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Catalog Customer Service Jobs (NOW HIRING)

Lippert

Catalog Specialist

Schofield, WI · Hybrid

... customer service, award-winning innovation, and premium products to all of our customers. Catalog ... Specialist As a key part of the Web Strategy team, the Catalog Specialist will possess in-depth ...

Lippert

Catalog Specialist

Schofield, WI · Hybrid

... customer service, award-winning innovation, and premium products to all of our customers. Catalog ... Specialist As a key part of the Web Strategy team, the Catalog Specialist will possess in-depth ...

Orgill, Inc.

Specialist Customer Service

Collierville, TN · On-site

$15 - $20/hr

Maintain expert-level knowledge of Orgill's product catalog, services, and features to provide accurate information and recommendations. * Documentation : Accurately document all customer ...

Pure Water Pools of Naples

Be Seen First

Customer Service Representative

Naples, FL · On-site

$20 - $23/hr

Maintaining our in-house pricing catalog. Qualifications & Requirements: * Provide excellent customer service and sales support in an office setting. * Strong written and verbal communication skills.

Socket.dev

Catalog Manager

Runnemede, NJ · On-site

$62 - $104/hr

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ... Manage labor allocation to maximize productivity while maintaining service level expectations.

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Catalog Customer Service information

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How much do catalog customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for catalog customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Catalog Customer Service representative?

A Catalog Customer Service representative is a professional who assists customers with inquiries and orders related to products listed in a catalog, whether online or printed. Their main responsibilities include answering product questions, processing orders, handling returns or exchanges, and resolving any issues customers may have with their purchases. They often work via phone, email, or live chat to ensure customers have a smooth and satisfactory shopping experience. Catalog Customer Service representatives need strong communication and problem-solving skills to effectively address customer needs.

What are the key skills and qualifications needed to thrive as a Catalog Customer Service representative?

To thrive as a Catalog Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, order processing systems, and catalog databases is typically required. Patience, problem-solving abilities, and a customer-focused attitude help individuals excel in this role. These skills ensure efficient order handling, accurate information delivery, and positive customer experiences, which are vital for customer satisfaction and retention.

What are some common challenges faced by Catalog Customer Service representatives, and how can they be addressed?

Catalog Customer Service representatives often encounter challenges such as handling a high volume of customer inquiries about product availability, order status, and returns. They must be adept at navigating catalog systems to quickly locate information and resolve issues efficiently. Building strong product knowledge and developing effective communication skills are key to overcoming these challenges. Regular training, teamwork, and utilizing updated knowledge bases can greatly enhance problem-solving and customer satisfaction in this role.

What is the difference between Catalog Customer Service vs Catalog Associate?

AspectCatalog Customer ServiceCatalog Associate
Primary RoleHandling customer inquiries, resolving issues, providing support related to catalog productsAssisting with catalog maintenance, product listing, and inventory updates
Required SkillsCustomer service skills, communication, problem-solvingAttention to detail, data entry, product knowledge
Work EnvironmentCustomer support centers, online platformsWarehouse, retail stores, online catalog management
Common EmployerRetailers, e-commerce companiesRetail stores, online marketplaces

While both roles involve working with product catalogs, Catalog Customer Service focuses on assisting customers with inquiries and issues, whereas Catalog Associates primarily manage product listings and catalog updates. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each position.

More about Catalog Customer Service jobs

What states have the most Catalog Customer Service jobs?

States with the most job openings for Catalog Customer Service jobs include:

What job categories do people searching Catalog Customer Service jobs look for?

The top searched job categories for Catalog Customer Service jobs are:

Catalog Customer Service jobs near you
Infographic showing various Catalog Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Auction Cataloging & Customer Service Specialist

BELOIT AUCTION SERVICE INC

Beloit, WI • On-site

$17 - $22/hr

Full-time

Life, Retirement, PTO

Posted 2 days ago

New

Job description

Benefits:
  • STD/LTD/Life Insurance
  • 401(k)
  • Bonus based on performance
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development

Job Overview

Beloit Auction & Realty, Inc.—one of the Midwest’s largest and fastest-growing auction companies—is hiring Auction Cataloging & Customer Service Specialists to join our dynamic team. This role blends hands-on auction support and customer service, making it ideal for dependable, hard-working individuals who enjoy variety in their day.
You’ll help photograph and catalog assets, assist clients, and support daily auction operations in our new 55,000 sq. ft. auction facility.
Why You’ll Love Working Here

  • Established & Expanding: 60+ years in business with a brand new facility that just opened.
  • Variety & Impact: Your work spans both warehouse and office functions, directly supporting buyers, sellers, and smooth auction operations.
  • Growth Opportunities: Gain skills in multiple areas—logistics, cataloging, customer service—with room to advance.
  • Support + Independence: We’ll give you the training, tools, and trust to succeed.
Key Responsibilities

  • Catalog auction items with professional photography and accurate descriptions
  • Provide front office support: answer bidder/consignor questions and help buyers find the items they won on auction
  • Assist with payment, pickup, and resolution of auction-related issues
  • Use warehouse and moving equipment (pallet jacks, dollies, etc.) safely and efficiently
  • Deliver excellent customer service to buyers and sellers alike
  • Support process improvements and upcoming facility transition
What We’re Looking For

  • Dependable, responsible, and professional—someone who shows up and follows through
  • Strong communication skills, both written and verbal
  • Comfort with technology (phones, tablets, computers)
  • Ability to safely lift/move household items
  • Organized, detail-oriented, and efficient with time management
  • Team-first attitude with willingness to learn multiple areas of the business
  • Must pass a pre-employment drug screening (we maintain a drug-free workplace)
Ready to Apply?

Submit your resume and a short cover letter telling us why you’re the right fit. Join Beloit Auction & Realty and help us deliver outstanding service while building toward an exciting future.