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Catalog Customer Service Jobs (NOW HIRING)

Adecco

Customer Service - Order Entry

Danbury, CT

$20 - $25/hr

The role focuses primarily on order processing and customer interaction for catalog customers ... customer service experience in a manufacturing or industrial environment preferred · Experience ...

Adecco

Customer Service - Order Entry

Danbury, CT

$20 - $25/hr

The role focuses primarily on order processing and customer interaction for catalog customers ... customer service experience in a manufacturing or industrial environment preferred · Experience ...

GFiber

Small Business Sales Coordinator

San Francisco, CA · On-site

$72K - $79K/yr

Provide exceptional customer service by proactively reaching out to schedule appointments and ... Help catalog customer feedback, product enhancements, and competitive intel. * Show due care and ...

Natoli Engineering

Catalog Manager

Saint Charles, MO

Catalog Manager Location : St. Charles, MO 63304 Ready to build something incredible with us? Let ... Work very closely with Natoli satellite offices, Sales Representatives, and Customer Service teams ...

Leidos

Senior Service Catalog Administrator

Alexandria, VA · On-site

$53.25 - $73.25/hr

Coordinate with product, engineering, data, and customer success teams to ensure service catalog content reflects current capabilities. * Support integration of service catalog data with service ...

ICM Corp

Customer Service Rep

Milwaukee, WI

$15.75 - $21.50/hr

What is ICM Corporation (www.catalog-sales.com)? UVP is a steadily growing e-commerce/catalog ... Provide feedback on the efficiency of the customer service process

Leidos

Senior Service Catalog Administrator

Alexandria, VA

$53.25 - $73.25/hr

Coordinate with product, engineering, data, and customer success teams to ensure service catalog content reflects current capabilities. * Support integration of service catalog data with service ...

GDIT

Customer Service Engineer

San Antonio, TX · On-site

By leading customer interaction, service catalog management, and ticketing operations, the CSE provides the hightouch support experience necessary for modernizing AETC's learning ecosystem. Key ...

Metro Ford OKC

Service Advisor

Oklahoma City, OK · On-site

Cataloging customers concerns and comments * Writing service orders and descriptions of problems and repairs * Translating customers' repair problems into standard repair terminology * Explaining ...

Famous Smoke Shop

Director of Marketing

Easton, PA · On-site

Based in Easton, PA, we serve customers through multiple brands and channels, including our e-commerce websites, retail store, catalog, customer service team, Cigar Advisor, Cigar Monster, Cigar ...

Metro Ford OKC

Service Advisor

Oklahoma City, OK

Cataloging customers concerns and comments * Writing service orders and descriptions of problems and repairs * Translating customers' repair problems into standard repair terminology * Explaining ...

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All JobsCatalog Customer Service Jobs

Catalog Customer Service information

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$9

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$26

How much do catalog customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for catalog customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Catalog Customer Service vs Catalog Associate?

AspectCatalog Customer ServiceCatalog Associate
Primary RoleHandling customer inquiries, resolving issues, providing support related to catalog productsAssisting with catalog maintenance, product listing, and inventory updates
Required SkillsCustomer service skills, communication, problem-solvingAttention to detail, data entry, product knowledge
Work EnvironmentCustomer support centers, online platformsWarehouse, retail stores, online catalog management
Common EmployerRetailers, e-commerce companiesRetail stores, online marketplaces

While both roles involve working with product catalogs, Catalog Customer Service focuses on assisting customers with inquiries and issues, whereas Catalog Associates primarily manage product listings and catalog updates. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each position.

What are some common challenges faced by Catalog Customer Service representatives, and how can they be addressed?

Catalog Customer Service representatives often encounter challenges such as handling a high volume of customer inquiries about product availability, order status, and returns. They must be adept at navigating catalog systems to quickly locate information and resolve issues efficiently. Building strong product knowledge and developing effective communication skills are key to overcoming these challenges. Regular training, teamwork, and utilizing updated knowledge bases can greatly enhance problem-solving and customer satisfaction in this role.

What is a Catalog Customer Service representative?

A Catalog Customer Service representative is a professional who assists customers with inquiries and orders related to products listed in a catalog, whether online or printed. Their main responsibilities include answering product questions, processing orders, handling returns or exchanges, and resolving any issues customers may have with their purchases. They often work via phone, email, or live chat to ensure customers have a smooth and satisfactory shopping experience. Catalog Customer Service representatives need strong communication and problem-solving skills to effectively address customer needs.

What are the key skills and qualifications needed to thrive as a Catalog Customer Service representative, and why are they important?

To thrive as a Catalog Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, order processing systems, and catalog databases is typically required. Patience, problem-solving abilities, and a customer-focused attitude help individuals excel in this role. These skills ensure efficient order handling, accurate information delivery, and positive customer experiences, which are vital for customer satisfaction and retention.
More about Catalog Customer Service jobs
What states have the most Catalog Customer Service jobs? States with the most job openings for Catalog Customer Service jobs include:
What job categories do people searching Catalog Customer Service jobs look for? The top searched job categories for Catalog Customer Service jobs are:
Catalog Customer Service jobs near you
Infographic showing various Catalog Customer Service job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service - Order Entry

Customer Service - Order Entry

Adecco

Danbury, CT

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Detail-oriented Order Entry / Customer Service professional to join our Danbury, CT client. This is a temp-to-hire opportunity supporting a growing operation where accuracy, teamwork, and customer satisfaction are critical.

Why work here?

· Stable, long-term opportunity with temp-to-hire potential

· Supportive team environment with hands-on training

· Opportunity to grow as senior team members approach retirement

· Danbury, CT location

Schedule and Pay

· Monday – Friday, 8:00 AM – 5:00 PM

· $20–$25 per hour, based on experience

· Overtime available as business needs require

Role Overview

This position supports order entry for a wide range of industrial products, including both catalog items and large, complex equipment orders. The role focuses primarily on order processing and customer interaction for catalog customers, while larger, multi-million-dollar projects are handled by the sales and project management teams.

Key responsibilities

· Accurately enter and process customer orders and returns using the company ERP system

· Serve as the primary point of contact for catalog-based B2B customers

· Coordinate with internal Sales, Engineering, and Operations teams to ensure order accuracy

· Review pricing, taxes, and order details to ensure complete and correct documentation

· Maintain organized records and manage multiple orders simultaneously

What we are looking for -

· Prior order entry or customer service experience in a manufacturing or industrial environment preferred

· Experience with any ERP system (Aptean Intuitive, SAP, or similar)

· Strong data entry skills with high attention to detail

· Ability to learn and retain extensive product information

· Basic proficiency with Microsoft Office (Word, Excel, Outlook)

· Comfortable performing basic calculations, including taxes

· Strong communication skills and the ability to multitask under pressure

Adecco Staffing is a global employment agency offering Temp, Temp-to-Hire and Direct Hire positions, while offering great benefits to our temporary Associates.

Check out our website at www.adeccousa.com


Pay Details: $20.00 to $25.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.