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Monday Friday Customer Service Phone Jobs (NOW HIRING)

ATC Income Tax

Customer Service Phone Rep

Decatur, GA · On-site

$15.50 - $21.25/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed ... If hired, position will start immediately Monday, December 15, 2025. Training will be held via Zoom ...

Etrailer

Customer Service Phone Representative

Wentzville, MO · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Phone Representative Hot Job Missouri - Wentzville, MO 63385 Overview Position Type Full Time Education Level High School Travel Percentage None Category Customer Service Description ...

etrailer

Customer Service Phone Representative

Wentzville, MO

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Phone Representative Level: Entry Job Location: Missouri - Wentzville, MO Position Type: Full Time Starting Rate: $20.00 Job Shifts/ Work Schedule: Consistent Work Schedule. Schedule ...

Stephen Joseph Companies

Customer Service

Lubbock, TX

$12.25 - $16.75/hr

Hours are Monday - Friday, 8:00am - 5:00pm with possible overnight travel once or twice a year ... Outbound and Inbound customer service phone calls * Order Tracking * Problem Resolution * Other ...

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Monday Friday Customer Service Phone information

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$12

$23

$35

How much do monday friday customer service phone jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for monday friday customer service phone in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is a Monday Friday Customer Service Phone?

A Monday to Friday Customer Service Phone job involves handling customer inquiries, complaints, or support requests over the phone during regular business days. Employees in this role typically answer calls, provide information, resolve issues, and ensure customer satisfaction. These positions usually have set weekday hours, making them appealing for those seeking a predictable work schedule. Strong communication skills, patience, and problem-solving abilities are essential for success in this role.

What skills and qualifications are needed to thrive as a Monday Friday Customer Service Phone representative?

To thrive as a Monday-Friday Customer Service Phone Representative, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer skills is often required. Patience, active listening, and a positive attitude help representatives excel in managing customer inquiries and resolving issues. These skills ensure high-quality customer interactions, efficient problem resolution, and a positive company image.

What challenges do Monday Friday Customer Service Phone representatives face and how can they be managed?

Monday-Friday Customer Service Phone representatives often handle a high volume of calls, which can sometimes lead to stressful situations, especially during peak hours. They may encounter frustrated or upset customers, and it's crucial to remain patient, empathetic, and solution-oriented. Effective time management, strong communication skills, and support from a collaborative team can help manage these challenges. Many companies also provide training and resources to help representatives handle difficult conversations and maintain a positive work environment.

What is the difference between Monday Friday Customer Service Phone vs Monday Friday Call Center Representative?

AspectMonday Friday Customer Service PhoneMonday Friday Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or call center setting, primarily phone-basedCall center environment, handling inbound/outbound calls
Industry UsageCustomer support across various industriesCustomer support, sales, or technical support roles
Search IntentJobs involving customer service via phone during Monday-FridayRoles in call centers with similar hours and responsibilities

Both roles involve providing customer support over the phone during weekday hours. The main difference is that a Monday Friday Customer Service Phone role may be more general, while a Monday Friday Call Center Representative typically works in a dedicated call center environment, handling a higher volume of calls and possibly more specialized tasks.

What cities are hiring for Monday Friday Customer Service Phone jobs?

Cities with the most Monday Friday Customer Service Phone job openings:

What are the most commonly searched types of Customer Service Phone jobs?

The most popular types of Customer Service Phone jobs are:

What states have the most Monday Friday Customer Service Phone jobs?

States with the most job openings for Monday Friday Customer Service Phone jobs include:

Monday Friday Customer Service Phone jobs near you

Customer Service Phone Rep

ATC Income Tax

Decatur, GA • On-site

$15.50 - $21.25/hr

Other

Re-posted yesterday

Job description

Job Opportunity

ATC Income Tax is now hiring… Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed). If hired, position will start immediately Monday, December 15, 2025. Training will be held via Zoom and socially distanced in-person at our Marietta & Decatur locations. Employment from January thru April. Fresh, fun tax preparation office looking for 8 inside phone representatives to work call center for busy locations! No tax experience necessary.

Positions available in Marietta and Decatur. Responsibilities include:

  • Build client rapport
  • Market tax preparation services to in-bound callers using phone script
  • Make outbound marketing calls to previous tax clients using phone script
  • Record accurate notes in online customer relationship management database
  • Prepare tax return estimates for in-bound callers (no experience needed, will train)
  • Resolve basic customer concerns via telephone in a timely and professional manner
  • Provide excellent customer service over the telephone
  • Support Tax Preparer staff
  • Ensure adherence to company policies and procedures
  • Overall office efficiency

Requirements:

  • Ability to follow phone script
  • Ability to perform in a fast-paced environment
  • Previous customer service experience is a must
  • Detailed oriented
  • Well organized
  • Self motivated
  • Reliable and punctual
  • Good computer skills
  • Outstanding phone etiquette
  • Proper grammar usage in oral and written correspondence
  • Ability to multi-task
  • Ability to problem solve
  • Ability to work days, evenings and weekends
  • Store hours are 9am – 8pm Monday thru Saturday, possible Sundays; shift starts at 9am
  • You will work approximately 30 – 40 hours per week
  • Compensation - Hourly, plus weekly bonuses
  • There will be a short phone interview followed by an in-person interview
  • There will be a background check for all new hires

Thank You ATC Income Tax

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