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Customer Service Phone Jobs in California (NOW HIRING)

Answer customer service phone calls * Mix and match paint * Cut keys, rope, wire, wood, etc Physical Requirements * Standing for long periods * Must regularly lift and/or move up to 10 pounds and ...

Customer Service I

Livermore, CA ยท On-site

$17.75 - $24.25/hr

Previous customer service experience (phone-based customer support preferred). * Strong verbal communication and phone etiquette skills. * Ability to multitask in a fast-paced environment. * Quick ...

Customer Service I

Livermore, CA ยท On-site

$20 - $23/hr

Previous customer service experience (phone-based customer support preferred). * Strong verbal communication and phone etiquette skills. * Ability to multitask in a fast-paced environment. * Quick ...

Customer Service

Livermore, CA ยท On-site

$22 - $23/hr

Customer Service Contract: Livermore, California, US Salary Range: 21.00 - 22.00 | Per Hour Job ... Handle high-volume inbound/outbound phone interactions. * Maintain accurate records and ...

Often, customer service associates help customers over the phone or via email, but may also have to help customers in person. A customer service associate must possess a service-oriented attitude, as ...

Customer Service

Palm Desert, CA ยท On-site

$20/hr

Often, customer service associates help customers over the phone or via email, but may also have to help customers in person. A customer service associate must possess a service-oriented attitude, as ...

Customer Service

Palm Desert, CA ยท On-site

$20/hr

Often, customer service associates help customers over the phone or via email, but may also have to help customers in person. A customer service associate must possess a service-oriented attitude, as ...

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Customer Service Phone information

See California salary details

$12

$22

$34

How much do customer service phone jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer service phone in California is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.14 per hour, depending on experience, location, and employer.

What is a customer service phone?

A Customer Service Phone job involves assisting customers over the phone by answering inquiries, resolving issues, and providing product or service information. Representatives must have strong communication skills, patience, and problem-solving abilities. They may also handle complaints, process orders, and escalate complex issues when necessary. Excellent customer service helps build trust and ensures customer satisfaction.

What does a typical day look like for a customer service phone representative?

A typical day for a Customer Service Phone representative involves answering incoming calls, addressing customer questions or complaints, and documenting each interaction using specialized software. You may also handle order processing, provide product information, and escalate more complex issues to supervisors or other departments as needed. The work environment is usually fast-paced, team-oriented, and relies heavily on communication and collaboration. You will often collaborate with colleagues and managers to resolve challenging situations, and you'll have clear performance metrics such as call resolution rates and customer satisfaction scores. This role offers valuable experience in customer relations and can lead to advancement opportunities within customer service or related fields.

What are the key skills and qualifications needed to thrive in the customer service phone position, and why are they important?

To excel as a Customer Service Phone representative, you need excellent verbal communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is commonly required. Outstanding active listening, patience, and conflict resolution skills help top performers build rapport and effectively resolve customer concerns. These skills are crucial for delivering a positive customer experience, maintaining company reputation, and ensuring efficient issue resolution.

How can I become a customer service phone agent?

To become a customer service phone agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service, familiarity with phone systems, and basic computer skills are often required; some employers may also prefer certification in customer service or related fields.

What are the most commonly searched types of Customer Service Phone jobs in California?

The most popular types of Customer Service Phone jobs in California are:

What cities in California are hiring for Customer Service Phone jobs?

Cities in California with the most Customer Service Phone job openings:

Infographic showing various Customer Service Phone job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,366 per year, or $22.8 per hour.

Remote Membership Customer Service Phone Representative

Colma, CA โ€ข On-site

$17 - $22/hr

Other

Posted 19 days ago


Job description

About the Role SweatHouz (Infrared Sauna + Cold Plunge Studio) is looking for a friendly, reliable phone representative to support our San Mateo and Daly City locations. You'll be the first voice new and existing members hear โ€” helping with membership questions, booking sessions, and following up on leads โ€” all from home.

What You'll Do

Answer inbound calls: membership questions, pricing, hours, session booking.

Make outbound calls: follow up on leads, confirm bookings, check in on renewals.

Manage SMS/text inquiries with the same level of care as phone calls.

Log every call and update our CRM / booking system accurately.

Escalate anything you can't resolve to the studio manager.

Schedule

25โ€“30 hours/week, flexible โ€” mix of weekday and some weekend/evening coverage.

Specific shifts finalized with the studio managers.

What We're Looking For

Excellent phone manner โ€” warm, clear, patient.

Comfortable with basic CRM/scheduling software (we'll train you on ours).

Reliable high-speed internet and a quiet home workspace.

Prior customer service, sales, or front-desk experience a plus (fitness/wellness a bonus, not required).

Self-starter who can work independently with light supervision.

Pay & Logistics

$17โ€“$22/hour depending on experience.

Remote โ€” provide your own computer/headset.

Paid training on our systems and scripts.

This is a remote position.