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Credit Collections Associate Jobs in Portland, OR

PetersonCat

Credit Representative

Hillsboro, OR · On-site

$35.55 - $41/hr

... Associates Degree from a fully accredited college in Business or other closely related field; and a minimum of three years of directly related experience in credit collections preferably in a heavy ...

Peterson

Credit Representative

Hillsboro, OR · On-site

$35.55 - $41/hr

... Associates Degree from a fully accredited college in Business or other closely related field; and a minimum of three years of directly related experience in credit collections preferably in a heavy ...

REXEL

Credit Manager

Beaverton, OR · On-site

Meet with customers and sales associates in their territory and provide customer service as ... Proven track record in trade accounts receivable, credit and collections within a repetitive market

REXEL

Credit Manager

Beaverton, OR · On-site

Meet with customers and sales associates in their territory and provide customer service as ... Proven track record in trade accounts receivable, credit and collections within a repetitive market

Empire Today

Area Accounting Associate

Portland, OR · On-site

$20 - $23/hr

Review, sort, and file credit applications, tracking sheets, and other correspondence at the local ... collections related experience and/or training or equivalent combination of education and ...

Empire Today

Area Accounting Associate

Portland, OR · On-site

$20 - $23/hr

Review, sort, and file credit applications, tracking sheets, and other correspondence at the local ... collections related experience and/or training or equivalent combination of education and ...

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Credit Collections Associate information

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How much do credit collections associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for credit collections associate in Portland, OR is $24.82, according to ZipRecruiter salary data. Most workers in this role earn between $23.22 and $25.77 per hour, depending on experience, location, and employer.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What are the most commonly searched types of Credit Collections jobs in Portland, OR?

The most popular types of Credit Collections jobs in Portland, OR are:

What are popular job titles related to Credit Collections Associate jobs in Portland, OR?

For Credit Collections Associate jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Credit Collections Associate jobs in Portland, OR look for?

The top searched job categories for Credit Collections Associate jobs in Portland, OR are:

Credit Collections Associate jobs near you

Accounting Analyst - Credit and Collections

The Neil Jones Food Company

Vancouver, WA • On-site

$30 - $36/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

The Neil Jones Food Company is an industry leader, processing superior quality fresh-packed, vine-ripened California tomatoes and Pacific Northwest fruit. Headquartered in Vancouver, Washington, NJFC has been providing our nation’s discerning foodservice, retail, industrial and institutional customers with the finest quality canned and pouched products for over 50 years. NJFC operates three production facilities: Northwest Packing in Vancouver, WA.; San Benito Foods, in Hollister, CA; and Toma-Tek in Firebaugh, CA.  

We are looking for a Credit and Collections Analyst to be responsible for the timely and accurate analysis and procurement of customer repayments and authorization of deductions while upholding courteous and professional communications. Ensures compliance with credit and collections regulations and adherence to best practices. This onsite role will be responsible for reporting on outstanding account balances and collection activity at our corporate headquarters in Vancouver, WA.

For additional information, please see our “About Us” video, Our Story - Neil Jones Food Company

 

Key Responsibilities: 

  • Facilitates customer invoicing and has strong understanding of B2B billing cycle ensuring accurate and timely billing of customers.
  • Interfaces with customers to ensure timely collections of amounts due and interfaces with customers to obtain deduction support if necessary. Able to negotiate payment if needed to ensure viability of the company's accounts receivable balances. Communicates with relevant management (sales, senior management) as required to facilitate customer payments. 
  • Identifies potential write-offs and escalates to manager, as necessary.
  • Provides recommendations for resolution of collection outliers; manages large amounts of data for account reconciliation. Continuously improves knowledge of identified variances to prevent reoccurrence.
  • Determines whether to ship or hold orders for delinquent accounts in accordance with established policy and procedure to reduce and minimize credit risk.
  • Works with customers who fail to make minimum payment by the due date and discusses proposed plans with manager and internal parties as necessary.

Requirements: 

  • Associate degree in accounting, finance or business; Bachelor’s degree preferred; or any equivalent combination of training, experience and education that demonstrates the ability to perform the key responsibilities of this position.
  • 4 years’ related experience in collections, deductions, billing and associated functions.    
  • Good knowledge of accounting principles and practices, collections, cash application and billing processes and procedures.
  • Ability to operate 10-key by touch with high level of accuracy and demonstrated computer skills in standard Microsoft office software applications, particularly Excel and Word.
  • Ability to work 100% onsite, pass a pre-employment drug test, background check including employment and educational verification, and credit screen. 

 

Benefits: 

  • Medical, Dental, & Vision coverage
  • 401(k) match with Traditional & Roth options available
  • Company paid Life and AD&D insurance
  • 10 paid vacation days, 9 paid holidays, and separate sick time
  • Employee Assistance Program
  • Numerous other voluntary insurance products available
  • Convenient location, 2 miles west of downtown Vancouver
  • Free parking

 

Applicants have rights under Federal Employment Laws

Family and Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO)

Employee Polygraph Protection Act (EPPA)

 

The Neil Jones Food Company participates in E-Verify

E-Verify Participation

If You Have the Right to Work, Don't Let Anyone Take It Away

We are an Equal Opportunity and Fair Chance Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, disability, age, citizenship status, genetic information, military or veteran status, and other protected status under applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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