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Customer Development Representative Jobs in Illinois

Van Packer

Customer Development Representative

Buda, IL · On-site

$21 - $25/hr

Customer Development Representative We are seeking a Customer Development Representative to support our manufacturer representatives, Regional Sales Managers, and Technical Solutions team throughout ...

UniFirst

Client Success Representative

Melrose Park, IL · On-site

$52K/yr

Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a ...

SKF

Sales Development Representative

Waukegan, IL

$77K/yr

Sales Development Representative Location: Waukegan, IL Salary Range: $77,000.00 to $ 87,000.00 ... And we do this work out of Care for our people, customers, communities, and the planet. Werea ...

AB SKF

Sales Development Representative

Waukegan, IL · On-site

$77K/yr

Sales Development Representative Location: Waukegan, IL Salary Range: $77,000.00 to $ 87,000.00 ... And we do this work out of Care for our people, customers, communities, and the planet. We're a ...

Inriver

Sales Development Representative

Chicago, IL · On-site

At Inriver, we help brands deliver better product experiences - wherever their customers are. From ... As a Sales Development Representative, you will drive a strategic outbound and inbound pipeline ...

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All JobsCustomer Development Representative JobsCustomer Development Representative Jobs in Illinois

Customer Development Representative information

See Illinois salary details

$32.5K

$56.7K

$89.2K

How much do customer development representative jobs pay per year?

As of Aug 31, 2026, the average yearly pay for customer development representative in Illinois is $56,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $66,900.00 per year, depending on experience, location, and employer.

What is a customer development representative?

A Customer Development Representative (CDR) is responsible for identifying and engaging potential customers, often at the early stages of the sales process. They generate leads, qualify prospects, and nurture relationships to help drive sales growth for their company. CDRs typically work closely with sales and marketing teams to ensure a smooth transition from prospecting to the sales closing phase. Their goal is to understand customer needs, provide relevant information, and set up meetings or demos for account executives.

What are the key skills and qualifications needed to thrive as a customer development representative?

To thrive as a Customer Development Representative, you need strong communication, prospecting, and relationship-building skills, typically supported by a bachelor's degree in business or a related field. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in sales enablement tools are commonly required. Persistence, active listening, and adaptability help candidates excel in engaging prospects and handling objections. These skills are crucial for effectively driving sales growth, building lasting customer relationships, and achieving business targets.

What are some common challenges faced by customer development representatives, and how can they be overcome?

Customer Development Representatives often face challenges such as handling customer objections, managing a high volume of outreach, and maintaining motivation during periods of rejection. To overcome these, it's helpful to develop strong active listening skills, use proven objection-handling techniques, and rely on supportive team collaboration. Regularly setting achievable goals and leveraging CRM tools can also help stay organized and maintain a positive workflow.

What is the difference between Customer Development Representative vs Sales Development Representative?

AspectCustomer Development RepresentativeSales Development Representative
Primary FocusBuilding customer relationships and understanding client needsGenerating and qualifying sales leads
Required SkillsCommunication, customer service, product knowledgeProspecting, cold calling, lead qualification
Work EnvironmentCustomer-facing, often in account managementOutbound sales, lead generation teams
Common Industry UsageTechnology, SaaS, B2B servicesTechnology, SaaS, B2B sales

While both roles involve engaging with potential or existing clients, Customer Development Representatives focus on nurturing relationships and understanding customer needs, whereas Sales Development Representatives primarily focus on generating and qualifying leads to support sales teams. Both roles require strong communication skills and are vital in the sales and customer success processes within similar industries.

What are popular job titles related to Customer Development Representative jobs in Illinois?

For Customer Development Representative jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Customer Development Representative jobs in Illinois look for?

The top searched job categories for Customer Development Representative jobs in Illinois are:

What cities in Illinois are hiring for Customer Development Representative jobs?

Cities in Illinois with the most Customer Development Representative job openings:

What are popular job titles related to Customer Development Representative jobs in IL?

For Customer Development Representative jobs in IL, the most frequently searched job titles are:

Customer Development Representative jobs near you
Infographic showing various Customer Development Representative job openings in Illinois as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $56,663 per year, or $27.2 per hour.

Customer Development Representative

Buda, IL • On-site

Van Packer
11 - 50 employees
Learn more about Van Packerexternal

$21 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Customer Development Representative

We are seeking a Customer Development Representative to support our manufacturer representatives, Regional Sales Managers, and Technical Solutions team throughout the quoting and sales process. This role will serve as a primary internal point of contact for representatives, helping manage project requests from initial inquiry through quotation, follow-up, and order transition. The ideal candidate will have strong communication, organization, and customer service skills with the ability to manage multiple opportunities and build strong working relationships.


Key Responsibilities:

  • Manage customer and representative requests throughout the quoting process, ensuring information is complete, organized, and communicated effectively.
  • Serve as a key point of contact for manufacturer representatives, providing timely project updates and coordinating requests with internal teams.
  • Maintain sales opportunities and project information within the CRM system and proactively follow up on outstanding quotations.
  • Partner with Regional Sales Managers and Technical Solutions to support customer needs, identify opportunities, and provide a positive overall customer experience.
  • Coordinate projects through quotation, revisions, follow-up, and transition into the order process.

Qualifications & Requirements:

  • Associate’s or Bachelor’s degree in Business, Sales, Marketing, Communications, or a related field (or equivalent experience).
  • Prior experience in customer service, sales support, inside sales, account coordination, or a similar customer-facing role.
  • Strong written and verbal communication skills.
  • Excellent organization, attention to detail, and follow-through.
  • Ability to manage multiple projects, priorities, and customer requests simultaneously.
  • Strong customer-focused mindset with the ability to develop and maintain professional relationships.
  • Comfortable learning technical products, terminology, and applications.
  • Strong problem-solving skills and sense of ownership.

Preferred Qualifications:

  • Experience working in a manufacturing, commercial HVAC, construction, or industrial environment.
  • Experience supporting manufacturer representatives, distributors, or other channel-based sales organizations.
  • Experience with CRM or ERP systems.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

Benefits:

  • Competitive salary based on experience
  • Performance based Bonuses
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Professional development and training opportunities


Pay Scale: $21-$25/hr. based on experience

Shift: 8:00 am to 4:30 pm Monday through Friday