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Abel Personnel

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Customer Service Representative - Account Support

Harrisburg, PA · On-site

$17 - $19/hr

Opportunity to build experience in customer support and account management Customer Service Representative, Call Center Representative, Customer Support, Account Specialist, Data Entry, Inbound Calls ...

Veteran-friendly

ST. JOSAPHAT PARISH

Customer Service Rep

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Customer Service Consultant Market Buzz Promotion is currently looking for Former Military ... manager, marketing account representative, account rep, account representative, chicago ...

Kairos Management

Customer Service Representative

Dallas, TX · On-site

$15.50 - $21/hr

Training will be provided to Account Managers to be successful from the get-go. Customer Service Representative /Responsibilities: * Contribute to a positive work environment * Interact with ...

quadra

Customer Service Representative

The Woodlands, TX · On-site

$14.25 - $19.50/hr

Position: Customer Service Representative Location: The Woodlands, Texas (Hybrid - Flexibility ... Account maintenance management * Comprehensive systems generated reports and analysis (weekly ...

UHS

ACCOUNT MANAGER

North Charleston, SC · On-site

The Business Development Representative (Account Manager) is directly responsible for creating ... deadlines; customer service skills; willingness to travel up to 75% on the road, including ...

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Csr Account Manager information

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$26K

$47.3K

$75K

How much do csr account manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for csr account manager in the United States is $47,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What is a CSR account manager?

CSR Account Managers, or Customer Service Representative Account Managers, are professionals who serve as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing customer needs, resolving issues, and ensuring client satisfaction. Their duties often include building strong relationships with clients, coordinating with internal teams, and identifying opportunities for upselling or cross-selling products and services. Effective CSR Account Managers help retain clients and contribute to a company’s long-term success.

What does a CSR account manager do?

As a CSR Account Manager, you’ll regularly interact with clients to understand their needs, provide solutions, and ensure satisfaction with your company’s services. Internally, you’ll work closely with sales, customer support, and product teams to coordinate resources and address client concerns promptly. Effective communication and relationship-building are key, as you often act as the main point of contact, helping to resolve any issues and proactively identify opportunities for account growth. This role requires balancing multiple accounts, managing expectations, and ensuring all team members are aligned on client objectives.

What are the key skills and qualifications needed to thrive as a CSR account manager?

To thrive as a CSR Account Manager, you need strong account management experience, a deep understanding of corporate social responsibility principles, and a bachelor's degree in business, communications, or a related field. Familiarity with CRM software, project management tools, and sustainability reporting frameworks is typically required. Outstanding interpersonal skills, problem-solving ability, and effective communication help build lasting client relationships and drive successful CSR initiatives. These competencies are crucial for aligning client goals with impactful social responsibility strategies and ensuring program success.

What is the difference between Csr Account Manager vs Customer Service Representative?

AspectCsr Account ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in account management or customer relationsHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, client-facing, account management focusCall centers, retail, or online support roles
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsRetail, telecommunications, service industries

The Csr Account Manager and Customer Service Representative roles both involve customer interaction, but the Csr Account Manager typically manages client accounts, builds relationships, and handles complex issues, requiring more experience and specialized skills. In contrast, Customer Service Representatives focus on general customer support and issue resolution. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

What cities are hiring for Csr Account Manager jobs?

Cities with the most Csr Account Manager job openings:

What states have the most Csr Account Manager jobs?

States with the most job openings for Csr Account Manager jobs include:

What are popular job titles related to Csr Account Manager jobs?

For Csr Account Manager jobs, the most frequently searched job titles are:

Csr Account Manager jobs near you
Infographic showing various Csr Account Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $47,331 per year, or $22.8 per hour.

Customer Service Representative/Account Manager

Wakefield, MA • On-site

Hartshorne & Curley Insurance, Inc.
See more jobs at Hartshorne & Curley Insurance, Inc.external

$45K - $85K/yr

Full-time

Medical, Retirement, PTO

Re-posted 15 days ago

Job description

Complete our team! Hartshorne Curley Insurance, Inc., a customer-focused company that provides exceptional service to our valued clients. Based in Wakefield, Massachusetts, we offer a hybrid remote work environment that blends the best of in-office and remote work. We are on the lookout for an enthusiastic Customer Service Representative/Account Manager with at least 2 years of insurance agency experience who shares our commitment to delivering outstanding customer service and client satisfaction.

As part of our team, you'll engage with customers to understand their needs, manage their insurance policies, and ensure they receive the best possible solutions tailored to their particular situation. Your role will be crucial in fostering long-term relationships and maintaining the high standards of service our clients have come to expect. Hartshorne Curley Insurance values each team member's contribution and believes in creating a positive and inviting atmosphere where everyone can thrive and grow. If you are passionate about customer service and seeking a place that truly values its team, consider joining us.

Responsibilities

Customer Interaction: Engage with clients to understand their needs and provide exceptional service through every interaction.

Policy Management: Oversee and maintain accurate client records, ensuring all details are up-to-date and comprehensive.

Problem-Solving: Address and resolve customer inquiries and issues efficiently, ensuring a positive outcome for both the client and company.

Policy Recommendations: Provide informed advice on insurance policies based on client’s evolving needs, enhancing their coverage options.

Relationship Building: Develop and nurture lasting relationships with clients, promoting trust and loyalty to Hartshorne Curley Insurance.

Collaboration: Work alongside the rest of our dedicated team to identify potential cross-selling opportunities, fostering growth within the client portfolio.

Continuous Improvement: Stay informed about the latest insurance industry trends and company policies to offer the most relevant information to clients.

Requirements

Education: High school diploma or equivalent is required; an associate or bachelor's degree is preferred.

Experience: Previous experience in customer service or account management within the insurance industry is a must.

Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and team members.

Customer-Oriented: Strong commitment to providing exceptional customer service and exceeding client expectations.

Problem-Solving: Ability to think critically and solve problems efficiently while maintaining a positive attitude.

Adaptability: Flexible in managing a hybrid remote work schedule and able to thrive in both an office setting and remote environment.

Computer Skills: Proficient in using AMS360, Microsoft Office Suite, and other technology tools necessary for communication and record-keeping is a big plus.

Team Player: Strong ability to work collaboratively within a team while also being capable of working independently.

Benefits
Paid Time Off (PTO)###Mon-Fri Schedule###Retirement Plan###Profit Sharing Plan###Health Insurance###