ZipRecruiter

Log In

1

Csr Account Manager Jobs (NOW HIRING)

Rent-A-Center

Customer Service Representative

Phoenix, AZ · On-site

$16.50 - $18/hr

... accounts. By analyzing customer needs and collecting customer information, our customer service representative recommends potential services and products to management. By accomplishing related ...

Sonepar

Customer Service Representative

Sulphur, LA · On-site

$14.50 - $19.75/hr

Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager and Service Center Manager Role Summary The Customer Service Representative (CSR) is primarily ...

Comar

Customer Service Representative

Vineland, NJ · On-site

$16 - $21.50/hr

CUSTOMER SERVICE REPRESENTATIVE "Come build a Career with our Growing, Fast-Paced, Customer-Focused ... Support account managers and provide proactive daily management of customers business. * Process ...

next page

Showing results 1-20

All JobsCsr Account Manager Jobs

Csr Account Manager information

See salary details

$26K

$47.3K

$75K

How much do csr account manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for csr account manager in the United States is $47,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CSR Account Manager, and why are they important?

To thrive as a CSR Account Manager, you need strong account management experience, a deep understanding of corporate social responsibility principles, and a bachelor's degree in business, communications, or a related field. Familiarity with CRM software, project management tools, and sustainability reporting frameworks is typically required. Outstanding interpersonal skills, problem-solving ability, and effective communication help build lasting client relationships and drive successful CSR initiatives. These competencies are crucial for aligning client goals with impactful social responsibility strategies and ensuring program success.

What are CSR Account Managers?

CSR Account Managers, or Customer Service Representative Account Managers, are professionals who serve as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing customer needs, resolving issues, and ensuring client satisfaction. Their duties often include building strong relationships with clients, coordinating with internal teams, and identifying opportunities for upselling or cross-selling products and services. Effective CSR Account Managers help retain clients and contribute to a company’s long-term success.

What is the difference between Csr Account Manager vs Customer Service Representative?

AspectCsr Account ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in account management or customer relationsHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, client-facing, account management focusCall centers, retail, or online support roles
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsRetail, telecommunications, service industries

The Csr Account Manager and Customer Service Representative roles both involve customer interaction, but the Csr Account Manager typically manages client accounts, builds relationships, and handles complex issues, requiring more experience and specialized skills. In contrast, Customer Service Representatives focus on general customer support and issue resolution. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

How does a CSR Account Manager typically collaborate with clients and internal teams to ensure successful account outcomes?

As a CSR Account Manager, you’ll regularly interact with clients to understand their needs, provide solutions, and ensure satisfaction with your company’s services. Internally, you’ll work closely with sales, customer support, and product teams to coordinate resources and address client concerns promptly. Effective communication and relationship-building are key, as you often act as the main point of contact, helping to resolve any issues and proactively identify opportunities for account growth. This role requires balancing multiple accounts, managing expectations, and ensuring all team members are aligned on client objectives.
More about Csr Account Manager jobs
What cities are hiring for Csr Account Manager jobs? Cities with the most Csr Account Manager job openings:
What states have the most Csr Account Manager jobs? States with the most job openings for Csr Account Manager jobs include:
What job categories do people searching Csr Account Manager jobs look for? The top searched job categories for Csr Account Manager jobs are:
Csr Account Manager jobs near you
Infographic showing various Csr Account Manager job openings in the United States as of June 2026, with employment types broken down into 40% Full Time, 20% Temporary, and 40% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,331 per year, or $22.8 per hour.
Customer Service Representative

Customer Service Representative

DuraMark Technologies Inc

Westfield, IN • On-site

$15.25 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Opportunity

DuraMark Technologies is seeking an experienced Customer Service representative to join our team in either Westfield, IN or St. Paul, MN. This role is ideal for someone who enjoys working in a fast-paced environment, takes ownership of customer needs, and is committed to providing an outstanding customer experience. The Customer Service Representative serves as the primary account support contact for assigned customer accounts and plays a critical role in managing customer relationships, order execution, and internal coordination. Success in this role requires strong communication, attention to detail, follow-through, and the ability to collaborate effectively with customers and internal teams. Experience with NetSuite is preferred but not required. Our NetSuite environment is highly customized, so we are primarily looking for someone with a positive, growth mindset, strong work ethic, and willingness/ability to learn. The role also involves working with order in-take technology, reviewing customer purchase orders for accuracy before they are imported into NetSuite. Additionally, the CSR team supports customers using DuraMark's customer portal, including customer setup, onboarding, and training to ensure successful adoption of the platform.

Key Areas of Responsibility

  • Serve as the primary customer contact for assigned customer accounts.
  • Support Account Managers with day-to-day account activities, customer communications, quotes & follow-up, and initiatives that support organic account growth.
  • Review customer orders, purchase orders, pricing, part numbers, ship dates, and order requirements for accuracy.
  • Review customer purchase orders in our AI tools before they are imported into NetSuite.
  • Help customers get set up and trained on DuraMark's customer portal and web-based ordering tools.
  • Review open order information, monitor ship dates, and communicate order status updates to customers.
  • Manage customer requests related to order timing, pricing, schedule changes, and delivery expectations.
  • Coordinate with sales, production, shipping, purchasing, and other internal teams to keep orders and customer requests moving.
  • Identify issues early, communicate clearly, and help drive solutions.

Qualifications

Preferred Experience

  • Strong customer service, order management, sales support, or account support experience.
  • Experience supporting assigned customer accounts or Account Managers.
  • Experience working in a fast-paced, high-volume environment.
  • NetSuite or other ERP experience preferred.
  • Manufacturing, printing, labeling, or custom product experience a plus.
  • Customer portal, web ordering, or e-commerce order support experience a plus.
  • Experience reviewing purchase orders, pricing, part numbers, customer specifications, and order details.

Skills & Attributes

  • Excellent written and verbal communication skills.
  • Strong attention to detail and follow-through.
  • Ability to manage multiple priorities and deadlines.
  • Problem-solving ability with a sense of ownership and urgency.
  • Comfort working with technology and customer-facing systems.

Compensation & Benefits ****

  • Competitive compensation based on experience and qualifications.
  • Medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off and company holidays.
  • Company-paid life and disability insurance.
  • Opportunities for professional growth and career advancement within a growing organization.

Position Summary

This is a critical customer-facing role that serves as the bridge between our customers and internal operations teams. The successful candidate will combine strong communication skills, attention to detail, and a proactive approach to ensure customer orders are processed accurately, issues are resolved quickly, and customers receive an exceptional experience. The right person will thrive in a fast-paced environment, take ownership of customer needs, and contribute to DuraMark's continued growth and success.

Our Core Values

Customer Focused

• Give our Customers the Best Experience Possible

Do The Right Thing

• Act with Integrity and Trust

• Confront the Hard Stuff

• Treat people how you would like to be treated

Positive “Get It Done” Attitude

• Adaptive to Change

• Work Hard and Have Fun

• Motivate others

• Committed to Quality and Execution

Collaborative Team Player

• "Win as a Team" Mentality

• Creative Problem Solver

• Humble & Confident Contributor

Passion To Grow

• Achievement driven with a "Will to Win"

• Curious Learner

• Energetic Competitor

If you are a highly motivated and results-oriented individual with a passion for the labeling industry, we encourage you to apply for this exciting opportunity at DuraMark Technologies today!

Equal Opportunity Employer: This organization is an equal opportunity employer and does not discriminate based on race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, marital status, familial status, or status with regard to public assistance, or membership or activity in a local human rights commission. All qualified applicants will receive consideration for employment without regard to these protected characteristics.

Apply