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Customer Development Representative Jobs in Illinois

Business Development Representative | Sales | North America | Hybrid or Remote RLDatix (RLD) is on ... Contact appropriate stakeholders within prospects and customer organizations with cold and warm ...

As a Sales Development Representative, you will be responsible for generating qualified ... Familiarity with CRM platforms, preferably Salesforce * Ability to manage a pipeline and deliver ...

Sales Development Representative

Chicago, IL ยท On-site +1

$60K - $63K/yr

Sales Development Representative Location: Remote (required to live in one of the following states ... Familiarity with CRM software (preferably Salesforce) and sales engagement tools (e.g., Outreach ...

Nexamp is looking to hire a Business Development Representative to join our Site Origination team ... Expertise in building strong internal and external relationships with customers and stakeholders ...

Showing results 41-60

Customer Development Representative information

See Illinois salary details

$32.5K

$56.7K

$89.2K

How much do customer development representative jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer development representative in Illinois is $56,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $66,900.00 per year, depending on experience, location, and employer.

What is a customer development representative?

A Customer Development Representative (CDR) is responsible for identifying and engaging potential customers, often at the early stages of the sales process. They generate leads, qualify prospects, and nurture relationships to help drive sales growth for their company. CDRs typically work closely with sales and marketing teams to ensure a smooth transition from prospecting to the sales closing phase. Their goal is to understand customer needs, provide relevant information, and set up meetings or demos for account executives.

What are the key skills and qualifications needed to thrive as a customer development representative?

To thrive as a Customer Development Representative, you need strong communication, prospecting, and relationship-building skills, typically supported by a bachelor's degree in business or a related field. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in sales enablement tools are commonly required. Persistence, active listening, and adaptability help candidates excel in engaging prospects and handling objections. These skills are crucial for effectively driving sales growth, building lasting customer relationships, and achieving business targets.

What are some common challenges faced by customer development representatives, and how can they be overcome?

Customer Development Representatives often face challenges such as handling customer objections, managing a high volume of outreach, and maintaining motivation during periods of rejection. To overcome these, it's helpful to develop strong active listening skills, use proven objection-handling techniques, and rely on supportive team collaboration. Regularly setting achievable goals and leveraging CRM tools can also help stay organized and maintain a positive workflow.

What is the difference between Customer Development Representative vs Sales Development Representative?

AspectCustomer Development RepresentativeSales Development Representative
Primary FocusBuilding customer relationships and understanding client needsGenerating and qualifying sales leads
Required SkillsCommunication, customer service, product knowledgeProspecting, cold calling, lead qualification
Work EnvironmentCustomer-facing, often in account managementOutbound sales, lead generation teams
Common Industry UsageTechnology, SaaS, B2B servicesTechnology, SaaS, B2B sales

While both roles involve engaging with potential or existing clients, Customer Development Representatives focus on nurturing relationships and understanding customer needs, whereas Sales Development Representatives primarily focus on generating and qualifying leads to support sales teams. Both roles require strong communication skills and are vital in the sales and customer success processes within similar industries.

What are popular job titles related to Customer Development Representative jobs in Illinois?

For Customer Development Representative jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Customer Development Representative jobs in Illinois look for?

The top searched job categories for Customer Development Representative jobs in Illinois are:

What cities in Illinois are hiring for Customer Development Representative jobs?

Cities in Illinois with the most Customer Development Representative job openings:

Infographic showing various Customer Development Representative job openings in Illinois as of August 2026, with employment types broken down into 63% Full Time, 35% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $56,663 per year, or $27.2 per hour.

Business Development Representative

RLDatix

Chicago, IL โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


Job description


Business Development Representative | Sales | North America | Hybrid or Remote

 

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We’re searching for a Business Development Representative to join our North America Sales team so that we can identify and engage new market opportunities to drive strategic growth across the healthcare sector. The Business Development Representative will research, qualify, and engage potential clients to support the sales pipeline and contribute to sustainable revenue growth.

We will consider both hybrid and remote talent for this position. A hybrid employee is someone who lives within a 1-hour drive of one of our offices (Chicago, IL; Toronto, ON; Charleston, SC; Carmel, IN; Lehi, UT); we generally ask our employees to work 50% of the month in office. This role may require occasional travel to trade shows across the US.

 

How You’ll Spend Your Time

  • Contact appropriate stakeholders within prospects and customer organizations with cold and warm reach-outs and follow-ups via phone, email, HubSpot, and LinkedIn, to build awareness for the RLDatix suite of products
  • Research stakeholder needs and tailor communications to effectively convey complex concepts and value propositions while applying clear messaging techniques
  • Develop robust business cases by collecting and classifying commercial, financial, and operational data for new opportunities
  • Collaborate with cross-functional teams (sales, product, marketing, delivery) to ensure proposals align with execution capabilities and product roadmaps.
  • Maintain accurate and up-to-date information in Salesforce and support lead follow-up, conference logistics, and virtual or in-person meetings.
 

What Kind of Things We’re Most Interested in You Having

  • 0–2 years of experience in a customer support, sales, or marketing role.
  • Superb communication skills and ability to engage prospects via written and verbal outreach.
  • Strong problem-solver who thrives on tackling challenges, finding innovative solutions, and asking the right questions to drive continuous improvement
  • Sincere interest and ambition in building a healthcare SaaS sales career
  • Collaborative mindset with the ability to work cross-functionally and prioritize team success over individual gain

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays. 

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws. 

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com.  

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.