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Conduent Customer Service Advisor Jobs in Virginia

QGR Jiffy Lube

Customer Service Advisor

Fairfax, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Centreville, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Chantilly, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Herndon, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Chantilly, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Oakton, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Oakton, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

Flagship Car Wash

Customer Service Advisor

Fairfax, VA · On-site

Customer Service Advisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time LOCATION: Site REPORTS TO: Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need ...

Flagship Carwash

Customer Service Advisor

Leesburg, VA · On-site

Customer Service Advisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time LOCATION: Site REPORTS TO: Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need ...

Flagship Car Wash

Customer Service Advisor

Vienna, VA · On-site

Customer Service Advisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time LOCATION: Site REPORTS TO: Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need ...

Flagship Carwash

Customer Service Advisor

Ashburn, VA · On-site

Customer Service Advisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time LOCATION: Site REPORTS TO: Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need ...

Flagship Carwash

Customer Service Advisor

Leesburg, VA · On-site

Customer Service Advisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time LOCATION: Site REPORTS TO: Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need ...

Flagship Carwash

Customer Service Advisor

Manassas, VA · On-site

Customer Service Advisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time LOCATION: Site REPORTS TO: Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need ...

Flagship Carwash

Customer Service Advisor

Ashburn, VA · On-site

Customer Service Advisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time LOCATION: Site REPORTS TO: Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need ...

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Conduent Customer Service Advisor information

What is a Conduent Customer Service Advisor?

Conduent Customer Service Advisors are professionals who assist customers by answering questions, resolving issues, and providing information about products or services on behalf of Conduent’s clients. They typically handle inbound and outbound calls, emails, or chat interactions. These advisors play a key role in ensuring customer satisfaction by addressing concerns promptly and efficiently. The role often requires strong communication skills, problem-solving abilities, and a customer-focused attitude. Advisors may also help with account management, billing inquiries, and technical support depending on the client’s needs.

What does a Conduent Customer Service Advisor do?

As a Conduent Customer Service Advisor, your day typically involves handling inbound and outbound customer inquiries via phone, email, or chat, providing solutions and support for a variety of products or services. You’ll be expected to follow set scripts, adhere to company policies, and document interactions accurately in the system. Performance is commonly measured by key metrics such as call resolution time, customer satisfaction scores, and adherence to schedule. Advisors often work in a team environment with regular feedback from supervisors, and there are opportunities for advancement based on performance and demonstrated skills.

What are the key skills and qualifications needed to thrive as a Conduent Customer Service Advisor?

To thrive as a Conduent Customer Service Advisor, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and proficiency in basic computer applications are commonly required. Patience, active listening, and a customer-centric attitude help individuals excel in delivering positive service experiences. These skills are crucial for efficiently resolving customer inquiries and ensuring client satisfaction in a fast-paced environment.

What is the difference between Conduent Customer Service Advisor vs Conduent Customer Service Representative?

AspectConduent Customer Service AdvisorConduent Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote or on-site customer supportCall centers, remote or on-site customer support
Employer & IndustryConduent, in various sectors like healthcare, government, and techConduent, in similar sectors

Both roles involve assisting customers via phone or online, requiring similar credentials and work environments. The main difference is that Customer Service Advisors may handle more complex inquiries or provide specialized support, while Customer Service Representatives typically manage general customer questions. Understanding these distinctions can help job seekers identify the right position within Conduent's customer support team.

What are popular job titles related to Conduent Customer Service Advisor jobs in Virginia?

For Conduent Customer Service Advisor jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Conduent Customer Service Advisor jobs in Virginia look for?

The top searched job categories for Conduent Customer Service Advisor jobs in Virginia are:

What cities in Virginia are hiring for Conduent Customer Service Advisor jobs?

Cities in Virginia with the most Conduent Customer Service Advisor job openings:

Conduent Customer Service Advisor jobs near you
Infographic showing various Conduent Customer Service Advisor job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Advisor

QGR Jiffy Lube

Fairfax, VA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 25 days ago

Job description

Description:

What can you expect as an Automotive Customer Service Advisor?

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors truly love helping our customers be reviewing past service work and communicating the vehcile's needs. Our best will inquire about the customer and the vehcile's complaints and work with our technicians to find a correction. Our Customer Service Advisors love to engage with the customer and are always welcoming them with a smile. Some of the reasons our advisors love working with us are:

  • Efficient teams delivering timely inspections
  • The use of a cutting edge POS system that graphically illustrates our customers' needs based on the vehciles' manufacturer reccomendations
  • Thorough technicians that deliver quality inspection reports
  • Steady flow of customers

What you will do:

  • Greet the customer and acknowledge their request
  • Check-In the customer and verify information
  • Be an expert on all sales processes and initiatives
  • Process phone calls in a professional manner. Encourage the customer to come in for service work.
  • Be comfortable selling to our customers our product offerings
  • Document, verbally communicate and sell the recommendations
  • Write estimates and order parts for services as needed.
  • Be able to create and bill out all sales orders.
  • Work towards achieving any company-set goals or objectives, including individual sales goals.
  • Keep pace with customers, balancing multiple priorities and using good judgement to manage time.
  • Build relationships with customers by communicating the status of their vehicle, promise time.

Benefits include:

  • Competitive pay (based on experience)
  • Matching 401K
  • On-the-job training with Award Winning Online Training Platform: Jiffy Lube University
  • We promote from within a commitment we are passionate about
  • No late evenings
  • Tuition reimbursement
  • Paid vacation and holidays
  • Medical insurance
Requirements:

What are the Job Qualifications?

  • Driver's License
  • Ability to Stand on your feet for 10+ hours
  • Ability to speak English
  • Bi-lingual is a plus!
  • Previous sales experience is a plus - automotive is preferred