Customer Advocate Let's face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can't cram it all in here, but you ...
Customer Advocate Let's face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can't cram it all in here, but you ...
Customer Advocate
Owatonna, MN · On-site
$21.50/hr
Gopher Sport is hiring customer service Customer Advocates who take pride in accuracy, consistency, and follow-through and who understand that doing the work right matters just as much as doing it ...
Customer Advocate
Owatonna, MN · On-site
$21.50/hr
Gopher Sport is hiring customer service Customer Advocates who take pride in accuracy, consistency, and follow-through and who understand that doing the work right matters just as much as doing it ...
Customer Advocate FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. Partner with the best in the heavy-duty industry. The Customer Advocate is a ...
Customer Advocate FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. Partner with the best in the heavy-duty industry. The Customer Advocate is a ...
Customer Advocate
Tulsa, OK · On-site
Customer Advocate As a Customer Advocate, you are a key team member in upholding our commitment to customer satisfaction and professionalism. You will coordinate and guide residential and commercial ...
Customer Advocate
Tulsa, OK · On-site
Customer Advocate As a Customer Advocate, you are a key team member in upholding our commitment to customer satisfaction and professionalism. You will coordinate and guide residential and commercial ...
Customer Advocate
Washington, DC · On-site
The Customer Advocate serves as the primary liaison between the government customer, end users, and technical teams, ensuring issues are resolved quickly and correctly and that the customer ...
Customer Advocate
Washington, DC · On-site
The Customer Advocate serves as the primary liaison between the government customer, end users, and technical teams, ensuring issues are resolved quickly and correctly and that the customer ...
Customer Advocate
Floweree, MT · On-site
Customer Advocate The Customer Advocate plays a vital role in enhancing KORE's customers' experience by providing exceptional support and fostering strong relationships with our customers. Your focus ...
Customer Advocate
Floweree, MT · On-site
Customer Advocate The Customer Advocate plays a vital role in enhancing KORE's customers' experience by providing exceptional support and fostering strong relationships with our customers. Your focus ...
Customer Advocate (Temp-to-Hire) In person in Bartow, Florida Responsibilities: * Handle inbound and outbound customer calls in a professional and courteous manner. * Provide excellent customer ...
Quick apply
Customer Advocate (Temp-to-Hire) In person in Bartow, Florida Responsibilities: * Handle inbound and outbound customer calls in a professional and courteous manner. * Provide excellent customer ...
Customer Advocate
Roxboro, NC · On-site
Advocates work directly with customers to understand, troubleshoot, and resolve issues across CenterEdge's product suite. In this role, you will build working knowledge in one or more product areas ...
Quick apply
Customer Advocate
Roxboro, NC · On-site
Advocates work directly with customers to understand, troubleshoot, and resolve issues across CenterEdge's product suite. In this role, you will build working knowledge in one or more product areas ...
Customer Advocate
Roxboro, NC · On-site
Advocates work directly with customers to understand, troubleshoot, and resolve issues across CenterEdge's product suite. In this role, you will build working knowledge in one or more product areas ...
New
Customer Advocate
Roxboro, NC · On-site
Advocates work directly with customers to understand, troubleshoot, and resolve issues across CenterEdge's product suite. In this role, you will build working knowledge in one or more product areas ...
New
Customer Advocate
Addison, IL · On-site
$21.75/hr
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Advocate
Addison, IL · On-site
$21.75/hr
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Advocate
$19.75/hr
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Advocate
$19.75/hr
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Advocate
Fargo, ND · On-site
$19.75/hr
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Advocate
Fargo, ND · On-site
$19.75/hr
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Advocate
Arlington, TX · On-site
$15.75/hr
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Advocate
Arlington, TX · On-site
$15.75/hr
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Advocate
San Antonio, TX · On-site
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Advocate
San Antonio, TX · On-site
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Advocate
Palm Harbor, FL · On-site
$19/hr
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Advocate
Palm Harbor, FL · On-site
$19/hr
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Advocate
Tualatin, OR · On-site
$21/hr
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Advocate
Tualatin, OR · On-site
$21/hr
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Advocate
Oklahoma City, OK · On-site
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Advocate
Oklahoma City, OK · On-site
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Advocate information
See salary details
$16.12 is the 25th percentile. Wages below this are outliers.
$14.18 - $17.18
39% of jobs
The median wage is $18.55 / hr.
$17.18 - $20.17
25% of jobs
$22.52 is the 75th percentile. Wages above this are outliers.
$20.17 - $23.16
15% of jobs
$23.16 - $26.16
14% of jobs
$26.16 - $29.15
6% of jobs
$29.15 - $32.15
1% of jobs
$32.15 - $35.14
0% of jobs
$35.14 - $38.13
0% of jobs
$38.13 - $41.13
0% of jobs
$41.13 - $44.12
1% of jobs
$44.12 - $47.12
0% of jobs
$14
$21
$47
How much do customer advocate jobs pay per hour?
As of Jun 30, 2026, the average hourly pay for customer advocate in the United States is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.56 per hour, depending on experience, location, and employer.
What is the difference between Customer Advocate vs Customer Service Representative?
| Aspect | Customer Advocate | Customer Service Representative |
|---|---|---|
| Credentials | Typically requires communication skills, problem-solving, and sometimes certifications in customer relations | Requires communication skills, basic computer skills, and customer service training |
| Work Environment | Often involves advocacy, resolving complex issues, and liaising with multiple departments | Primarily handles inbound calls, emails, and direct customer interactions |
| Employer & Industry Usage | Used in healthcare, finance, and corporate sectors focusing on customer support and advocacy | Common across retail, telecom, and service industries for general customer support |
While both roles focus on customer interactions, a Customer Advocate typically handles complex issues and advocates for the customer within the organization, whereas a Customer Service Representative manages routine inquiries and support tasks. The roles overlap in communication skills but differ in scope and responsibilities.
What Is a Customer Advocate?
A customer advocate is a person that is responsible for determining what is best for the customers of a specific company or organization. As a customer advocate, you are a specialized part of the customer service department whose main duty is to act as a liaison between the customer and the business. Your job is to ensure that products, services, and interactions are tailored to meet the individual customers' needs rather than just enforcing the company line. A good customer advocate has excellent communication skills. Additional qualifications include a bachelor’s degree in law or a field related to your industry and experience in customer service.
What does being a Customer Advocate mean?
A Customer Advocate is a professional who represents and supports customers by addressing their needs, resolving issues, and ensuring a positive experience. They often communicate with clients through various channels, use customer service tools, and require strong communication and problem-solving skills. The role focuses on building customer loyalty and improving overall satisfaction within an organization.
How can I make 2000 a week working from home?
A Customer Advocate working from home can earn $2,000 weekly by handling a high volume of customer inquiries, often requiring strong communication skills and experience. Achieving this income level may involve working full-time, taking on multiple clients or roles, or earning performance-based bonuses, depending on the company's pay structure and your efficiency.
What are the key skills and qualifications needed to thrive as a Customer Advocate, and why are they important?
To thrive as a Customer Advocate, you need strong problem-solving abilities, product knowledge, and customer service experience, often supported by a high school diploma or higher. Familiarity with CRM systems, helpdesk software, and communication tools is typically required. Outstanding interpersonal skills, patience, and active listening help build trust and effectively resolve customer concerns. These competencies are crucial for ensuring customer satisfaction, loyalty, and positive brand reputation.
What are common challenges faced by Customer Advocates, and how can they effectively address them?
Customer Advocates often encounter challenges such as managing difficult customer interactions, resolving complex issues efficiently, and balancing the interests of both the customer and the company. To address these, it's important to develop strong communication and problem-solving skills, remain patient and empathetic, and stay knowledgeable about company products and policies. Effective Customer Advocates also collaborate closely with other teams like technical support and sales to ensure customer concerns are resolved promptly and thoroughly.
What is a Customer Advocate job?
A Customer Advocate is a professional who represents and supports customers by addressing their concerns, resolving issues, and ensuring a positive experience. They often work in customer service environments, utilizing communication skills and product knowledge to assist clients effectively.
What are Customer Advocates?
Customer Advocates are professionals who represent the interests and concerns of customers within a company. Their main role is to ensure that customers have a positive experience by addressing their needs, resolving issues, and providing feedback to the organization for service improvement. They often act as a bridge between the customer and the company, helping to resolve complaints and making sure customers feel heard and valued. Customer Advocates may also be involved in creating customer-centric policies and advocating for changes that benefit the customer experience.
Is CSR a good entry level position?
Customer Advocate roles are often considered good entry-level positions because they require strong communication skills and customer service experience, which can be developed on the job. These roles typically offer training and do not always require prior specialized education, making them accessible for those starting their careers.
More about Customer Advocate jobs
What cities are hiring for Customer Advocate jobs? Cities with the most Customer Advocate job openings:
What are the most commonly searched types of Customer Advocate jobs? The most popular types of Customer Advocate jobs are:
Who are the top companies hiring for Customer Advocate jobs? The top employers for Customer Advocate jobs are:
What states have the most Customer Advocate jobs? States with the most job openings for Customer Advocate jobs include:
What job categories do people searching Customer Advocate jobs look for? The top searched job categories for Customer Advocate jobs are:
What are popular job titles related to Customer Advocate jobs? For Customer Advocate jobs, the most frequently searched job titles are:
- customer service advocate
- customer relations representative
- customer engagement representative
- customer success advocate
- customer relations specialist
- customer satisfaction representative
- customer service advisor
- customer experience representative
- customer engagement specialist
- customer contact representative
Other
Medical, Dental, Vision, Retirement, PTO
Posted 7 days ago
Key responsibilities
Support BetterUp customers through their use of the BetterUp platform, primarily via email and other channels.
Collaborate with cross-functional teams to ensure timely delivery and excellent experiences for users.
Contribute to customer insights by accurately capturing product and experience feedback during interactions.
Job description
Customer Advocate
Let's face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.
We do. We can't cram it all in here, but you'll start noticing it from the first interview.
Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you've ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.
This makes for a remarkably focused and fulfilling work experience. Frankly, it's not for everyone. But for people with fire in their belly, it's a game-changing, career-defining, soul-lifting move.
Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.
If that sounds exciting—and the job description below feels like a fit—we really should start talking.
We are looking for a Customer Advocate to join our growing Customer Support Operations team. Advocates directly support our customers throughout their BetterUp journey, delivering an exceptional support experience with empathy and care. They thoroughly answer customers' questions to remove roadblocks while anticipating future needs and collaborate with cross functional partners to amplify the voice of our customers.
What you'll do:
- Support BetterUp customers expertly through their use of the BetterUp platform. While the majority of our support is provided via email, we're looking for a teammate who is willing to dive into multi-channel support.
- Exceed customer expectations, by going one step beyond their immediate need
- Craft responses and interventions to enable coach and customer success and a positive experience using the BetterUp platform
- Collaborate internally and with our cross-functional teams to ensure timely delivery and excellent experiences for our users
- Support the education of other agents through guidance and leading by example
- Support escalated customer processes and tickets
- Contribute to customer insights by accurately capturing product and experience feedback at every interaction, to help improve and shape the future of our product and services
- Effectively identify issues, de-escalate, and resolve with empowerment to re-engage the customer with the brand, following up with customers when needed
- Serve as the point of contact for customers with repeated or complex needs, provide proactive follow up to ensure expectations have been met or to reset expectations
- Uses AI assistants (e.g., ChatGPT, Claude) to draft communications, summarize information, and automate repetitive tasks
- Shows willingness to learn AI-enhanced workflows that reduce busy-work and amplify impact
If you have some or all of the following, please apply:
- 3-5 years of experience delivering exceptional customer service and support directly to consumers in an environment with frequent and fast product changes and policies
- Bonus if you have 1-2 years of experience working in sales, retail, or direct to consumer e-commerce
- Strong collaboration, customer service, and relationship-building skills
- Excellent analytical and creative problem-solving skills
- Great tone of voice and ability to provide empathetic, clear, and positive responses even in difficult situations with upset customers. You enjoy putting a customer at ease and making their day better.
- Can read unstated needs of customers, and can identify and guide customers to the right solution
- Outstanding written and verbal communication skills, with a unique ability to collaborate across diverse audiences - is equally comfortable problem solving with engineers and communicating solutions to coaches and members
- Exceptionally organized and detail-oriented multi-tasker
- Driven to dig into the details of a system or process to solve customer problems
- Experience working with Zendesk, Confluence, Jira, Stripe, and Slack
- Providing support via multiple methods: live chat, tickets, and phone calls
AI at BetterUp
Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you'll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.
Benefits:
- Access to BetterUp coaching; one for you and one for a friend or family member
- A competitive compensation plan with opportunity for advancement
- Medical, dental, and vision insurance
- Flexible paid time off
- Per year:
- All federal/statutory holidays observed
- 4 BetterUp Inner Workdays
- 5 Volunteer Days to give back
- Learning and Development stipend
- Company wide Summer & Winter breaks
- Year-round charitable contribution of your choice on behalf of BetterUp
- 401(k) self contribution
We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don't hesitate to reach out — we encourage everyone interested in joining us to apply.
BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.
The hourly rate range for this role is as follows: $25/hr - $30/hr
Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co