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Part Time Virtual Call Center Jobs in Washington

MedVanta

Medical Call Center Representative

Bethesda, MD · On-site

$18 - $20/hr

The Musculoskeletal Urgent Care Call Center Agent is a key member of the contact center team and is ... Compensation: $18.00-$20.00/hour This is a part time role offering only Night and Weekend hours.

Jobs for Humanity

Retail Merchandising Specialist

Bowie, MD · On-site

$24K - $30K/yr

Virtual call center for live support This is an ongoing, part-time opportunity, requiring your long-term availability to work 20 hours per week minimum Monday-Friday between early morning and midday ...

Jobs for Humanity

Retail Merchandising Specialist

Laurel, MD · On-site

$24K - $31K/yr

Virtual call center for live support This is an ongoing, part-time opportunity, requiring your long-term availability to work 20 hours per week minimum Monday-Friday between early morning and midday ...

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Part Time Virtual Call Center information

How to make 25 dollars an hour online?

A part time virtual call center agent can earn around $25 an hour by handling customer service calls, often requiring good communication skills and a reliable internet connection. These roles typically offer flexible schedules and may require training or certification in customer service or specific tools like CRM software.

What are some common challenges faced by part-time virtual call center agents, and how can they be managed effectively?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What are part time virtual call center jobs?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What are the key skills and qualifications needed to thrive as a Part Time Virtual Call Center Representative, and why are they important?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

How much do virtual call centers make?

Virtual call center agents typically earn between $10 and $20 per hour, depending on experience, location, and the company. Some agents may also receive performance-based bonuses or incentives, which can increase overall earnings. Part-time roles often pay hourly and may have flexible schedules, but total income varies based on hours worked and skill level.

What is the easiest part-time remote job to get?

A part-time virtual call center agent is often considered an accessible remote job due to its low entry barriers, such as minimal experience requirements and basic communication skills. These roles typically involve customer service tasks and may require training on specific call center software, making them relatively easy to secure for beginners.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

How to make $1000 a week remotely?

A part time virtual call center agent can earn close to $1000 weekly by working multiple shifts, improving communication skills, and handling high-volume or high-paying accounts. Increasing your hours, gaining experience, and utilizing performance incentives can help reach this income level, especially if the role offers commission or bonus structures.
What are the most commonly searched types of Virtual Call Center jobs in Washington? The most popular types of Virtual Call Center jobs in Washington are:
What are popular job titles related to Part Time Virtual Call Center jobs in Washington? For Part Time Virtual Call Center jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Part Time Virtual Call Center jobs in Washington look for? The top searched job categories for Part Time Virtual Call Center jobs in Washington are:
What cities in Washington are hiring for Part Time Virtual Call Center jobs? Cities in Washington with the most Part Time Virtual Call Center job openings:
Part Time Virtual Call Center jobs near you
Infographic showing various Part Time Virtual Call Center job openings in Washington as of June 2026, with employment types broken down into 100% Part Time. Highlights an 89% In-person, and 11% Remote job distribution.
Call Center Representative

Call Center Representative

The Bowen Group Inc.

Chantilly, VA • Remote

$17.75/hr

Full-time, Part-time

Medical, Dental, Life, Retirement, PTO

Posted 14 days ago

Job description

Call Center Representative

Call Center Representatives applicants: click here https://veocc.isolvedhire.com/jobs/ to be directed to the position

APPLY >> Job Listings - The Bowen Group VEOCC Jobs


The Bowen Group, a GTSC company, is hiring experienced online call center customer service representatives to support the Veterans Experience Office at the U.S. Department of Veterans Affairs.

Location: This is a 100% virtual position. Your residence must be located within 60 minute driving distance to a Veterans Administration (VA) facility at Arlington VA, Columbia SC, Murfreesboro TN, Nashville TN, Salt Lake City UT, or Shepherdstown WV. Visits to the facility are for training, picking up equipment, troubleshooting, or dropping off items. Transportation to/from the facility is your responsibility.


Must have a REAL ID-compliant identification card or acceptable alternative (US Passport, Department of Defense ID card for active / retired / military family dependent member) to enter a federal facility.


Your Mission: 

  • Help Veterans in potentially stressful situations find assistance. You MUST be an excellent communicator and have empathy for others with challenges in their life. Your mission is not to solve their problem. Your mission is to connect them to someone that can help. Engaging the Veteran until that connection is made is core to your mission.

Compensation:

  • Full time position of $17.75 per hour + 11 paid holidays + benefits of Medical, Dental, Life Insurance, and more. There are no part-time or seasonal positions.

You Need to Know 

  • Extensive training will be provided. Training is part of your job. Accepting a position means commitment to completing your training. During training, you will be on camera at all times in an interactive classroom environment. Responsiveness and attention to training is monitored during training.
  • MUST have at least six (6) months of consecutive call center or contact center experience.
  • Positions staffed 24/7. Some are 8 am-4pm and others involve shiftwork.
  • Positions are NOT seasonal work. We want you as part of our team for years to come. There is opportunity to grow into supervisory positions! We hire from within for supervisors.

About your Mission

Customer Service Representatives (CSRs) provide front-line operational support to Veterans for the Veterans Experience Office's premier Contact Center. In this role, you assist Veterans by directing them to proper resources to address questions, issues, and complaints. Phone calls are from a wide variety of individuals, primarily Veterans and their family members and/or representatives. Some callers are stressed and you need the patience and empathy to help them find an appropriate resource.


QUALIFICATIONS AND REQUIREMENTS:

  • MUST have six (6) months of consecutive call center or contact center experience.
  • Your computer must direct-connect via cable into your wired cable service home High-Speed Internet router. Your speed test must indicate a minimum 25 Mbps download without delay / Minimum 10 Mbps upload, both without any delay.
  • Upon successful completion of training, you will be equipped with a computer and other equipment necessary for your work.

Note: Wi-Fi-only high-speed internet can rarely sustain necessary internet speeds and reliable connectivity. The required speed test you take will show the kind of internet access that you have. High-speed wireless provider service is not acceptable due to frequent connectivity drops.


  • You must have a work-at-home environment that is ergonomically sound, conducive to taking customer calls, quiet, and free from distraction. Your calls require your focus in assisting a Veteran. Sometimes the Veteran is under stress. A call can take just minutes to as long as an hour. Your mission: help!

Note: This is a 40-hour per work week position. This requires sitting at a desk and using a computer and computer monitor for 8 hours daily.

  • Ability to work under pressure by calmly and effectively dealing with escalating or difficult calls. Callers can be experiencing challenges in their lives.
  • Excellent verbal, interpersonal and written communication skills. You must be able to listen, talk, think and document your interaction in real time. Familiarity with the military and veteran community programs is a plus.
  • Must be a U.S. Citizen or a Green Card Holder having lived in the USA for three (3) years prior to hire. Requires Proof of eligibility to work in the United States and MUST have a REAL ID-compliant identification card or acceptable alternative (US Passport, Department of Defense ID card for active / retired / military family dependent member).

CORE FUNCTIONS AND RESPONSIBILITIES:

  • Learn, understand and explain Department of Veterans Affairs (VA) services and procedures.
  • Ask clarifying questions to identify complex or vague requests for VA services and information.
  • Accurately record details of calls and other service requests in an expected time frame.
  • Select appropriate VA services to meet the specific needs of Veterans.
  • Establish and maintain effective communication and working relationships with VA employees, outside agencies, and the public.
  • Use and navigate a multi-screen computer system with Customer Relationship Management (CRM) applications.
  • Maintain confidentiality and privacy of callers.

 BOWEN PERKS:

  • Health and Dental Insurance - Employee Premiums 100% paid by Bowen!
  • Group Life insurance - Employee Premiums 100% paid by Bowen!
  • Short-term Disability - Employee Premiums 100% paid by Bowen!
  • Generous vacation and sick leave
  • 11 Paid Federal Holidays
  • 401(k)

The Bowen Group provides support to federal government clients. Some of these clients may require our employees to be fully vaccinated for COVID-19. Therefore, by applying for this position, you understand that you may be required to disclose your vaccination status as a condition of employment.


The Bowen Group is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.


Learn more about your EEO rights as an applicant. The Bowen Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.


Note: This accessibility is intended for individuals requiring accommodations and should not be used to check on the status of your application. Inquiries not specific to requesting accommodation will be discarded. The Bowen Group participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.