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Csr Account Manager Jobs (NOW HIRING)

Prohire

Outside Sales Rep/ Account Manager

Hayward, CA

$150K/yr

They supply a wide array of products and services to any size company from Fortune 500 to small to ... You will offer continued resource to existing customers through value added sales capabilities. You ...

Prohire

Outside Sales Rep/ Account Manager

Hayward, CA · On-site

$150K/yr

They supply a wide array of products and services to any size company from Fortune 500 to small to ... You will offer continued resource to existing customers through value added sales capabilities. You ...

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Csr Account Manager information

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$26K

$47.3K

$75K

How much do csr account manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for csr account manager in the United States is $47,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CSR Account Manager, and why are they important?

To thrive as a CSR Account Manager, you need strong account management experience, a deep understanding of corporate social responsibility principles, and a bachelor's degree in business, communications, or a related field. Familiarity with CRM software, project management tools, and sustainability reporting frameworks is typically required. Outstanding interpersonal skills, problem-solving ability, and effective communication help build lasting client relationships and drive successful CSR initiatives. These competencies are crucial for aligning client goals with impactful social responsibility strategies and ensuring program success.

What are CSR Account Managers?

CSR Account Managers, or Customer Service Representative Account Managers, are professionals who serve as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing customer needs, resolving issues, and ensuring client satisfaction. Their duties often include building strong relationships with clients, coordinating with internal teams, and identifying opportunities for upselling or cross-selling products and services. Effective CSR Account Managers help retain clients and contribute to a company’s long-term success.

What is the difference between Csr Account Manager vs Customer Service Representative?

AspectCsr Account ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in account management or customer relationsHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, client-facing, account management focusCall centers, retail, or online support roles
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsRetail, telecommunications, service industries

The Csr Account Manager and Customer Service Representative roles both involve customer interaction, but the Csr Account Manager typically manages client accounts, builds relationships, and handles complex issues, requiring more experience and specialized skills. In contrast, Customer Service Representatives focus on general customer support and issue resolution. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

How does a CSR Account Manager typically collaborate with clients and internal teams to ensure successful account outcomes?

As a CSR Account Manager, you’ll regularly interact with clients to understand their needs, provide solutions, and ensure satisfaction with your company’s services. Internally, you’ll work closely with sales, customer support, and product teams to coordinate resources and address client concerns promptly. Effective communication and relationship-building are key, as you often act as the main point of contact, helping to resolve any issues and proactively identify opportunities for account growth. This role requires balancing multiple accounts, managing expectations, and ensuring all team members are aligned on client objectives.
More about Csr Account Manager jobs
What cities are hiring for Csr Account Manager jobs? Cities with the most Csr Account Manager job openings:
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Csr Account Manager jobs near you
Infographic showing various Csr Account Manager job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $47,331 per year, or $22.8 per hour.

Customer Service Representative

ABS NATIONAL AUTO SERVICES INC

Knoxville, TN

$17 - $20/hr

Other

Posted 8 days ago

Job description

General Summary:  The Customer Service Representative (CSR) will interact with the company’s customers by addressing inquiries and resolving complaints. CSR will build orders and keep the customer updated on the progress of each order on a daily basis. This includes updating customer-based portals and webpages.

Essential Job Responsibilities:

  • Work with individual responsibilities and also work as a team providing fellow employees support as instructed by management.
  • Interacts with customers via telephone, text, email, online chat, or in-person to provide support and information on products or services.
  • Keep customers updated at all times on the progress of their orders.
  • Collects and enters orders for new or additional products or services.
  • Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned account manager or other appropriate staff.
  • Ensures that appropriate actions are taken to resolve customers’ problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Performs other related duties as assigned.

Required Skills & Abilities: 

  • Service-oriented, able and skilled in working to resolve customers’ problems and/or complaints.
  • Polite, pleasant, and professional demeanor over the phone and in-person.
  • Excellent communication skills, both written and oral, including active listening skills.
  • Demonstrated ability and willingness to work as part of a team, communicative, cooperative, and collaborative.
  • Must be organized, able to multi-task and manage multiple competing priorities, and function in a fast-paced work environment.
  • Must be detail oriented and have/be able to learn specific details in regard to vehicle transportation.
  • Knowledge of vehicle types, sizes, & classifications helpful.
  • Basic computer proficiency using PC with Windows operating systems, ability to learn new software systems to perform job.
  • Proficient use of Microsoft Office, specifically Outlook, Word, Excel, and Power Point.

Education and Experience:

  • High School graduate or equivalent education required, 3 or more years directly related experience.

Equipment Operated, Working Environment, and Mental/Physical Requirements: 

  • Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
  • Position is in a well-lighted, temperature controlled office environment. Typically, Monday through Friday workweeks. Occasional evening and weekend work could be necessary.
  • Involves sitting approximately 90 percent of the day for long periods of time, walking or standing the remainder. Involves long periods of looking at a backlit computer monitor, concentrating and paying attention to details.

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