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Credit Collections Manager Jobs (NOW HIRING)

Samsung Electronics

Credit & Collections

Plano, TX

Monitor and manage credit accounts to minimize risk and ensure timely payments. * Develop and ... Maintain accurate records of all credit and collections activities for reporting and auditing ...

OpenAI

Senior Credit & Collections

San Francisco, CA · On-site

$158K - $175K/yr

About the Role We are hiring for the Senior Credit & Collections role to support OpenAI's global ... In this role, you will manage complex customer accounts, guide priority AR workstreams, support ...

TOTE

Credit & Collections Supervisor

Jacksonville, FL · On-site

Key ResponsibilitiesLeadership & Team Management * Supervise, coach, and develop a team of credit and collections professionals * Establish performance expectations, monitor KPIs, and drive ...

New

Instacart

Manager II, Credit & Collections

OR · Remote

We're hiring a Manager II, Credit & Collections to own all credit and collections activity for our B2B Retailer & Ads Portfolio. You will directly manage a team of collectors and credit analysts ...

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Credit Collections Manager information

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$54.5K

$87.1K

$127K

How much do credit collections manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for credit collections manager in the United States is $87,109.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.
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What cities are hiring for Credit Collections Manager jobs? Cities with the most Credit Collections Manager job openings:
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What states have the most Credit Collections Manager jobs? States with the most job openings for Credit Collections Manager jobs include:
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Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $87,109 per year, or $41.9 per hour.

Credit & Collections

Samsung Electronics

Plano, TX

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Samsung Electronics rating

6.7

Company rating: 6.7 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

126th of 156 rated electronics manufacturers

Job description

Position Summary

This role is not eligible for immigration sponsorship.
Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States-investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we're creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

This role focuses on managing credit risk and collections activities in Plano, Texas. The professional will ensure timely recovery of outstanding payments while maintaining strong customer relationships and adhering to company policies.

Roles & Responsibilities:

  • Monitor and manage credit accounts to minimize risk and ensure timely payments.
  • Develop and implement collection strategies to recover outstanding balances efficiently.
  • Collaborate with cross-functional teams to resolve payment disputes and ensure compliance with company policies.
  • Analyze financial data to assess creditworthiness and make informed decisions.
  • Maintain accurate records of all credit and collections activities for reporting and auditing purposes.

Minimum Qualifications:

  • Bachelor's degree in finance, accounting, or a related field.
  • 2-4 years of experience in credit management or collections.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Excel and financial software.

Skills and Qualifications

Preferred Qualifications:

  • Experience in the consumer electronics or retail industry.
  • Familiarity with SAP ERP or similar business systems.
  • Strong communication skills for effective customer engagement.

#LI-SZ1

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

To ensure a fair and transparent recruitment process, please do not use GenAI tools during your interview unless explicitly permitted; failure to adhere to these guidelines may result in disqualification from the recruitment process.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

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