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Monday Friday Customer Service Phone Jobs (NOW HIRING)

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Customer Service Phone Rep

Marietta, GA · On-site

$15 - $20.50/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed ... If hired, position will start immediately Monday, December 15, 2025 Training will be held via Zoom ...

Stephen Joseph Companies

Customer Service

Lubbock, TX · On-site

$12.25 - $16.75/hr

Hours are Monday - Friday, 8:00am - 5:00pm with possible overnight travel once or twice a year ... Outbound and Inbound customer service phone calls * Order Tracking * Problem Resolution * Other ...

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Monday Friday Customer Service Phone information

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$12

$23

$35

How much do monday friday customer service phone jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for monday friday customer service phone in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is a Monday Friday Customer Service Phone?

A Monday to Friday Customer Service Phone job involves handling customer inquiries, complaints, or support requests over the phone during regular business days. Employees in this role typically answer calls, provide information, resolve issues, and ensure customer satisfaction. These positions usually have set weekday hours, making them appealing for those seeking a predictable work schedule. Strong communication skills, patience, and problem-solving abilities are essential for success in this role.

What skills and qualifications are needed to thrive as a Monday Friday Customer Service Phone representative?

To thrive as a Monday-Friday Customer Service Phone Representative, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer skills is often required. Patience, active listening, and a positive attitude help representatives excel in managing customer inquiries and resolving issues. These skills ensure high-quality customer interactions, efficient problem resolution, and a positive company image.

What challenges do Monday Friday Customer Service Phone representatives face and how can they be managed?

Monday-Friday Customer Service Phone representatives often handle a high volume of calls, which can sometimes lead to stressful situations, especially during peak hours. They may encounter frustrated or upset customers, and it's crucial to remain patient, empathetic, and solution-oriented. Effective time management, strong communication skills, and support from a collaborative team can help manage these challenges. Many companies also provide training and resources to help representatives handle difficult conversations and maintain a positive work environment.

What is the difference between Monday Friday Customer Service Phone vs Monday Friday Call Center Representative?

AspectMonday Friday Customer Service PhoneMonday Friday Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or call center setting, primarily phone-basedCall center environment, handling inbound/outbound calls
Industry UsageCustomer support across various industriesCustomer support, sales, or technical support roles
Search IntentJobs involving customer service via phone during Monday-FridayRoles in call centers with similar hours and responsibilities

Both roles involve providing customer support over the phone during weekday hours. The main difference is that a Monday Friday Customer Service Phone role may be more general, while a Monday Friday Call Center Representative typically works in a dedicated call center environment, handling a higher volume of calls and possibly more specialized tasks.

What cities are hiring for Monday Friday Customer Service Phone jobs?

Cities with the most Monday Friday Customer Service Phone job openings:

What are the most commonly searched types of Customer Service Phone jobs?

The most popular types of Customer Service Phone jobs are:

What states have the most Monday Friday Customer Service Phone jobs?

States with the most job openings for Monday Friday Customer Service Phone jobs include:

Monday Friday Customer Service Phone jobs near you

Customer Service Phone Representative

RC Willey Home Furnishings

Meridian, ID • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

Customer Service Phone Representative
RC Willey is seeking a friendly and professional Customer Service Phone Representative to assist customers over the phone. In this fast-paced role, you’ll handle inquiries, process orders, and provide solutions while ensuring a positive customer experience. We’re looking for detail-oriented individuals with strong communication skills who are committed to delivering excellent service and upholding RC Willey’s high standards.
Full-Time: Monday - Saturday with a day off during the week.
Open shift: 9:30am - 6pm
Closing shift: 11:30am - 8pm
Saturday's alternate shifts.

Ready to Join the Team?
RC Willey offers comprehensive, and exceptional benefits designed to keep you and your family healthy, including:
  • Paid Time Off, start accruing from day one
  • Medical, dental and vision insurance
  • 7 paid holidays – plus, we’re closed every Sunday
  • Generous employee discounts on merchandise
  • Paid parental leave to support your growing family
  • Associate referral program
  • Life insurance
  • 401(k) with company match to build your financial future
  • Wellness incentives
  • Annual profit-sharing incentive
  • Career growth opportunities
  • Tuition Reimbursement for continued learning
  • A fun and supportive work environment – be part of a team that values collaboration, recognition, and a great workplace culture
  • And more!
 
Key Responsibilities
  • Receive and respond to customer calls regarding questions, concerns, delivery, sales and service issues
  • Provide phone assistance to delivery, customer service, and store departments
  • Follow-up with customer issues and service requests in a timely and professional manner
  • All other duties as assigned

Skills and Qualifications
  • Excellent customer service and problem-solving skills
  • Must have the ability to handle difficult situations with customers
  • Basic computer and typing skills needed
  • Must be able to multi-task, pay attention to details and follow through with assigned tasks
  • Must be dependable and self-motivated

To help keep our associates and customers safe, we perform a criminal background check and a pre-employment drug screen.

Apply