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Conduent Customer Service Advisor Jobs in Georgia

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in ...

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

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Conduent Customer Service Advisor information

What is a Conduent Customer Service Advisor?

Conduent Customer Service Advisors are professionals who assist customers by answering questions, resolving issues, and providing information about products or services on behalf of Conduent’s clients. They typically handle inbound and outbound calls, emails, or chat interactions. These advisors play a key role in ensuring customer satisfaction by addressing concerns promptly and efficiently. The role often requires strong communication skills, problem-solving abilities, and a customer-focused attitude. Advisors may also help with account management, billing inquiries, and technical support depending on the client’s needs.

What does a Conduent Customer Service Advisor do?

As a Conduent Customer Service Advisor, your day typically involves handling inbound and outbound customer inquiries via phone, email, or chat, providing solutions and support for a variety of products or services. You’ll be expected to follow set scripts, adhere to company policies, and document interactions accurately in the system. Performance is commonly measured by key metrics such as call resolution time, customer satisfaction scores, and adherence to schedule. Advisors often work in a team environment with regular feedback from supervisors, and there are opportunities for advancement based on performance and demonstrated skills.

What are the key skills and qualifications needed to thrive as a Conduent Customer Service Advisor?

To thrive as a Conduent Customer Service Advisor, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and proficiency in basic computer applications are commonly required. Patience, active listening, and a customer-centric attitude help individuals excel in delivering positive service experiences. These skills are crucial for efficiently resolving customer inquiries and ensuring client satisfaction in a fast-paced environment.

What is the difference between Conduent Customer Service Advisor vs Conduent Customer Service Representative?

AspectConduent Customer Service AdvisorConduent Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote or on-site customer supportCall centers, remote or on-site customer support
Employer & IndustryConduent, in various sectors like healthcare, government, and techConduent, in similar sectors

Both roles involve assisting customers via phone or online, requiring similar credentials and work environments. The main difference is that Customer Service Advisors may handle more complex inquiries or provide specialized support, while Customer Service Representatives typically manage general customer questions. Understanding these distinctions can help job seekers identify the right position within Conduent's customer support team.

What are popular job titles related to Conduent Customer Service Advisor jobs in Georgia?

For Conduent Customer Service Advisor jobs in Georgia, the most frequently searched job titles are:

Infographic showing various Conduent Customer Service Advisor job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Advisor

PTAC Operating Centers, LLC

Augusta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago


Job description

Customer Service Advisor
Join the Precision Tune Auto Care Team!
Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.
At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care-from oil changes and diagnostics to engine repairs and scheduled maintenance-and we're passionate about keeping drivers safe on the road. If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team.
Customer Service Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!
What We Offer:
  • Competitive pay
  • Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
  • Retirement plan enrollment available
  • Paid Time Off (PTO) to relax and recharge
  • Closed evenings and Sundays - enjoy a better work-life balance
  • 7 paid holidays off

What You'll Do:
  • Greet and engage customers in-store and over the phone.
  • Schedule appointments, explain services, and sell parts and automotive services.
  • Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
  • Support shop productivity through work order and register transactions.
  • Ensure safety procedures are followed and maintain a clean, organized work area.
  • Help resolve customer concerns and provide exceptional service.

What We're Looking For:
  • High School Diploma or GED.
  • Valid driver's license.
  • 1+ year of automotive service experience; 1+ year of sales experience preferred.
  • Strong customer service and communication skills.
  • Comfortable with basic math and calculating discounts/commissions.
  • Ability to work days, nights, weekends, and holidays.

Physical Requirements:
  • Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
  • Climb ladders and safely operate a vehicle.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.