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Catalog Customer Service Jobs (NOW HIRING)

City of Homer Alaska

Part-Time Library Tech I

Homer, AK · On-site

$19.14 - $19.95/hr

Dewey Decimal classification system; use of online catalog; customer service principles and techniques; reference and reader's advisory. Must have working knowledge of Microsoft Office software ...

City of Homer Alaska

Part-Time Library Tech I

Homer, AK · On-site

$19.14 - $19.95/hr

Dewey Decimal classification system; use of online catalog; customer service principles and techniques; reference and reader's advisory. Must have working knowledge of Microsoft Office software ...

ICM Corp

Customer Service Rep

Milwaukee, WI · On-site

$15.75 - $21.50/hr

What is ICM Corporation (www.catalog-sales.com)? UVP is a steadily growing e-commerce/catalog ... Provide feedback on the efficiency of the customer service process

Peraton

ServiceNow Service Catalog Developer

$112K - $179K/yr

Remote work may be considered in special cases when approved by the customer * Minimum 6+ years of overall experience in service catalog development using ServiceNow * Current active IAT II ...

New

Leidos

Senior Service Catalog Administrator

Alexandria, VA · On-site

$53.25 - $73.25/hr

Coordinate with product, engineering, data, and customer success teams to ensure service catalog content reflects current capabilities. * Support integration of service catalog data with service ...

Leidos

Senior Service Catalog Administrator

Alexandria, VA · On-site

$53.25 - $73.25/hr

Coordinate with product, engineering, data, and customer success teams to ensure service catalog content reflects current capabilities. * Support integration of service catalog data with service ...

Leidos

Senior Service Catalog Administrator

Gaithersburg, MD · On-site

$53.75 - $74/hr

Coordinate with product, engineering, data, and customer success teams to ensure service catalog content reflects current capabilities. * Support integration of service catalog data with service ...

Orgill, Inc.

Specialist Customer Service

Collierville, TN · On-site

$15 - $20/hr

Maintain expert-level knowledge of Orgill's product catalog, services, and features to provide accurate information and recommendations. * Documentation : Accurately document all customer ...

Orgill

Specialist Customer Service

Collierville, TN · On-site

$15 - $20/hr

Maintain expert-level knowledge of Orgill's product catalog, services, and features to provide accurate information and recommendations. * Documentation: Accurately document all customer interactions ...

FortNine

Customer Service Representative

Waterford, CT · On-site

$16 - $21.75/hr

Respond promptly and professionally to all incoming customer service and sales inquiries via a variety of communication platforms. * Assist customers in navigating our online product catalog and ...

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All JobsCatalog Customer Service Jobs

Catalog Customer Service information

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$9

$18

$26

How much do catalog customer service jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for catalog customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Catalog Customer Service vs Catalog Associate?

AspectCatalog Customer ServiceCatalog Associate
Primary RoleHandling customer inquiries, resolving issues, providing support related to catalog productsAssisting with catalog maintenance, product listing, and inventory updates
Required SkillsCustomer service skills, communication, problem-solvingAttention to detail, data entry, product knowledge
Work EnvironmentCustomer support centers, online platformsWarehouse, retail stores, online catalog management
Common EmployerRetailers, e-commerce companiesRetail stores, online marketplaces

While both roles involve working with product catalogs, Catalog Customer Service focuses on assisting customers with inquiries and issues, whereas Catalog Associates primarily manage product listings and catalog updates. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each position.

What is the highest paying customer service job?

In customer service roles, executive or managerial positions such as Customer Service Director or Vice President of Customer Experience tend to have the highest salaries, often exceeding six figures. Specialized roles that require technical skills, industry expertise, or certifications can also command higher pay, especially in sectors like technology, finance, or healthcare.

Is CSR a good entry level position?

A catalog customer service (CSR) position is generally considered suitable for entry-level job seekers, as it often requires basic communication skills and familiarity with customer service tools. It provides experience in handling customer inquiries, problem-solving, and using software like CRM systems, making it a common starting point in retail or e-commerce environments.

What are some common challenges faced by Catalog Customer Service representatives, and how can they be addressed?

Catalog Customer Service representatives often encounter challenges such as handling a high volume of customer inquiries about product availability, order status, and returns. They must be adept at navigating catalog systems to quickly locate information and resolve issues efficiently. Building strong product knowledge and developing effective communication skills are key to overcoming these challenges. Regular training, teamwork, and utilizing updated knowledge bases can greatly enhance problem-solving and customer satisfaction in this role.

What job makes $10,000 a month without a degree?

A Catalog Customer Service role typically does not pay $10,000 a month without significant experience or additional income sources. High earnings in customer service are uncommon without advanced skills, management responsibilities, or supplementary income streams. Most jobs with such high monthly income usually require specialized skills, certifications, or entrepreneurial ventures.

What is a Catalog Customer Service representative?

A Catalog Customer Service representative is a professional who assists customers with inquiries and orders related to products listed in a catalog, whether online or printed. Their main responsibilities include answering product questions, processing orders, handling returns or exchanges, and resolving any issues customers may have with their purchases. They often work via phone, email, or live chat to ensure customers have a smooth and satisfactory shopping experience. Catalog Customer Service representatives need strong communication and problem-solving skills to effectively address customer needs.

What are the key skills and qualifications needed to thrive as a Catalog Customer Service representative, and why are they important?

To thrive as a Catalog Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, order processing systems, and catalog databases is typically required. Patience, problem-solving abilities, and a customer-focused attitude help individuals excel in this role. These skills ensure efficient order handling, accurate information delivery, and positive customer experiences, which are vital for customer satisfaction and retention.

How can I make 2000 a week working from home?

A Catalog Customer Service role typically offers hourly wages or salary, and earning $2000 weekly from such a position depends on factors like hours worked, pay rate, and experience. To reach this income level, you may need to work full-time hours at competitive pay rates or combine multiple remote customer service roles, often requiring strong communication skills and familiarity with customer management tools. High earnings may also involve performance bonuses or advanced positions within customer service teams.
More about Catalog Customer Service jobs
What states have the most Catalog Customer Service jobs? States with the most job openings for Catalog Customer Service jobs include:
What job categories do people searching Catalog Customer Service jobs look for? The top searched job categories for Catalog Customer Service jobs are:
Catalog Customer Service jobs near you
Auction Cataloging & Customer Service Specialist

Auction Cataloging & Customer Service Specialist

BELOIT AUCTION SERVICE INC

Beloit, WI • On-site

$16 - $19/hr

Full-time

Life, Retirement, PTO

Posted 13 days ago

Job description

Benefits:
  • STD/LTD/Life Insurance
  • 401(k)
  • Bonus based on performance
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development

Job Overview

Beloit Auction & Realty, Inc.one of the Midwests largest and fastest-growing auction companiesis hiring Auction Cataloging & Customer Service Specialists to join our dynamic team. This role blends hands-on auction support and customer service, making it ideal for dependable, hard-working individuals who enjoy variety in their day.
Youll help photograph and catalog assets, assist clients, and support daily auction operationsall while preparing for the opening of our new 55,000 sq. ft. auction facility in the next few months.
Why Youll Love Working Here

  • Established & Expanding: 55+ years in business with a major facility expansion on the way.
  • Variety & Impact: Your work spans both warehouse and office functions, directly supporting buyers, sellers, and smooth auction operations.
  • Growth Opportunities: Gain skills in multiple areaslogistics, cataloging, customer servicewith room to advance.
  • Support + Independence: Well give you the training, tools, and trust to succeed.
Key Responsibilities

  • Catalog auction items with professional photography and accurate descriptions
  • Provide front office support: answer bidder/consignor questions and help buyers find the items they won on auction
  • Assist with payment, pickup, and resolution of auction-related issues
  • Use warehouse and moving equipment (pallet jacks, dollies, etc.) safely and efficiently
  • Deliver excellent customer service to buyers and sellers alike
  • Support process improvements and upcoming facility transition
What Were Looking For

  • Dependable, responsible, and professionalsomeone who shows up and follows through
  • Strong communication skills, both written and verbal
  • Comfort with technology (phones, tablets, computers)
  • Ability to safely lift/move household items
  • Organized, detail-oriented, and efficient with time management
  • Team-first attitude with willingness to learn multiple areas of the business
  • Must pass a pre-employment drug screening (we maintain a drug-free workplace)
Ready to Apply?

Submit your resume and a short cover letter telling us why youre the right fit. Join Beloit Auction & Realty and help us deliver outstanding service while building toward an exciting future.