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Credit Card Customer Service Jobs in Minnesota (NOW HIRING)

... external customers. • Knowledge of computers and software with good word processing and excel ... technology, services, and solutions for the railway industry. For over 70 years, Loram has ...

The Customer Service Representative (CSR) serves as a primary point of contact for customers ... Process customer credit card payments and reconcile credit card statements accurately. * Maintain ...

Customer Service Representative

Winona, MN · On-site

$15.50 - $21/hr

The Customer Service Representative (CSR) serves as a primary point of contact for customers ... Process customer credit card payments and reconcile credit card statements accurately. * Maintain ...

... customer lien waivers, daily and monthly credit card payments, daily deposits, researching account ... Forward backup documentation for payments to Shared Services for application and send receipts to ...

We get money into our customers' hands in minutes instead of days.We're growing fast, and there's a ... The ideal candidate combines deep credit risk expertise with proven experience managing credit card ...

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Credit Card Customer Service information

See Minnesota salary details

$12

$22

$32

How much do credit card customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for credit card customer service in Minnesota is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.43 per hour, depending on experience, location, and employer.

What is a credit card customer service?

A Credit Card Customer Service job involves assisting cardholders with account inquiries, billing issues, payments, disputes, and fraud concerns. Representatives provide support via phone, chat, or email, helping customers understand their card benefits, rewards, and terms. They also handle lost or stolen card reports and guide customers through troubleshooting transactions. Excellent communication and problem-solving skills are essential for success in this role.

What are the typical daily responsibilities of a credit card customer service representative?

As a Credit Card Customer Service representative, your daily tasks typically include answering customer inquiries by phone or chat, resolving concerns related to billing, card activation, payments, and lost or stolen cards. You will often work closely with other departments to resolve complex account issues and may need to provide clear guidance to customers about credit card features or fraud protection. The role also involves documenting interactions and ensuring accurate record-keeping in the company's customer management systems. Working in this position, you’ll develop expertise in both technical systems and customer care, providing a dynamic environment ideal for building transferable skills.

What are the key skills and qualifications needed to thrive in credit card customer service, and why are they important?

To excel in Credit Card Customer Service, you need strong communication, problem-solving abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and credit card processing systems is typically required. Outstanding patience, active listening, and conflict resolution skills help you stand out when assisting diverse customers. These abilities are crucial for resolving account issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the most commonly searched types of Credit Card Customer Service jobs in Minnesota?

The most popular types of Credit Card Customer Service jobs in Minnesota are:

What are popular job titles related to Credit Card Customer Service jobs in Minnesota?

For Credit Card Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Credit Card Customer Service jobs in Minnesota look for?

The top searched job categories for Credit Card Customer Service jobs in Minnesota are:

Infographic showing various Credit Card Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,246 per year, or $22.7 per hour.

Credit Card Administrator

Loram

Hamel, MN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Loram rating

6.2

Company rating: 6.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

229th of 283 rated repair and maintenance companies


Job description

This post is also available in: Portuguese (Brazil)
DESCRIPTION
Job Title: Credit Card Administrator
FLSA Status: Non-Exempt
Department: Accounting
Reports to: Accounting Operations Manager
GENERAL DESCRIPTION / PURPOSE:
The Credit Card Administrator manages Loram's global credit card program, including issuance, distribution, suspension, and cancellation of company credit cards. The role also provides accounting support by creating purchase requisitions and processing cash applications within the ERP.
ESSENTIAL JOB FUNCTIONS:
• Issuance, distribution, suspension, and cancellation of company credit cards
• Update employee cost center changes in the credit card platform
• Answer inquiries and calls into the Credit Card Hotline during business hours
• Participate in on-call rotation of Credit Card Hotline duties evenings and weekends
• Retrieve reports from credit card platform as needed
• Monitor card expirations and re-order and distribute as needed
• Audit of active cards to ensure compliance
• Follow up on aged expense reports
• Participate in daily mail delivery on rotating schedule
• Creation of Accounting department purchase requisitions
• Processing cash applications within the ERP
• Other duties as assigned
This post is also available in: Portuguese (Brazil)
QUALIFICATIONS
REQUIRED QUALIFICATIONS:
Education: High School Diploma or Equivalent
Experience: 1+ year of relevant experience and/or training; 1+ year working knowledge of various PC based computer software packages including financial spreadsheets and word processing. Intermediate Excel skills.
Knowledge, Skills and Abilities:
• Excellent written and oral communication skills, and able to work effectively with internal and external customers.
• Knowledge of computers and software with good word processing and excel skills using Microsoft applications.
• Concur expense reporting experience a plus
• Great attention to detail
PRE-EMPLOYMENT REQUIREMENTs:
This position requires successful completion of the following:
  • Social Security Verification: The individual's name must correspond to their Social Security number and date of birth.
  • Drug and Alcohol Testing: All applicants must successfully pass a pre-employment drug and alcohol test. Employees in safety-sensitive positions are subject to random, reasonable suspicion, and post-incident drug and/or alcohol testing in compliance with federal regulations and company policy.
  • A nationwide, federal, and state criminal background check will be conducted. Up to a seven-year history will be considered, including incarceration or court supervision. Findings will be reviewed relative to the position requirements.
  • Employment Verification: Current and prior relevant employment experience will be verified to confirm the candidate meets the minimum required years of experience for the position.

WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Office deskwork, required sitting, walking, using phone & computer
• May lift up to 30 lbs. occasionally
Equal Opportunity Employer:
Loram is an Equal Opportunity Employer committed to fostering an inclusive, diverse, and respectful workplace. We make all employment decisions based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, veteran status, or any other characteristic protected by applicable laws in the countries where we operate, including the Equality Act 2010 in the UK, relevant U.S. federal, state, and local laws, Brazil's anti-discrimination provisions under the Consolidation of Labor Laws (CLT) and Federal Constitution, India's Equal Remuneration Act and Rights of Persons with Disabilities Act, Australia's Fair Work Act 2009 and applicable state and territory legislation, and Canada's human rights protections under the Canadian Human Rights Act and applicable provincial or territorial laws.
Benefits:
Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.
Compensation:
Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.
The pay range for this position is between $44,800-$60,500
This post is also available in: Portuguese (Brazil)
ABOUT
Loram Maintenance of Way, Inc. is a global leader in track maintenance technology, services, and solutions for the railway industry. For over 70 years, Loram has delivered industry-leading innovation through cutting-edge rail grinding, ballast maintenance, and inspection systems - ensuring safer, more reliable, and cost-effective rail operations for customers worldwide.
Headquartered in Hamel, Minnesota, Loram operates in multiple locations across North America and supports Class I, regional, and commuter railroads with a full suite of services. Loram is known for its strong engineering culture, commitment to safety, and dedication to improving the performance of rail infrastructure through advanced technology and field-proven expertise.
Join a company that moves the world - and builds the future of rail.

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About Loram

Sourced by ZipRecruiter

Industry

Transportation equipment manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Hamel, MN, US