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Customer Service Phone Jobs in Arizona (NOW HIRING)

Billing Customer Service Representative

Phoenix, AZ · On-site

$17 - $21.75/hr

Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc. * Provide excellent customer service and quality technical content via incoming telephone ...

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Job Title Customer Service Representative Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues, or ...

Billing Customer Service Representative

Phoenix, AZ · On-site

$16 - $20.75/hr

Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc. * Provide excellent customer service and quality technical content via incoming telephone ...

Billing Customer Service Representative

Phoenix, AZ · On-site

$16 - $20.75/hr

Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc. * Provide excellent customer service and quality technical content via incoming telephone ...

SERVICE CASHIER

Gilbert, AZ

$11.50 - $15/hr

Process customer payments Balance cash drawer daily Schedule Service appointments for Service Department Answer the Service phone line in a professional manner, transfer calls to appropriate Service ...

SERVICE CASHIER

Gilbert, AZ · On-site

$11.50 - $15/hr

Process customer payments * Balance cash drawer daily * Schedule Service appointments for Service Department * Answer the Service phone line in a professional manner, transfer calls to appropriate ...

... phone calls from customers asking for ETAs and order questions · Working with the warehouse and customer service to provide customers with etas · Completing reports as needed by management team · ...

Daily inbound phone calls from customer with customer service and technical questions * Following established trouble shooting guides with customers * Completing reports as needed by management team

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Customer Service Phone information

See Arizona salary details

$11

$21

$32

How much do customer service phone jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service phone in Arizona is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.75 per hour, depending on experience, location, and employer.

What is a customer service phone?

A Customer Service Phone job involves assisting customers over the phone by answering inquiries, resolving issues, and providing product or service information. Representatives must have strong communication skills, patience, and problem-solving abilities. They may also handle complaints, process orders, and escalate complex issues when necessary. Excellent customer service helps build trust and ensures customer satisfaction.

What does a typical day look like for a customer service phone representative?

A typical day for a Customer Service Phone representative involves answering incoming calls, addressing customer questions or complaints, and documenting each interaction using specialized software. You may also handle order processing, provide product information, and escalate more complex issues to supervisors or other departments as needed. The work environment is usually fast-paced, team-oriented, and relies heavily on communication and collaboration. You will often collaborate with colleagues and managers to resolve challenging situations, and you'll have clear performance metrics such as call resolution rates and customer satisfaction scores. This role offers valuable experience in customer relations and can lead to advancement opportunities within customer service or related fields.

What are the key skills and qualifications needed to thrive in the customer service phone position, and why are they important?

To excel as a Customer Service Phone representative, you need excellent verbal communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is commonly required. Outstanding active listening, patience, and conflict resolution skills help top performers build rapport and effectively resolve customer concerns. These skills are crucial for delivering a positive customer experience, maintaining company reputation, and ensuring efficient issue resolution.

What are the most commonly searched types of Customer Service Phone jobs in Arizona? The most popular types of Customer Service Phone jobs in Arizona are:
What cities in Arizona are hiring for Customer Service Phone jobs? Cities in Arizona with the most Customer Service Phone job openings:
Infographic showing various Customer Service Phone job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,725 per year, or $21.5 per hour.

HYBRID Customer Service Representative

The Advertising Checking Bureau, Inc.

Tempe, AZ • On-site

$17 - $18/hr

Full-time

Dental, Vision, Retirement

Re-posted 22 days ago


Job description

Customer Service Representative Job Posting Join a Company Built on Over a Century of SuccessSince 1917, we've been at the forefront of innovation, growing into a trusted leader in channel marketing. For more than a century, top brands across every industry have relied on us to deliver results, build strong partnerships, and drive meaningful growth.If you're looking to make an impact, work with industry-leading brands, and be part of a company with both history and momentum, we'd love to meet you.Position SummaryJoin our dynamic team where customer experience is at the heart of everything we do. As a Customer Service Representative, you will play a key role in delivering exceptional service to our clients and customers through phone and email communication. You'll also be responsible for reviewing and processing claims, ensuring accuracy and compliance with client program requirements and company policies.What You'll DoDeliver outstanding customer service by responding to client inquiries with accuracy, efficiency, and professionalismResearch and resolve customer issues to ensure a positive client experienceReview and audit advertising and incentive claims for accuracy and complianceHandle 25-50 customer service phone calls per day while maintaining high standardsIdentify opportunities to improve processes, efficiency, and overall customer service deliveryWhat We're Looking ForHigh School Diploma or equivalentBasic PC proficiency, including Microsoft Office (Outlook, Word, Excel)At least 1 year of customer service work experience preferredPrevious experience in customer service or a clerical/production environment is a plusStrong organizational skills with the ability to manage multiple prioritiesExcellent time management and attention to detailWhy Join Us?Hybrid Work Schedule (Combination of In-Office and Remote Work)Contribute to a team that values quality, collaboration, and continuous improvementOpportunity to grow within a trusted leader in channel marketingMedical, dental, vision, 401K, pet insurance, legal and identity theft monitoring benefits available