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Customer Development Representative Jobs in Washington

Aerotek

Sales Development Representative

Columbia, MD

$121K/yr

The Sales Development Representative is responsible for learning the fundamentals of recruiting and ... Identify, develop and manage new and existing customer relationships by leveraging resources for ...

Aerotek

Sales Development Representative

Columbia, MD

$60K/yr

The Sales Development Representative is responsible for learning the fundamentals of recruiting and ... Identify, develop and manage new and existing customer relationships by leveraging resources for ...

Aerotek

Sales Development Representative

Columbia, MD

$121K/yr

The Sales Development Representative is responsible for learning the fundamentals of recruiting and ... Identify, develop and manage new and existing customer relationships by leveraging resources for ...

Aerotek

Sales Development Representative

Columbia, MD · On-site

$121K/yr

The Sales Development Representative is responsible for learning the fundamentals of recruiting and ... Identify, develop and manage new and existing customer relationships by leveraging resources for ...

ChurnZero

Sales Development Representative

Washington, DC · Hybrid

$50K - $55K/yr

About the Job ChurnZero is the industry's leading Customer Success Management Platform, powering ... Sales Development Representative (SDR) Classification: Non-Exempt Reports to: Director of Sales ...

ChurnZero

Sales Development Representative

Washington, DC · Hybrid

$50K - $55K/yr

About the Job ChurnZero is the industrys leading Customer Success Management Platform, powering ... Sales Development Representative (SDR) Classification: Non-Exempt Reports to: Director of Sales ...

ChurnZero

Sales Development Representative

Washington, DC · On-site

$50K - $55K/yr

About the Job ChurnZero is the industry's leading Customer Success Management Platform, powering ... Sales Development Representative (SDR) Classification: Non-Exempt Reports to: Director of Sales ...

ICBD

Business Development Representative

Alexandria, VA · On-site

Business Development Representative - ABA Centers Alexandria, VA | Full-Time Compensation: Base ... Salesforce or similar CRM experience required. Benefits Outstanding Benefits * 21 paid days off (15 ...

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All JobsCustomer Development Representative JobsCustomer Development Representative Jobs in Washington

Customer Development Representative information

See Washington salary details

$37.9K

$66.2K

$104.2K

How much do customer development representative jobs pay per year?

As of Jun 14, 2026, the average yearly pay for customer development representative in Washington is $66,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,700.00 and $78,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Development Representative vs Sales Development Representative?

AspectCustomer Development RepresentativeSales Development Representative
Primary FocusBuilding customer relationships and understanding client needsGenerating and qualifying sales leads
Required SkillsCommunication, customer service, product knowledgeProspecting, cold calling, lead qualification
Work EnvironmentCustomer-facing, often in account managementOutbound sales, lead generation teams
Common Industry UsageTechnology, SaaS, B2B servicesTechnology, SaaS, B2B sales

While both roles involve engaging with potential or existing clients, Customer Development Representatives focus on nurturing relationships and understanding customer needs, whereas Sales Development Representatives primarily focus on generating and qualifying leads to support sales teams. Both roles require strong communication skills and are vital in the sales and customer success processes within similar industries.

Is SDR an entry level position?

A Sales Development Representative (SDR) position is typically considered entry-level in sales and business development roles. It often requires minimal prior experience and focuses on lead generation, outreach, and qualification, making it suitable for those starting their careers in sales or customer engagement. Some companies may prefer candidates with basic communication skills and familiarity with CRM tools.

Do SDRs work remotely?

Customer Development Representatives (SDRs) often have the option to work remotely, especially in companies that support flexible or hybrid work arrangements. Remote work for SDRs typically requires strong communication skills and proficiency with sales tools like CRM software, and schedules may vary depending on the employer's policies.

What are the key skills and qualifications needed to thrive as a Customer Development Representative, and why are they important?

To thrive as a Customer Development Representative, you need strong communication, prospecting, and relationship-building skills, typically supported by a bachelor's degree in business or a related field. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in sales enablement tools are commonly required. Persistence, active listening, and adaptability help candidates excel in engaging prospects and handling objections. These skills are crucial for effectively driving sales growth, building lasting customer relationships, and achieving business targets.

What is a Customer Development Representative?

A Customer Development Representative (CDR) is responsible for identifying and engaging potential customers, often at the early stages of the sales process. They generate leads, qualify prospects, and nurture relationships to help drive sales growth for their company. CDRs typically work closely with sales and marketing teams to ensure a smooth transition from prospecting to the sales closing phase. Their goal is to understand customer needs, provide relevant information, and set up meetings or demos for account executives.

How much do SDRs typically make?

Sales Development Representatives (SDRs) typically earn a base salary ranging from $40,000 to $60,000 annually, with additional commissions and bonuses that can increase total compensation to $60,000 to $80,000 or more. Compensation varies based on experience, industry, and location, and often includes performance-based incentives.

What does a customer development representative do?

A customer development representative (CDR) is responsible for engaging with potential and existing customers to understand their needs, promote products or services, and support sales efforts. They often use communication skills, CRM tools, and product knowledge to build relationships, gather feedback, and help drive revenue growth.

What are some common challenges faced by Customer Development Representatives, and how can they be overcome?

Customer Development Representatives often face challenges such as handling customer objections, managing a high volume of outreach, and maintaining motivation during periods of rejection. To overcome these, it's helpful to develop strong active listening skills, use proven objection-handling techniques, and rely on supportive team collaboration. Regularly setting achievable goals and leveraging CRM tools can also help stay organized and maintain a positive workflow.
What are popular job titles related to Customer Development Representative jobs in Washington? For Customer Development Representative jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Customer Development Representative jobs in Washington look for? The top searched job categories for Customer Development Representative jobs in Washington are:
What are popular job titles related to Customer Development Representative jobs in WA? For Customer Development Representative jobs in WA, the most frequently searched job titles are:
Customer Development Representative jobs near you
Infographic showing various Customer Development Representative job openings in Washington as of June 2026, with employment types broken down into 2% As Needed, 71% Full Time, 23% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $66,228 per year, or $31.8 per hour.
Customer Development Representative

Customer Development Representative

Unifirst

Manassas, VA • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 12 days ago

UniFirst rating

6.5

Company rating: 6.5 out of 10

Based on 125 frontline employees who took The Breakroom Quiz

117th of 210 rated facilities management

Job description

Customer Development Representative
UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services.
Responsibilities of the Customer Development Representative:

  • Assist existing clients by identifying opportunities and leveraging their current partnership with UniFirst by offering additional services, products and solutions
  • Work with the Customer Service team to develop strategies to further develop our market share
  • Conduct presentation meetings with potential clients as needed
  • Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale

UniFirst offers the Benefits you need to excel as a Customer Development Representative:

  • Competitive base salary
  • Incentives based on monthly sales
  • Uncapped monthly commissions
  • Protected territory
  • Industry-leading sales training
  • Vehicle Mileage and cell phone reimbursement
  • Cutting edge sales tools, including a data management device with CRM software
  • Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more

A Career with UniFirst Offers:

  • Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement.
  • Career Mobility: We’re a growing company offering significant avenues for personal development and growth, and providing for continued career progression. Some companies like to promote from within, we love to!
  • Technology: UniFirst’s many cutting edge sales tools and innovative programs are designed with one purpose in mind – to help you succeed.
  • Family Culture: Our unique family-like culture is what makes UniFirst an organization that stands out from the rest.
  • Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful. 

Qualifications

  • High school diploma Required; Bachelor's or Associate's degree preferred
  • Proficiency with Mobile Technology, Microsoft Office Suite, and CRM
  • Outside business-to-business sales or route sales experience preferred
  • Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards

Company Overview:
UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our outside sales team.
 


 

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About UniFirst

Sourced by ZipRecruiter

The year was 1936 and Aldo Croatti had a vision: to serve the men and women who put in a hard day’s work. He founded a laundry business to clean clothes of factory workers and others in the heavy-soil business. With UniFirst, he created an entirely new concept: uniform rental services. This business concept gained popularity because it delivered on a key customer need: helping businesses work safer and smarter while presenting a better business image. Aldo’s vision spurred the growth of an entire industry. Since then, UniFirst has evolved into a leader in the uniform rental services industry. With headquarters located in Wilmington, MA, UniFirst operates 260-plus facilities throughout North and Central America and Europe. We serve over 300,000 customers and outfit over 2 million workers across a variety of industries—from automotive to transportation and warehousing, construction, and everything in between. We proudly serve nearly half of Fortune 500 companies and their hardworking employees.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Wilmington, MA, US

Year founded

1936

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