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Catalog Customer Service Jobs (NOW HIRING)

Cenveo

Customer Service Representative

Kent, WA

$18 - $24.50/hr

We are seeking an experienced Customer Service Account Representative with print knowledge ... Data entry and order processing functions, including materials creation and website catalog setup.

Assa Abloy Group

Customer Service

Monroe, NC · On-site

$14.75 - $20.25/hr

Customer Service Open the door to a career where every interaction makes a difference. At ASSA ... Connect - Website - DFIS Price Book/Catalog RedMap ChatBot What are we looking for: * Associate ...

Unifi Aviation, LLC

Customer Service Agent

Lihue, HI

$15.25 - $20.50/hr

General information Job Title Airport Customer Service Agent (American) - LIH PT Date Monday, April ... Utilizes computer software to track and catalog luggage. * Handles customer interaction with class ...

Genesis of Edmond

Service Advisor

Oklahoma City, OK

Cataloging customers concerns and comments * Writing service orders and descriptions of problems and repairs * Translating customers' repair problems into standard repair terminology * Explaining ...

Midas

Service Advisor/Counter Sales Person

Sacramento, CA · On-site

$18 - $23/hr

Cataloging customers concerns and comments * writing service orders and descriptions of problems and repairs * translating customers' repair problems into standard repair terminology * explaining ...

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Catalog Customer Service information

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How much do catalog customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for catalog customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Catalog Customer Service vs Catalog Associate?

AspectCatalog Customer ServiceCatalog Associate
Primary RoleHandling customer inquiries, resolving issues, providing support related to catalog productsAssisting with catalog maintenance, product listing, and inventory updates
Required SkillsCustomer service skills, communication, problem-solvingAttention to detail, data entry, product knowledge
Work EnvironmentCustomer support centers, online platformsWarehouse, retail stores, online catalog management
Common EmployerRetailers, e-commerce companiesRetail stores, online marketplaces

While both roles involve working with product catalogs, Catalog Customer Service focuses on assisting customers with inquiries and issues, whereas Catalog Associates primarily manage product listings and catalog updates. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each position.

What are some common challenges faced by Catalog Customer Service representatives, and how can they be addressed?

Catalog Customer Service representatives often encounter challenges such as handling a high volume of customer inquiries about product availability, order status, and returns. They must be adept at navigating catalog systems to quickly locate information and resolve issues efficiently. Building strong product knowledge and developing effective communication skills are key to overcoming these challenges. Regular training, teamwork, and utilizing updated knowledge bases can greatly enhance problem-solving and customer satisfaction in this role.

What is a Catalog Customer Service representative?

A Catalog Customer Service representative is a professional who assists customers with inquiries and orders related to products listed in a catalog, whether online or printed. Their main responsibilities include answering product questions, processing orders, handling returns or exchanges, and resolving any issues customers may have with their purchases. They often work via phone, email, or live chat to ensure customers have a smooth and satisfactory shopping experience. Catalog Customer Service representatives need strong communication and problem-solving skills to effectively address customer needs.

What are the key skills and qualifications needed to thrive as a Catalog Customer Service representative, and why are they important?

To thrive as a Catalog Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, order processing systems, and catalog databases is typically required. Patience, problem-solving abilities, and a customer-focused attitude help individuals excel in this role. These skills ensure efficient order handling, accurate information delivery, and positive customer experiences, which are vital for customer satisfaction and retention.
More about Catalog Customer Service jobs
What states have the most Catalog Customer Service jobs? States with the most job openings for Catalog Customer Service jobs include:
What job categories do people searching Catalog Customer Service jobs look for? The top searched job categories for Catalog Customer Service jobs are:
Catalog Customer Service jobs near you
Infographic showing various Catalog Customer Service job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Airport Customer Service Agent-Spanish Required

Unifi Aviation, LLC

Salt Lake City, UT

$15 - $20/hr

Other

Posted 4 days ago

Job description

Assists passengers with their baggage pick-up. Assists passengers to resolve issues with their delayed, lost, or damaged items. Utilizes computer software to track and catalog luggage.

Handles customer interaction with class in an efficient, effectiv Customer Service, Agent, Spanish, Service, Retail, Airline

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