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Customer Development Representative Jobs in Illinois

Clean USA

Business Development Representative

Sycamore, IL · On-site

$50K - $150K/yr

Business Development Representative Overview CLEAN USA WATER & FIRE is looking for a motivated ... Our company culture is built around taking care of customers, supporting our team, improving every ...

Formic

Sales Development Representative

Chicago, IL · On-site

Customer Success serves as the connective tissue between customers and internal teams, ensuring ... As a Sales Development Representative, you will serve as the front line of pipeline generation. You ...

RLDatix

Business Development Representative

Chicago, IL · On-site

Business Development Representative | Sales | North America | Hybrid or Remote RLDatix (RLD) is on ... Contact appropriate stakeholders within prospects and customer organizations with cold and warm ...

Aerotek

Sales Development Representative

Deerfield, IL · On-site

$121K/yr

The Sales Development Representative is responsible for learning the fundamentals of recruiting and ... Identify, develop and manage new and existing customer relationships by leveraging resources for ...

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Showing results 21-40

All JobsCustomer Development Representative JobsCustomer Development Representative Jobs in Illinois

Customer Development Representative information

See Illinois salary details

$32.5K

$56.7K

$89.2K

How much do customer development representative jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer development representative in Illinois is $56,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $66,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Development Representative vs Sales Development Representative?

AspectCustomer Development RepresentativeSales Development Representative
Primary FocusBuilding customer relationships and understanding client needsGenerating and qualifying sales leads
Required SkillsCommunication, customer service, product knowledgeProspecting, cold calling, lead qualification
Work EnvironmentCustomer-facing, often in account managementOutbound sales, lead generation teams
Common Industry UsageTechnology, SaaS, B2B servicesTechnology, SaaS, B2B sales

While both roles involve engaging with potential or existing clients, Customer Development Representatives focus on nurturing relationships and understanding customer needs, whereas Sales Development Representatives primarily focus on generating and qualifying leads to support sales teams. Both roles require strong communication skills and are vital in the sales and customer success processes within similar industries.

Is a Customer Development Representative entry level?

A Customer Development Representative (CDR) role is often considered entry level, suitable for candidates with basic communication skills and a willingness to learn sales or customer service processes. Many positions require little to no prior experience, though familiarity with CRM tools and a customer-focused attitude can be advantageous.

What are the key skills and qualifications needed to thrive as a customer development representative?

To thrive as a Customer Development Representative, you need strong communication, prospecting, and relationship-building skills, typically supported by a bachelor's degree in business or a related field. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in sales enablement tools are commonly required. Persistence, active listening, and adaptability help candidates excel in engaging prospects and handling objections. These skills are crucial for effectively driving sales growth, building lasting customer relationships, and achieving business targets.

What is a customer development representative?

A Customer Development Representative (CDR) is responsible for identifying and engaging potential customers, often at the early stages of the sales process. They generate leads, qualify prospects, and nurture relationships to help drive sales growth for their company. CDRs typically work closely with sales and marketing teams to ensure a smooth transition from prospecting to the sales closing phase. Their goal is to understand customer needs, provide relevant information, and set up meetings or demos for account executives.

What are some common challenges faced by customer development representatives, and how can they be overcome?

Customer Development Representatives often face challenges such as handling customer objections, managing a high volume of outreach, and maintaining motivation during periods of rejection. To overcome these, it's helpful to develop strong active listening skills, use proven objection-handling techniques, and rely on supportive team collaboration. Regularly setting achievable goals and leveraging CRM tools can also help stay organized and maintain a positive workflow.
What are popular job titles related to Customer Development Representative jobs in Illinois? For Customer Development Representative jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Customer Development Representative jobs in Illinois look for? The top searched job categories for Customer Development Representative jobs in Illinois are:
What cities in Illinois are hiring for Customer Development Representative jobs? Cities in Illinois with the most Customer Development Representative job openings:
What are popular job titles related to Customer Development Representative jobs in IL? For Customer Development Representative jobs in IL, the most frequently searched job titles are:
Customer Development Representative jobs near you
Infographic showing various Customer Development Representative job openings in Illinois as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $56,663 per year, or $27.2 per hour.

Business Development Representative

Clean USA

Sycamore, IL • On-site

$50K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 18 days ago

Job description

Business Development Representative
Overview
CLEAN USA WATER & FIRE is looking for a motivated Business Development Representative to help grow our referral network throughout the Chicagoland and western suburbs market.
This position is focused on building strong, long-term relationships with contractors, plumbing companies, HVAC companies, property managers, and other trade professionals who may come across water, fire, mold, or property damage situations while serving their own customers.
The goal of this role is simple: create trust, stay top of mind, and become the company contractors call when their customers need emergency restoration services.
This is not a high-pressure sales position. This is a relationship-building role. The right person will enjoy meeting people, making connections, following up consistently, and representing CLEAN USA WATER & FIRE in a professional and positive way.
About CLEAN USA WATER & FIRE
CLEAN USA WATER & FIRE is a growing restoration company that provides water damage mitigation, fire damage restoration, mold remediation, and related services. Our company culture is built around taking care of customers, supporting our team, improving every day, and doing the right thing.
We are looking for someone who wants to grow with the company and help build strong referral relationships in the communities we serve.
Why Join Our Team
At CLEAN USA WATER & FIRE, you will be part of a company that values hard work, professionalism, and strong relationships.
Benefits of joining our team include:
  • Growing company with advancement opportunities
  • Relationship-based business development, not pushy sales
  • Supportive team environment
  • Opportunity to build a strong career in the restoration industry
  • Company vehicle with fuel card
  • Company cell phone
  • Competitive commission plan
  • Company-paid medical coverage option
  • Dental, vision, and supplemental insurance options
  • 401(k) with company match
  • Bi-weekly compensation

Position Summary
The Business Development Representative will be responsible for creating, maintaining, and growing referral relationships with contractors and trade partners in an assigned territory.
This person will regularly visit plumbing companies, HVAC companies, contractors, and other referral partners to educate them on our services, provide value, and encourage them to call CLEAN USA WATER & FIRE when they discover water damage, fire damage, mold issues, or other restoration needs at a customer's home or business.
The ideal candidate is outgoing, organized, consistent, professional, and comfortable starting conversations with new people.
Key Responsibilities
  • Build and maintain relationships with plumbers, HVAC companies, contractors, vendors, and other referral partners
  • Visit contractor offices, shops, and job sites within the assigned territory
  • Set up and attend breakfast meetings, lunch-and-learns, networking visits, and contractor events
  • Educate referral partners on CLEAN USA WATER & FIRE services
  • Stay in regular contact with referral partners through in-person visits, phone calls, emails, newsletters, and follow-ups
  • Develop and maintain monthly marketing routes
  • Identify new referral opportunities within the local market
  • Follow up on new leads and referrals from field activity
  • Track all visits, contacts, leads, and referral activity in the company CRM
  • Help manage marketing campaigns, events, and local networking opportunities
  • Represent the company professionally in all face-to-face interactions
  • Meet weekly, monthly, quarterly, and yearly activity goals
  • Work toward referral, job, and revenue targets
  • Complete weekly business development reports
  • Attend company training and industry-related education as required
  • Perform other duties as assigned

Ideal Candidate
You may be a great fit for this role if:
  • You enjoy meeting new people and building relationships
  • You are confident, friendly, and professional
  • You are consistent with follow-up and communication
  • You are comfortable walking into businesses and starting conversations
  • You can work independently and manage your own schedule
  • You are organized and able to track activity in a CRM
  • You are positive, coachable, and willing to learn
  • You can take feedback and improve from it
  • You are creative and willing to try new ways to build relationships
  • You understand that trust is built over time through consistency

Preferred Background
Industry experience is helpful but not required. We are willing to train the right person.
Preferred experience may include:
  • Business development
  • Account management
  • Outside sales
  • Contractor or trade industry experience
  • Plumbing, HVAC, roofing, restoration, insurance, or property management relationships
  • Customer service
  • Event marketing
  • Networking or community outreach
  • Route-based sales or territory management

Territory
This is a local field-based position covering the Chicagoland and western suburbs market area. The Business Development Representative will spend most of their time in the field meeting contractors, building relationships, and developing referral opportunities.
Training
Restoration industry knowledge is not required. CLEAN USA WATER & FIRE will provide training on our services, referral process, company standards, and industry basics.
Some travel may be required for training, estimated at approximately 6 days per year.
Equal Opportunity Employer
CLEAN USA WATER & FIRE is an equal opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected status.

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