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Customer Service Manufacturing Jobs in Michigan (NOW HIRING)

AmeriPride Services

Route Sales Support Driver

Wixom, MI · On-site

$40K - $55K/yr

Aramark Uniform Services (AUS) provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and ...

E&E Manufacturing

CUSTOMER SERVICE REP

Plymouth, MI · On-site

$15.25 - $20.75/hr

Customer Service Representative Role Description: The Customer Service Representative is ... Experience in an automotive manufacturing setting is preferred. \ Certifications: * American ...

Sonsio

Customer Service Specialist

Detroit, MI · On-site

$17 - $19/hr

Tire Manufacturer rejection reconciliation * Basic program questions (requests for bulletins, etc.) * GM Invoice number requests * Part number and pricing requests * OE fitment questions (requires ...

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How much do customer service manufacturing jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for customer service manufacturing in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is a Customer Service Manufacturing job?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What are the key skills and qualifications needed to thrive in the Customer Service Manufacturing position, and why are they important?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What is the highest paying customer service job?

In customer service manufacturing roles, supervisory or managerial positions such as Customer Service Manager or Customer Service Director tend to have the highest salaries, often exceeding $70,000 annually. These roles typically require leadership skills, industry experience, and sometimes specialized certifications, and they involve overseeing teams and improving customer satisfaction strategies.

What jobs pay 4000 a week without a degree?

In manufacturing customer service roles, earning $4,000 a week is uncommon without specialized skills or experience. High-paying positions may be available in management, technical support, or supervisory roles that require industry knowledge, certifications, or extensive experience rather than formal degrees. Typically, such earnings are associated with roles that involve overtime, bonuses, or commission structures.

What is customer service in manufacturing?

Customer service in manufacturing involves supporting clients by addressing product inquiries, resolving issues, and ensuring satisfaction throughout the sales and post-sales process. Customer service representatives in this field often communicate with clients via phone, email, or in person and may use tools like CRM software to track interactions and improve service quality.

How can I make 2000 a week working from home?

Customer Service Manufacturing roles can pay varying wages, but earning $2000 a week typically requires full-time work, often 40 or more hours, with some positions offering overtime or bonuses. Developing strong communication skills, familiarity with CRM tools, and experience in manufacturing support can help increase earning potential, especially in remote or call center environments.

What are some typical challenges faced in a Customer Service Manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

What are the most commonly searched types of Customer Service Manufacturing jobs in Michigan? The most popular types of Customer Service Manufacturing jobs in Michigan are:
What are popular job titles related to Customer Service Manufacturing jobs in Michigan? For Customer Service Manufacturing jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Customer Service Manufacturing jobs in Michigan look for? The top searched job categories for Customer Service Manufacturing jobs in Michigan are:
Customer Service Manufacturing jobs near you
Infographic showing various Customer Service Manufacturing job openings in Michigan as of June 2026, with employment types broken down into 96% Full Time, 1% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.
Customer service : Manufacturing

Customer service : Manufacturing

Genesee Polymers Corporation

Burton, MI • On-site

$13.50 - $18.25/hr

Other

Posted 7 days ago

Job description


About the Company

Genesee Polymers Corporation has management's commitment to be a world-class organization and a culture of excellence with the company’s focus on best practices and has created an environment for continuous improvement. Our quality system utilizes ISO 9001:2015 as its quality platform. We are a Chemical Batch manufacturer with over 45years in business.



About the Rol


e

The Customer Service role involves providing customer service and resolving issues by offering solutions, explanations, and options. They will perform daily activities in the ERP and manage incoming orders from start to finish in a timely manne


r.

Responsibilit


  • ies
  • Processes both Domestic and Non-Domestic Orders using the current ERP System and Export System Softwa
  • res.Processes both Hazardous and Non-Hazardous orders. (DOT and IATA Training and Certifications are requir
  • ed.)Maintains GPC’s quality goals and objects related to Customer Serv
  • ice.Provides customers' information about products or services, takes or enters orders, cancels accounts, or obtains details of complai
  • nts.Ensures full customer satisfaction and maintains a friendly, helpful demea
  • nor.Identifies and prioritizes problems and issues related to service a
  • rea.Maintains close contact with customer to give updates on progress toward resolution of issue or service requ
  • est.Ensures that appropriate changes were made to resolve customers' probl
  • ems.Refers unresolved customer issues to designated departments for further investigat
  • ion.Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperw
  • ork.Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions ta
  • ken.Maintain Customer f
  • ilesSchedule Freight for or
  • dersThe company reserves the right to add or change duties at any t


ime.

Qualifica


  • tions
  • Education: associate degree or equi
  • valentExperience in manufacturing office envir
  • onmentExperience: 4 years of related expe


rience

Required


  • Skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure
  • manuals.Ability to write routine reports and corresp
  • ondence.Ability to speak effectively to customers, supervisors, and employees of the organ
  • ization.Excellent verbal and written commun
  • ication.Highest level of Professi
  • onalism.Scheduling
  • freightService orie
  • ntation.Critical t
  • hinking.Active li
  • stening.Planning and Organ
  • ization.Attention to
  • Detail.Ini
  • tiative.Time Man
  • agement.Analysis and Ass
  • essment.Experience and proficiency with computers and software including but not limited to: Word, Adobe Acrobat, Excel Spreadsheets, Outlook Email/Calendar, ERP experience preferred, CRM experience pr
  • eferred.Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and d
  • ecimals.Ability to compute rate, ratio, and percent and to draw and interpret bar


graphs.

Preferr

  • ed SkillsExperience in a customer serv
  • ice role.Familiarity with ERP
  • systems.CRM e


xperience

Equal Opportunity

StatementGPC is an equal opportunity employer and is committed to diversity and inclusivity in the


workplace.

Apply