brand initiatives.

Analytics & Insights
  • Use Amazon Retail Analytics, Brand Analytics, and internal dashboards to identify trends, risks, and opportunities across lighting and smart-home categories.
  • Conduct weekly and monthly business reviews with internal stakeholders and Amazon teams.
  • Translate insights into actionable recommendations for assortment, pricing, supply chain, and marketing.

Cross-Functional Leadership
  • Collaborate with product, marketing, operations, and finance teams to support new product introductions, demand planning, and promotional execution.
  • Advocate for eCommerce best practices across the organization.

Qualifications
  • Bachelor's degree in Business, Marketing, or related field; MBA preferred.
  • 1+ years of Amazon account management experience
  • 3+ years of account management experience in the consumer electronics, smart-home, or CPG industries.
  • Deep understanding of Vendor Central and/or Seller Central.
  • Strong analytical skills with proficiency in Excel, Amazon data tools, and performance dashboards.
  • Proven track record of driving profitable growth in a fast-paced, highly competitive environment.
  • Excellent communication, negotiation, and relationship-building skills.
  • Ability to manage complexity, prioritize effectively, and operate with an ownership mindset.

COMPENSATION
  • The base salary range is $90,000 - $125,000 + Incentive Plan. The salary range listed is an estimate. Pay at Savant is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
  • This is a direct-hire position with full benefits including: medical insurance; dental insurance; vision plan; life insurance; pet insurance; FSA / HSA; 12 paid holidays; permissive time off policy; 401k plan with employer match; reimbursement for preapproved reasonable and necessary business expenses.

Additional Information
Savant Systems, Inc (Savant) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, national origin, ancestry, sex (including pregnancy), gender (including gender identity, gender nonconformity and status as a transgender or transsexual individual), age, sexual orientation, physical or mental disability, citizenship, genetic information, domestic violence victim status, past, current or prospective service in the uniformed services or any other characteristic protected under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Savant Systems, Inc (Savant) does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Savant and the recruitment agency or party requesting payment of a fee.
All your information will be kept confidential according to EEO guidelines.

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