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Conduent Customer Service Advisor Jobs (NOW HIRING)

Airswift

Customer Service Advisor

The Woodlands, TX · On-site

Customer Service Advisor Duration: 12 months - possible extension Location: The Woodlands, TX Schedule: 5/40 - Onsite About Airswift Airswift is an international workforce solutions provider within ...

Airswift

Customer Service Advisor

The Woodlands, TX · On-site

Customer Service Advisor Duration: 12 months - possible extension Location: The Woodlands, TX Schedule: 5/40 - Onsite About Airswift Airswift is an international workforce solutions provider within ...

AMA TechTel

Customer Service Advisor

Amarillo, TX · On-site

Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities * Handle ...

AMA TechTel

Customer Service Advisor

Amarillo, TX · On-site

Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base.Customer Service Advisor Job ResponsibilitiesHandle inbound ...

AMA TechTel

Customer Service Advisor

Amarillo, TX

Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities * Handle ...

AMA Techtel

Customer Service Advisor

Amarillo, TX · On-site

Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities * Handle ...

Jiffy Lube

Customer Service Advisor

Ocean City, MD

$16 - $18/hr

Jiffy Lube - Immediate Customer Service Advisor Needed Are you passionate about providing exceptional customer service in the automotive industry? Do you thrive in a fast-paced environment where no ...

QGR Jiffy Lube

Customer Service Advisor

Fairfax, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Olney, MD · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Centreville, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

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Conduent Customer Service Advisor information

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How much do conduent customer service advisor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for conduent customer service advisor in the United States is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.80 per hour, depending on experience, location, and employer.

What is a Conduent Customer Service Advisor?

Conduent Customer Service Advisors are professionals who assist customers by answering questions, resolving issues, and providing information about products or services on behalf of Conduent’s clients. They typically handle inbound and outbound calls, emails, or chat interactions. These advisors play a key role in ensuring customer satisfaction by addressing concerns promptly and efficiently. The role often requires strong communication skills, problem-solving abilities, and a customer-focused attitude. Advisors may also help with account management, billing inquiries, and technical support depending on the client’s needs.

What does a Conduent Customer Service Advisor do?

As a Conduent Customer Service Advisor, your day typically involves handling inbound and outbound customer inquiries via phone, email, or chat, providing solutions and support for a variety of products or services. You’ll be expected to follow set scripts, adhere to company policies, and document interactions accurately in the system. Performance is commonly measured by key metrics such as call resolution time, customer satisfaction scores, and adherence to schedule. Advisors often work in a team environment with regular feedback from supervisors, and there are opportunities for advancement based on performance and demonstrated skills.

What are the key skills and qualifications needed to thrive as a Conduent Customer Service Advisor?

To thrive as a Conduent Customer Service Advisor, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and proficiency in basic computer applications are commonly required. Patience, active listening, and a customer-centric attitude help individuals excel in delivering positive service experiences. These skills are crucial for efficiently resolving customer inquiries and ensuring client satisfaction in a fast-paced environment.

What is the difference between Conduent Customer Service Advisor vs Conduent Customer Service Representative?

AspectConduent Customer Service AdvisorConduent Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote or on-site customer supportCall centers, remote or on-site customer support
Employer & IndustryConduent, in various sectors like healthcare, government, and techConduent, in similar sectors

Both roles involve assisting customers via phone or online, requiring similar credentials and work environments. The main difference is that Customer Service Advisors may handle more complex inquiries or provide specialized support, while Customer Service Representatives typically manage general customer questions. Understanding these distinctions can help job seekers identify the right position within Conduent's customer support team.

More about Conduent Customer Service Advisor jobs

What cities are hiring for Conduent Customer Service Advisor jobs?

Cities with the most Conduent Customer Service Advisor job openings:

What states have the most Conduent Customer Service Advisor jobs?

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Conduent Customer Service Advisor jobs near you
Infographic showing various Conduent Customer Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,138 per year, or $20.7 per hour.

Customer Service Representative (Hybrid)

Conduent, Inc.

Albuquerque, NM • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Conduent rating

6.1

Company rating: 6.1 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

36th of 72 rated call and contact centers

Job description


Customer Service Representative (Hybrid)
Location: Alburquerque, NM
$19.00/Hourly
Join the Conduent Customer Service Team
Conduent has immediate openings for Customer Service Representative Position located in Albuquerque, NM. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration.
Working for you
Here are a few good reasons to work at Conduent:
  • Pay Rate is $19.00 per hour (Bi-weekly pay), which may be below your state's minimum wage. Please take this into consideration when applying.
  • Paid Training
  • Medical, Dental, 401K/matching, vision benefits, and more!
  • PerkSpot - Employee discount program.
  • Career growth opportunities.
  • Positive employee friendly culture
  • Hybrid (WFH 1 day/of the week 4 days in the office)
  • Full time (Mon. - Fri. 8:00 AM - 4:30 PM)

Requirements
  • Must be 18 years of age or older.
  • Have a High School Diploma or an equivalent of education; additional training or related experience is a plus.
  • Must be able to submit to a pre-employment screening.
  • Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship.
  • Customer service or call center experience preferred.
  • Strong communication, problem-solving, and organizational skills.
  • Ability to multitask and navigate multiple systems simultaneously.
  • Comfortable working within established processes and procedures.

Summary
As a Customer Service Representative, you provide customer support to clients by handling inbound and outbound inquiries via phone, email, or chat. Assist customers with product and service questions, resolve issues, process transactions, and ensure a positive customer experience while meeting service level expectations.
What you will be doing:
  • Respond to customer inquiries and provide accurate information.
  • Resolve customer issues and concerns in a timely and professional manner.
  • Process customer transactions and update account records.
  • Document interactions and maintain accurate customer information.
  • Escalate complex issues when necessary.
  • Perform follow-up activities to ensure complete resolution.
  • Meet established quality, productivity, and service level standards.
  • Provide guidance and support to less experienced team members as needed.
  • Comply with all company policies, procedures, and standards.
  • All other duties assigned.

Come join us and grow with a team of people who will challenge and inspire you to be the best!
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $19.00.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

What Conduent employees say

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About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

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