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$33.5K

$58.5K

$92K

How much do customer development representative jobs pay per year?

As of Jun 2, 2026, the average yearly pay for customer development representative in the United States is $58,474.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Development Representative, and why are they important?

To thrive as a Customer Development Representative, you need strong communication, prospecting, and relationship-building skills, typically supported by a bachelor's degree in business or a related field. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in sales enablement tools are commonly required. Persistence, active listening, and adaptability help candidates excel in engaging prospects and handling objections. These skills are crucial for effectively driving sales growth, building lasting customer relationships, and achieving business targets.

What are some common challenges faced by Customer Development Representatives, and how can they be overcome?

Customer Development Representatives often face challenges such as handling customer objections, managing a high volume of outreach, and maintaining motivation during periods of rejection. To overcome these, it's helpful to develop strong active listening skills, use proven objection-handling techniques, and rely on supportive team collaboration. Regularly setting achievable goals and leveraging CRM tools can also help stay organized and maintain a positive workflow.

What is a Customer Development Representative?

A Customer Development Representative (CDR) is responsible for identifying and engaging potential customers, often at the early stages of the sales process. They generate leads, qualify prospects, and nurture relationships to help drive sales growth for their company. CDRs typically work closely with sales and marketing teams to ensure a smooth transition from prospecting to the sales closing phase. Their goal is to understand customer needs, provide relevant information, and set up meetings or demos for account executives.

What is the difference between Customer Development Representative vs Sales Development Representative?

AspectCustomer Development RepresentativeSales Development Representative
Primary FocusBuilding customer relationships and understanding client needsGenerating and qualifying sales leads
Required SkillsCommunication, customer service, product knowledgeProspecting, cold calling, lead qualification
Work EnvironmentCustomer-facing, often in account managementOutbound sales, lead generation teams
Common Industry UsageTechnology, SaaS, B2B servicesTechnology, SaaS, B2B sales

While both roles involve engaging with potential or existing clients, Customer Development Representatives focus on nurturing relationships and understanding customer needs, whereas Sales Development Representatives primarily focus on generating and qualifying leads to support sales teams. Both roles require strong communication skills and are vital in the sales and customer success processes within similar industries.

More about Customer Development Representative jobs
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Customer Development Representative jobs near you
Infographic showing various Customer Development Representative job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $58,474 per year, or $28.1 per hour.
Customer Development Representative

Customer Development Representative

Dot Foods, Inc.

Mount Sterling, IL • On-site

$22.49 - $33.73/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Dot Foods rating

7.8

Company rating: 7.8 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

10th of 48 rated food wholesalers

Job description

Location: Mt. Sterling, IL
Department: Customer Service and Development
Reports To: Customer Service Manager
Wage Range: $22.49 – 33.73 per hour, plus bonus opportunity

As a Customer Development Representative, you will drive sales growth within existing accounts that demonstrate strong potential, manage accounts requiring additional support or have limited geographic access, and contribute to onboarding efforts that ensure a positive experience for new customers.

WHAT YOU’LL DO

  • Act as primary Dot Foods contact for existing customers within the assigned region and assess, pursue, and close on business opportunities.
  • Manage all order processing and administrative tasks for assigned accounts.
  • Increase average order size through proactive solicitation of business.
  • Evaluate and research sales and operational opportunities.
  • Deliver problem-solving solutions for both current and potential accounts.
  • Manage territory analysis and monitor all relevant developments and trends.
  • Attend sales meetings and participate in training activities.
  • Apply lean thinking and tools to identify and eliminate waste in all areas of the position.

YOU MUST HAVE

  • Bachelor’s degree or equivalent Dot experience
  • Planning, organizational and self-motivating skills
  • Ability to make proactive phone calls to customers and manufacturers

YOU MAY ALSO HAVE

  • Previous experience as a Customer Service Representative
  • A customer-service mindset
  • Experience working in a fast-paced environment as well as multitasking

ROLE SPECIFICS

  • Schedule: Monday - Friday; 8:00am – 4:30pm with occasional overtime
  • Travel: Occasional overnight travel for company meetings or customer visits. Must have ability to travel independently, as needed, by various modes of transportation, including plane, train, or automobile.

WHO WE ARE

Dot Foods makes products more accessible and affordable to the food industry. We streamline the supply chain and build valuable partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here.

WHAT DOT CAN OFFER YOU

As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with:

  • Competitive compensation package, including bonuses for successful performance
  • Extensive benefits including medical, dental, 401k, and profit-sharing
  • Significant advancement opportunities

Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules, and policies regarding safety.

EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.

What Dot Foods employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Dot Foods

Sourced by ZipRecruiter

Dot Foods, located in Mount Sterling, IL, US, is the nation's largest food industry redistributor, specializing in sourcing, repacking, and redistributing food and related products. Operating in the wholesale trade industry, Dot Foods was founded in 1960 by Robert and Dorothy Tracy as a small, family-based venture, which gradually evolved into a nationwide enterprise. The company’s core values include integrity, commitment, and respect, and its mission is to improve efficiency, increase profits, and ensure customer satisfaction in the supply chain of the food industry. Notably, Dot Foods has been able to develop a cutting-edge supply chain solution that reduces waste and increases efficiency.

Industry

Trucking

Company size

5,001 - 10,000 Employees

Headquarters location

Mount Sterling, IL, US

Year founded

1960

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