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Monday Friday Customer Service Phone Jobs (NOW HIRING)

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Monday Friday Customer Service Phone information

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$12

$23

$35

How much do monday friday customer service phone jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for monday friday customer service phone in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is a Monday Friday Customer Service Phone?

A Monday to Friday Customer Service Phone job involves handling customer inquiries, complaints, or support requests over the phone during regular business days. Employees in this role typically answer calls, provide information, resolve issues, and ensure customer satisfaction. These positions usually have set weekday hours, making them appealing for those seeking a predictable work schedule. Strong communication skills, patience, and problem-solving abilities are essential for success in this role.

What skills and qualifications are needed to thrive as a Monday Friday Customer Service Phone representative?

To thrive as a Monday-Friday Customer Service Phone Representative, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer skills is often required. Patience, active listening, and a positive attitude help representatives excel in managing customer inquiries and resolving issues. These skills ensure high-quality customer interactions, efficient problem resolution, and a positive company image.

What challenges do Monday Friday Customer Service Phone representatives face and how can they be managed?

Monday-Friday Customer Service Phone representatives often handle a high volume of calls, which can sometimes lead to stressful situations, especially during peak hours. They may encounter frustrated or upset customers, and it's crucial to remain patient, empathetic, and solution-oriented. Effective time management, strong communication skills, and support from a collaborative team can help manage these challenges. Many companies also provide training and resources to help representatives handle difficult conversations and maintain a positive work environment.

What is the difference between Monday Friday Customer Service Phone vs Monday Friday Call Center Representative?

AspectMonday Friday Customer Service PhoneMonday Friday Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or call center setting, primarily phone-basedCall center environment, handling inbound/outbound calls
Industry UsageCustomer support across various industriesCustomer support, sales, or technical support roles
Search IntentJobs involving customer service via phone during Monday-FridayRoles in call centers with similar hours and responsibilities

Both roles involve providing customer support over the phone during weekday hours. The main difference is that a Monday Friday Customer Service Phone role may be more general, while a Monday Friday Call Center Representative typically works in a dedicated call center environment, handling a higher volume of calls and possibly more specialized tasks.

What cities are hiring for Monday Friday Customer Service Phone jobs?

Cities with the most Monday Friday Customer Service Phone job openings:

What are the most commonly searched types of Customer Service Phone jobs?

The most popular types of Customer Service Phone jobs are:

What states have the most Monday Friday Customer Service Phone jobs?

States with the most job openings for Monday Friday Customer Service Phone jobs include:

Monday Friday Customer Service Phone jobs near you

Customer Care Specialist - Remote $18/Hr + Equipment

MSCCN

Hampton, VA • On-site, Remote

$18/hr

Part-time

PTO

Posted 2 days ago

New

Job description


ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This is a remote role, but the following locations are excluded:
Edgewater, CO and Denver, CO California District of Columbia Flagstaff, AZ Illinois Iowa Montana Seattle, WA Rhode Island OCONUS
***This role is listed by the employer as being part time.***
Remote Team Members (RTMs) will process routine and complex inquiries to provide high-quality service to internal and external customers. Customer Care Specialists will provide quality service and support while fielding insurance-related questions via inbound phone calls. This opportunity is 100% remote, and equipment is provided. Employment is contingent upon successful completion of a background check.
Handles inquiries involving group life, disability, and absence, including claims, medical underwriting, and continuation of coverage
Handles first notices of loss for group life, disability, and absence claims via telephone and non-phone channels of work
Interacts with internal/external business partners, including insureds and claimants
Meets established departmental quality, service, phone metric, and productivity objectives
Prepares documents, communications, and other materials using established formats and standard software
Resolves standard and complex inquiries and problems, escalating as needed
Follows procedures to ensure adherence to the company's risk and compliance policies
Provides feedback and recommendations to the team to improve the quality of customer care
Performing other duties as assigned
#LI-Remote
Additional Qualifications/Responsibilities
Must Haves:
Proficiency with Windows-based software applications and MS Office Suite products, including Excel, PowerPoint, and Word.
6 or more months of contact center or customer service experience, or an equivalent combination of education and experience
Detail-oriented with the ability to mentally and tactually handle or resolve issues
High-volume data entry skills
The ability to operate and navigate multiple operating systems while speaking, actively listening, and processing what is being discussed is a plus
Training:
6 weeks
Monday - Friday, 9:00 am - 5:00 pm EST
Training is 100% mandatory, and no time off will be approved.
Post-Training:
Monday - Friday 11am - 7:30pm EST
Monday - Friday 10am - 6:30 pm EST
Monday - Friday 4:00 pm - 8:00 pm EST
Pay:
$18/hour
What's in it for you?
Equipment Provided
100% remote!
Employee Assistance Program
PerkSpot
Paid Time Off
Long-Term Disability

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