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Credit Collections Manager Jobs in Minnesota (NOW HIRING)

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Credit Collections Manager information

See Minnesota salary details

$53.4K

$85.3K

$124.4K

How much do credit collections manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for credit collections manager in Minnesota is $85,316.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $97,900.00 per year, depending on experience, location, and employer.

What are some typical challenges Credit Collections Managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What Does a Credit and Collections Manager Do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a Credit Collections Manager, and why are they important?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What does a Credit Collections Manager do?

A Credit Collections Manager is responsible for overseeing a company’s credit and collections operations. They manage teams that evaluate creditworthiness of clients, set credit limits, and ensure timely collection of outstanding invoices. Their role involves developing policies to minimize financial risk, negotiating payment plans with clients, and maintaining positive customer relationships. They also analyze accounts receivable data, prepare reports, and collaborate with other departments to optimize cash flow.
More about Credit Collections Manager jobs
What are the most commonly searched types of Credit Collections jobs in Minnesota? The most popular types of Credit Collections jobs in Minnesota are:
What are popular job titles related to Credit Collections Manager jobs in Minnesota? For Credit Collections Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Credit Collections Manager jobs in Minnesota look for? The top searched job categories for Credit Collections Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Credit Collections Manager jobs? Cities in Minnesota with the most Credit Collections Manager job openings:
Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Minnesota as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $85,316 per year, or $41 per hour.

Credit & Collections Specialist

Interstate Companies Inc

Eagan, MN • On-site

$28 - $33/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Credit & Collections Specialist
Company: Interstate Companies Inc.
Location: Eagan, MN
Pay Range: $28.00-$33.00/hour
We're looking for a Credit & Collections Specialist who thrives on solving problems, building customer relationships, and driving financial results. This role is ideal for someone who enjoys working with customers, analyzing account issues, negotiating payment solutions, and partnering with internal teams to improve cash flow and reduce financial risk.
Success in this position comes from strong communication skills, attention to detail, persistence, and the ability to navigate difficult conversations professionally while maintaining positive customer relationships.
What You'll Do
As a Credit & Collections Specialist, you will manage an assigned portfolio of customer accounts and play a critical role in maintaining healthy cash flow for the organization.
Key Responsibilities
  • Manage collection activities for an assigned accounts receivable portfolio.
  • Proactively contact customers regarding past-due balances and payment commitments.
  • Build and maintain strong relationships with customer contacts and internal stakeholders.
  • Investigate and resolve billing disputes, payment discrepancies, and account issues.
  • Perform account reconciliations to ensure accurate customer balances.
  • Monitor customer payment trends and identify potential financial risk.
  • Maintain credit history files and supporting documentation.
  • Partner with operations, sales, and accounting teams to improve collection outcomes.
  • Escalate concerns regarding bad debt exposure and recommend appropriate actions.
  • Assist with basic credit analyst tasks, including gathering customer information, preparing credit review materials, and supporting account analysis.
  • Support company goals related to Days Beyond Terms (DBT) and accounts receivable performance.

What Makes You Successful
Required Skills & Qualifications
  • Self-motivated with the ability to work independently and solve problems proactively.
  • B2B collections, accounts receivable, credit, finance, accounting, or customer service experience.
  • Excellent verbal and written communication skills.
  • Strong negotiation, conflict resolution, and relationship-building abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong organizational and time management skills.
  • Proficiency with Microsoft Office, including Excel.
  • High level of accuracy and attention to detail.

Preferred Qualifications
  • Experience managing business-to-business collections portfolios.
  • Understanding of accounting transactions and payment reconciliation processes.
  • NACM certifications (CBA, CBF) or willingness to pursue professional development in credit and collections.

Why Join Interstate?
You'll join a collaborative team where your work directly impacts the financial health and success of the business. We offer opportunities for professional growth, ongoing development, and a culture focused on teamwork, accountability, and Pride in Service.
Benefits Include
  • Competitive compensation
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off and Paid Holidays
  • Employee Assistance Program (EAP)
  • Career Growth and Development Opportunities
  • Wellness Programs
  • Employee Recognition Programs

About Interstate Companies
Interstate Companies is a dynamic organization employing more than 1,700 team members across five operating companies: Interstate Power Systems, Interstate Bearings Systems, Interstate Energy Systems, Interstate Assembly Systems, and I-State Truck Center. For more than 70 years, we have provided industry-leading products, service, and support throughout the Midwest while creating rewarding career opportunities for our employees.
Interstate Companies is an Equal Opportunity Employer.
This job description is intended to describe the general nature and level of work performed. Duties, responsibilities, and activities may change at any time with or without notice.
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