ZipRecruiter

Log In

1

Catalog Customer Service Jobs (NOW HIRING)

Metro Ford OKC

Service Advisor

Oklahoma City, OK

Cataloging customers concerns and comments * Writing service orders and descriptions of problems and repairs * Translating customers' repair problems into standard repair terminology * Explaining ...

NetCost Market

CSR

Paramus, NJ · On-site

$16/hr

Customer Service Representative Company Overview: At NetCost Market, we strive to meet the highest ... provide with catalog if required. * Trains and monitors in-store employees on the appropriate ...

Cintas

Catalog Sales Manager

Elizabethtown, KY · On-site

Requisition Number: 227415 Cintas is seeking a Catalog Sales Manager to lead a team of Catalog ... and services that help keep their customers' facilities and employees clean, safe, and looking ...

Moba Americas, Inc.

CUSTOMER SERVICE SPECIALIST

Wixom, MI · On-site

$16.25 - $21.50/hr

... service team. * Work with Spare Parts Team to perform the following tasks: * Input required data ... Perform MOBA Webstore maintenance of catalog items and customer accounts. * Assists warehouse ...

ASSA ABLOY

Customer Service

Monroe, NC · On-site

$14.75 - $20.25/hr

Price Book/Catalog * RedMap * ChatBot What are we looking for * Associate's degree preferred or ... Prior experience in customer service / technical support roles. * Excellent verbal and written ...

National Dentex

Customer Service Representative

Irwin, PA

$13.75 - $18.75/hr

... Customer Service Representative opportunity at NDX Albensi Dental Laboratory in Irwin, PA . The ... Make decisions to either set up a new catalog or use an existing one * Manage and set up new ...

ASSA ABLOY

Customer Service

Monroe, NC

$15.25 - $20.50/hr

Price Book/Catalog * RedMap * ChatBot What are we looking for * Associate's degree preferred or ... Prior experience in customer service / technical support roles. * Excellent verbal and written ...

Assa Abloy

Customer Service

Monroe, NC · On-site

$15.25 - $20.50/hr

Price Book/Catalog * RedMap * ChatBot What are we looking for * Associate's degree preferred or ... Prior experience in customer service / technical support roles. * Excellent verbal and written ...

O'Reilly Auto Parts

Catalog Clerk

Springfield, MO · On-site

$15.50 - $20/hr

Fill supplier catalog orders generated by the planogram check list program so that store customers ... Central Support Services Manager. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE ...

Cintas

Catalog Sales Manager

Greenville, WI · On-site

Requisition Number: 228360 Cintas is seeking a Catalog Sales Manager to lead a team of Catalog ... and services that help keep their customers' facilities and employees clean, safe, and looking ...

Texas A&M

Customer Service Associate III

College Station, TX · On-site

$12.50 - $17.25/hr

This position requires knowledge of TVMDL's test catalog, call routing procedures, and LIMS ... Strong customer service skills and detail-oriented. * Ability to multitask and work cooperatively ...

O'Reilly Auto Parts

Catalog Clerk

Springfield, MO · On-site

$16 - $20.75/hr

Fill supplier catalog orders generated by the planogram check list program so that store customers ... Central Support Services Manager. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE ...

Tamus

Customer Service Associate III

College Station, TX · On-site

$12 - $16.50/hr

This position requires knowledge of TVMDL's test catalog, call routing procedures, and LIMS ... Strong customer service skills and detail-oriented. * Ability to multitask and work cooperatively ...

next page

Showing results 1-20

All JobsCatalog Customer Service Jobs

Catalog Customer Service information

See salary details

$9

$18

$26

How much do catalog customer service jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for catalog customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Catalog Customer Service vs Catalog Associate?

AspectCatalog Customer ServiceCatalog Associate
Primary RoleHandling customer inquiries, resolving issues, providing support related to catalog productsAssisting with catalog maintenance, product listing, and inventory updates
Required SkillsCustomer service skills, communication, problem-solvingAttention to detail, data entry, product knowledge
Work EnvironmentCustomer support centers, online platformsWarehouse, retail stores, online catalog management
Common EmployerRetailers, e-commerce companiesRetail stores, online marketplaces

While both roles involve working with product catalogs, Catalog Customer Service focuses on assisting customers with inquiries and issues, whereas Catalog Associates primarily manage product listings and catalog updates. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each position.

What is the highest paying customer service job?

In customer service roles, executive or managerial positions such as Customer Service Director or Vice President of Customer Experience tend to have the highest salaries, often exceeding six figures. Specialized roles that require technical skills, industry expertise, or certifications can also command higher pay, especially in sectors like technology, finance, or healthcare.

Is CSR a good entry level position?

A catalog customer service (CSR) position is generally considered suitable for entry-level job seekers, as it often requires basic communication skills and familiarity with customer service tools. It provides experience in handling customer inquiries, problem-solving, and using software like CRM systems, making it a common starting point in retail or e-commerce environments.

What are some common challenges faced by Catalog Customer Service representatives, and how can they be addressed?

Catalog Customer Service representatives often encounter challenges such as handling a high volume of customer inquiries about product availability, order status, and returns. They must be adept at navigating catalog systems to quickly locate information and resolve issues efficiently. Building strong product knowledge and developing effective communication skills are key to overcoming these challenges. Regular training, teamwork, and utilizing updated knowledge bases can greatly enhance problem-solving and customer satisfaction in this role.

What job makes $10,000 a month without a degree?

A Catalog Customer Service role typically does not pay $10,000 a month without significant experience or additional income sources. High earnings in customer service are uncommon without advanced skills, management responsibilities, or supplementary income streams. Most jobs with such high monthly income usually require specialized skills, certifications, or entrepreneurial ventures.

What is a Catalog Customer Service representative?

A Catalog Customer Service representative is a professional who assists customers with inquiries and orders related to products listed in a catalog, whether online or printed. Their main responsibilities include answering product questions, processing orders, handling returns or exchanges, and resolving any issues customers may have with their purchases. They often work via phone, email, or live chat to ensure customers have a smooth and satisfactory shopping experience. Catalog Customer Service representatives need strong communication and problem-solving skills to effectively address customer needs.

What are the key skills and qualifications needed to thrive as a Catalog Customer Service representative, and why are they important?

To thrive as a Catalog Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, order processing systems, and catalog databases is typically required. Patience, problem-solving abilities, and a customer-focused attitude help individuals excel in this role. These skills ensure efficient order handling, accurate information delivery, and positive customer experiences, which are vital for customer satisfaction and retention.

How can I make 2000 a week working from home?

A Catalog Customer Service role typically offers hourly wages or salary, and earning $2000 weekly from such a position depends on factors like hours worked, pay rate, and experience. To reach this income level, you may need to work full-time hours at competitive pay rates or combine multiple remote customer service roles, often requiring strong communication skills and familiarity with customer management tools. High earnings may also involve performance bonuses or advanced positions within customer service teams.
More about Catalog Customer Service jobs
What states have the most Catalog Customer Service jobs? States with the most job openings for Catalog Customer Service jobs include:
What job categories do people searching Catalog Customer Service jobs look for? The top searched job categories for Catalog Customer Service jobs are:
Catalog Customer Service jobs near you
Customer Service Representative

Customer Service Representative

City of Detroit

Detroit, MI • On-site

$13.73/hr

Other

Posted 15 days ago

City Of Detroit rating

6.6

Company rating: 6.6 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

562nd of 668 rated public administrative organizations

Job description

Description General Purpose: Under manager's supervision, performs routine library customer service functions and tasks within the Detroit Public Library (DPL) including greeting customers, assisting with routine circulation activities, entering and retrieving data from automated systems, and assisting library users. Examples of Duties PRIMARY DUTIES AND RESPONSIBILITIES: Sorting and shelving books. Receives and processes new materials such as books, DVDs, video games, audiobooks, magazines, and newspapers; repairs DVD cases; maintains damaged or missing library materials; conducts interlibrary loan searches and retrieves all loan request forms from Library departments; makes minor repairs to worn and damaged books; discards library materials and assists with preparations for book sales.

Operates office equipment including copiers, laminating machines, printers, and faxes; laminates forms and books; may assist in scheduling computer classes; and provides general information, department locations and current library events information. Provides support to the assigned Library supervisor on matters as directed. Depending on area of assignment: Greets customers, answers and routes phone calls to appropriate locations.

Assists in processing and cataloging books, magazines, newspapers, audio and video materials; and maintains computer usage tallies in the DPL computer system. May process, sort, and deliver incoming and outgoing mail and cleans and sanitizes computers. Assists with special programs; contact references and schedules to customers wanting to attend the program; compiles program packets.

Minimum Qualifications Education and Experience: Minimum age requirement of 14 years old. Minimum of six months of Clerical experience that involves customer service Preferably using automated computer tracking and software systems Required Knowledge and Skill; Interacting with a diverse background. Ability to learn library rules, policies, and procedures.

Clerical office skills and keeping accurate records. Making basic mathematical calculations quickly and accurately. Time management skills.

Ability to learn the Dewey Decimal System. Establishing and maintaining effective working relationships with Library staff and the general public. Physical Demands / Work Environment: Work is performed in a standard library environment.

Subject to sitting, standing, walking, stair climbing, bending, reaching, and lifting of objects up to 25 pounds. Must be able to push/pull library carts and lift/carry library materials. Must be able to work a flexible schedule including Saturdays and Sundays.

What City Of Detroit employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply