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Customer Service Phone Jobs in Michigan (NOW HIRING)

Customer Service

Ann Arbor, MI ยท On-site

$17/hr

This role requires excellent phone and customer service skills, and a commitment to providing exceptional support. KEY RESPONSIBILITIES: * Handle customer inquiries and complaints with ...

Customer Service

Grand Rapids, MI

$15.25 - $21/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be ...

Customer Support Technician

Plainwell, MI ยท On-site

$15 - $20.25/hr

Answering customer service phone calls and e-mails. * Testing and refurbishing used and customer owned equipment at the company's facility in Plainwell. * 25% (approximately) - support of new capital ...

Customer Support Technician

Plainwell, MI ยท On-site

$15 - $20.25/hr

Answering customer service phone calls and e-mails. * Testing and refurbishing used and customer owned equipment at the company's facility in Plainwell. * 25% (approximately) - support of new capital ...

Customer Support Technician

Plainwell, MI ยท On-site

$15 - $20.25/hr

Answering customer service phone calls and e-mails. * Testing and refurbishing used and customer owned equipment at the company's facility in Plainwell. * 25% (approximately) - support of new capital ...

Front Desk Medical Office

Dearborn, MI ยท On-site

$15 - $17.75/hr

Responsibilities: * Front desk duties, scheduling patients, collecting copays, customer service/phone skills * Insurance authorizations and referrals * Handling clinic phones efficiently and ...

Front Desk Medical Office

Dearborn, MI ยท On-site

$15 - $17.75/hr

Responsibilities: * Front desk duties, scheduling patients, collecting copays, customer service/phone skills * Insurance authorizations and referrals * Handling clinic phones efficiently and ...

Customer Service Representative (Hybrid)

Wixom, MI ยท On-site

$15.25 - $20.75/hr

Answers service phone calls to our dedicated scheduling line and books appointments * Responds professionally and politely to customer inquiries and if necessary transfers them to the appropriate ...

New

Customer Service Associate

Westland, MI ยท On-site

$13.25 - $18.25/hr

Answer incoming phone leads for new and used car department What We're Looking For * A positive ... in customer service or automotive service processes is a plus--but not required. We're happy to ...

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Customer Service Phone information

See Michigan salary details

$10

$20

$30

How much do customer service phone jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer service phone in Michigan is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $22.21 per hour, depending on experience, location, and employer.

What is a customer service phone?

A Customer Service Phone job involves assisting customers over the phone by answering inquiries, resolving issues, and providing product or service information. Representatives must have strong communication skills, patience, and problem-solving abilities. They may also handle complaints, process orders, and escalate complex issues when necessary. Excellent customer service helps build trust and ensures customer satisfaction.

What does a typical day look like for a customer service phone representative?

A typical day for a Customer Service Phone representative involves answering incoming calls, addressing customer questions or complaints, and documenting each interaction using specialized software. You may also handle order processing, provide product information, and escalate more complex issues to supervisors or other departments as needed. The work environment is usually fast-paced, team-oriented, and relies heavily on communication and collaboration. You will often collaborate with colleagues and managers to resolve challenging situations, and you'll have clear performance metrics such as call resolution rates and customer satisfaction scores. This role offers valuable experience in customer relations and can lead to advancement opportunities within customer service or related fields.

What are the key skills and qualifications needed to thrive in the customer service phone position, and why are they important?

To excel as a Customer Service Phone representative, you need excellent verbal communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is commonly required. Outstanding active listening, patience, and conflict resolution skills help top performers build rapport and effectively resolve customer concerns. These skills are crucial for delivering a positive customer experience, maintaining company reputation, and ensuring efficient issue resolution.

What are the most commonly searched types of Customer Service Phone jobs in Michigan? The most popular types of Customer Service Phone jobs in Michigan are:
What cities in Michigan are hiring for Customer Service Phone jobs? Cities in Michigan with the most Customer Service Phone job openings:
Infographic showing various Customer Service Phone job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,832 per year, or $20.1 per hour.

Entry Level Customer Support Representative

Customer Service

Livonia, MI โ€ข On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Duties:

  • Entering data
  • Splitting and labeling loan packages
  • Ordering verifications of income
  • Verifying Social Security Numbers
  • Indexing of loan conditions
  • Ordering and uploading documents
  • Loan verification
  • Submitting summary report reviews
  • Reviewing state and federal compliance
  • Handling inbound and outbound calls

Qualifications:

  • High school diploma or equivalent
  • No Mortgage experience necessary
  • Comfortable with technology (experience using dual monitors)
  • Process oriented
  • Comfortable talking with clients over the phone
  • Ability to multitask and adapt to change
  • Positive attitude and willingness to learn
  • Strong attention to detail
  • Experience in a professional or office setting

We offer competitive compensation and benefits packages, including medical/dental/vision insurance, paid time off, and opportunities for career growth. If you are a motivated individual with a passion for client services, we encourage you to apply.

Please note that this is an entry-level position, so no prior experience is required. However, strong problem-solving skills, excellent communication abilities, and a willingness to learn are essential for success in this role.