Credit Collections Manager Jobs in Portland, OR (NOW HIRING)

The Neil Jones Food Company is an industry leader, processing superior quality fresh-packed, vine-ripened California tomatoes and Pacific Northwest fruit. Headquartered in Vancouver, Washington, NJFC has been providing our nation’s discerning foodservice, retail, industrial and institutional customers with the finest quality canned and pouched products for over 50 years. NJFC operates three production facilities: Northwest Packing in Vancouver, WA.; San Benito Foods, in Hollister, CA; and Toma-Tek in Firebaugh, CA.  

We are looking for a Credit and Collections Analyst to be responsible for the timely and accurate analysis and procurement of customer repayments and authorization of deductions while upholding courteous and professional communications. Ensures compliance with credit and collections regulations and adherence to best practices. This onsite role will be responsible for reporting on outstanding account balances and collection activity at our corporate headquarters in Vancouver, WA.

For additional information, please see our “About Us” video, Our Story - Neil Jones Food Company

Key Responsibilities: 

• Facilitates customer invoicing and has strong understanding of B2B billing cycle ensuring accurate and timely billing of customers.
• Interfaces with customers to ensure timely collections of amounts due and interfaces with customers to obtain deduction support if necessary. Able to negotiate payment if needed to ensure viability of the company's accounts receivable balances. Communicates with relevant management (sales, senior management) as required to facilitate customer payments. 
• Identifies potential write-offs and escalates to manager, as necessary.
• Provides recommendations for resolution of collection outliers; manages large amounts of data for account reconciliation. Continuously improves knowledge of identified variances to prevent reoccurrence.
• Determines whether to ship or hold orders for delinquent accounts in accordance with established policy and procedure to reduce and minimize credit risk.
• Works with customers who fail to make minimum payment by the due date and discusses proposed plans with manager and internal parties as necessary.

Requirements: 

• Associate degree in accounting, finance or business; Bachelor’s degree preferred; or any equivalent combination of training, experience and education that demonstrates the ability to perform the key responsibilities of this position.
• 4 years’ related experience in collections, deductions, billing and associated functions.    
• Good knowledge of accounting principles and practices, collections, cash application and billing processes and procedures.
• Ability to operate 10-key by touch with high level of accuracy and demonstrated computer skills in standard Microsoft office software applications, particularly Excel and Word.
• Ability to work 100% onsite, pass a pre-employment drug test, background check including employment and educational verification, and credit screen. 

Benefits: 

• Medical, Dental, & Vision coverage
• 401(k) match with Traditional & Roth options available
• Company paid Life and AD&D insurance
• 10 paid vacation days, 9 paid holidays, and separate sick time
• Employee Assistance Program
• Numerous other voluntary insurance products available
• Convenient location, 2 miles west of downtown Vancouver
• Free parking

Applicants have rights under Federal Employment Laws

Family and Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO)

Employee Polygraph Protection Act (EPPA)

The Neil Jones Food Company participates in E-Verify

E-Verify Participation

If You Have the Right to Work, Don't Let Anyone Take It Away

We are an Equal Opportunity and Fair Chance Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, disability, age, citizenship status, genetic information, military or veteran status, and other protected status under applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.