Customer Development Representative Jobs in Washington

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The mission of the Business Development Representative (BDR) is to generate high-quality, sales-ready pipeline by identifying, engaging, qualifying, and securing discovery meetings with qualified government decision-makers across Federal, State, and Local agencies. BDRs are frontline revenue drivers and play a critical role in expanding Granicus' footprint by partnering closely with Field Sales, Marketing, and Revenue Operations to ensure consistent, predictable pipeline creation that results in new customers and long-term platform adoption.

Meet or exceedmonthly and quarterly quota targetsfor qualified sales meetings to include but not limited to meetings completed, pipeline per BDR attainment goals

• Build and execute aterritory planaligned with your assigned Field Sales partners

• Generate pipeline through a mix ofinbound lead qualificationandstrategic outbound prospecting

• Maintain aclean, accurate, and current Salesforce pipelineto support forecasting and revenue visibility

• Consistently engage government leaders with compelling, relevant messaging that reflects Granicus' differentiated platform value

• Successful BDRs at Granicus progress into Account Executive, Strategic Accounts, or Revenue Leadership roles.

• Own inbound lead follow-up byimmediately contacting, qualifying, and nurturingmarketing-generated leads and website inquiries

• Proactively identify, research, and engagetarget accounts and key stakeholdersthrough phone, email, and multi-touch outreach

• Demonstrate strongcold-calling discipline, confidently initiating conversations with Directors, Executives, and C-suite leaders

• Partner with Account Executives to:

• Build and maintainterritory and account plans

• Align messaging, timing, and target personas

• Generate qualified discovery meetings that convert intosales opportunities and pipeline

• Participate in marketing programs, campaigns, and events to support funnel creation (may include outbound event promotion or attendance)

• Effectively plan and manage daily and weekly outreach activity to ensuretimely follow-up and coverage

• Maintain detailed and accurate records of all activities, contacts, and accounts inSalesforce

• Continuously develop knowledge of:

• Granicus products and platform capabilities

• GovTech industry trends

• Competitive landscape and differentiation

• Participate inregional sales meetings, te

• 2+ years of experiencein inside sales, business development, or lead generation preferred

• Demonstrated success in:

• Cold calling and outbound prospecting

• Meeting or exceeding sales activity and performance targets

• Experience using Salesloft, Salesforce, Gong or similar platforms

• Prior exposure to enterprise or complex B2B or B2G selling environments is a plus

• GovTech, SaaS, or public-sector experience preferred but not required

Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include - Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

Flexibility & Balance

• Flexible Time Off - Take the time you need to rest, recharge, and live your life.
  
• Company-Wide Wellbeing Days - Paid days off to unplug and focus on your mental health.
  
• Work From Home Reimbursement - Support a productive home office environment.

• Multiple Health Plan Options - Including a 100% employer-paid plan.
  
• Employer HSA Contributions - When enrolled in a High-Deductible Health Plan.
  
• Fitness Reimbursement Program - Stay active, your way.
  
• On-Demand Mental Health Support - Access to Headspace and other wellness tools.

• Paid Parental Leave - For both birthing and non-birthing parents.
  
• Traditional & Roth 401(k) - With a generous company match.
  
• Life & AD&D Insurance - 100% employer-paid coverage for peace of mind.

• Online Learning Platforms - Fuel your professional development.
  
• Competitive Salary & Bonuses - Your contributions are valued and rewarded.