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Credit Collections Manager Jobs in Butler, PA (NOW HIRING)

PTC

Credit and Collections Specialist

Wexford, PA · On-site

$50K - $58K/yr

Tuition Reimbursement eligibility Job Purpose: - The Credit and Collections Specialist at PTC ALLIANCE LLC is responsible for managing and overseeing the company's credit policies and processes ...

Suburban Propane

Collections Representative

Butler, PA · On-site

$15.25 - $19.75/hr

Process credit card payments including posting to accounts and logging activity * Provide a high ... level of customer account management by properly maintaining account information and data

Suburban Propane

Collections Representative

Butler, PA · On-site

$15.25 - $19.75/hr

Process credit card payments including posting to accounts and logging activity * Provide a high ... level of customer account management by properly maintaining account information and data

Woda Cooper

Community Manager

Beaver Falls, PA · On-site

Oversee the process of collecting and posting all rents, tracking collections, pursuing delinquent ... Assemble complete and detailed credit and income information, along with necessary verification ...

Pivotal Housing Partners

Property Manager

Monaca, PA · On-site

$45K/yr

... collections, resident services, maintenance, revenue enhancement, capital improvements and ... in Tax Credit * Exceptional communication and customer service skills * Curiosity, critical ...

All JobsCredit Collections JobsCredit Collections Manager JobsCredit Collections Manager Jobs in Butler, PA

Credit Collections Manager information

See Butler, PA salary details

$49.5K

$79.1K

$115.3K

How much do credit collections manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for credit collections manager in Butler, PA is $79,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,500.00 and $90,800.00 per year, depending on experience, location, and employer.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.
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Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Butler, PA as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $78,531 per year, or $37.8 per hour.

Billing & Collections Manager

PLS Logistics Services

Cranberry Township, PA • On-site

$17.75 - $24.25/hr

Full-time

Posted 9 days ago

Job description

The Billing amp; Collections Manager is responsible for leading the Company's billing, invoicing, accounts receivable collections, and customer credit functions. This role ensures timely and accurate customer invoicing, maximizes cash collections, minimizes bad debt exposure, and continuously improves billing and collections processes.

This position provides day-to-day leadership of the Billing and Collections teams while partnering with Sales, Operations, Customer Service, and Accounting to resolve customer issues, improve cash flow, and deliver an exceptional customer experience. The Manager is expected to be both a strategic leader and a hands-on operational resource, driving process improvements while supporting the team's daily activities.

Billing Operations

· Oversee the daily billing and invoicing process to ensure invoices are issued accurately and timely.

· Develop and improve billing workflows to increase efficiency and reduce manual effort.

· Monitor billing productivity, minimize unbilled transactions, and resolve operational issues impacting invoice accuracy.

Collections amp; Credit

· Oversee collection efforts to improve Accounts Receivable performance and reduce delinquent balances.

· Manage customer credit decisions, credit limits, and risk exposure in accordance with established policies and guidelines.

· Coordinate collection activity with outside collection agencies and legal counsel when necessary.

· Maintain and periodically update company credit policies and procedures.

Financial amp; Operational Performance

· Lead, coach, and develop the Billing and Collections teams, establishing performance expectations and accountability for departmental goals.

· Monitor departmental KPIs and trends, including billing timeliness and accuracy, unbilled transactions, AR aging, DSO, collections effectiveness, and bad debt, and take action to improve performance to improve efficiency, reduce risk, and enhance cash flow.

Process Improvement

· Drive continuous improvement and automation across billing, collections, and credit processes.

· Maintain departmental policies, procedures, and internal controls.

· Perform other duties as assigned.

Minimum Requirements

· Strong leadership, communication, interpersonal, and organizational skills.

· Demonstrated analytical and problem-solving abilities.

· Advanced Microsoft Excel proficiency.

· Strong understanding of Accounts Receivable, billing, collections, and credit management.

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