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Collections Manager Jobs in Portland, OR (NOW HIRING)

Suburban Propane

Collections Representative

Vancouver, WA · On-site

$17.80 - $22/hr

Provide a high level of customer account management by properly maintaining account information and ... A minimum of 1 - 2 years of collections experience preferred Suburban Propane Partners, L.P ...

Suburban Propane

Collections Representative

Vancouver, WA · On-site

$17.80 - $22/hr

Provide a high level of customer account management by properly maintaining account information and ... A minimum of 1 - 2 years of collections experience preferred Suburban Propane Partners, L.P ...

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Collections Manager information

See Portland, OR salary details

$32.9K

$62.3K

$115.6K

How much do collections manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for collections manager in Portland, OR is $62,275.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $69,500.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Portland, OR? The most popular types of Collections jobs in Portland, OR are:
What are popular job titles related to Collections Manager jobs in Portland, OR? For Collections Manager jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Collections Manager jobs in Portland, OR look for? The top searched job categories for Collections Manager jobs in Portland, OR are:
What cities near Portland, OR are hiring for Collections Manager jobs? Cities near Portland, OR with the most Collections Manager job openings:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Portland, OR as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $62,275 per year, or $29.9 per hour.

Collections Analyst (Temporary)

Twist Bioscience

Portland, OR • On-site

Temporary

Re-posted 13 days ago

Twist Bioscience rating

7.7

Company rating: 7.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Reporting to the Global Collections Manager, the Collections Analyst (Temp) will be responsible for timely collections across a portfolio of accounts, including fostering relationships with strategic account and internal cross-functional partners. This person is a key player in collaboration to maximize revenue and cash flow, minimize bad debt exposure, while focusing on the customer experience. Additionally, you will be aiding the Accounts Receivables team with key projects in obtaining customer contact information and sales tax exemption certificates. The ideal candidate will be a proven strong communicator and creative problem solver. You will be an integral part of the process of managing timely customer payments, trend analysis, root cause identifications, and the influencing of internal and external customers.
What You'll Be Doing
  • Monitor and review the customer aging, identifying overdue accounts and ensuring they are handled per our collection policy
  • Influence and hold customers accountable to payment terms; drive toward positive key
    performance indicators (Aging, Days to Pay, DSO)
  • Manage a project to identify and collect customer Accounts Payable contact information and sales tax exemption certificates, and input the data into supporting software programs
  • Facilitate meetings and checkpoints with accounts to troubleshoot and resolve discrepancies or concerns between Twist and the account
  • Apply critical thinking and professional judgement toward data to determine the appropriate next actions. Assess portfolio and recommend account strategies as needed
  • Communicate risks and key account information or behavior changes to leadership and cross-functionally as appropriate
  • Recommend and prepare bad debt write-offs, ensuring all supporting documents are included for approval
  • Prepare weekly 60+ Day past due report commentary for leadership visibility
  • Participate in collection projects which improve collection results, DSO and delinquency
  • Collaborate and build proactive, positive relationships with business partners, peers, managers, and customers to ensure global best-in-class practices
  • Make recommendations and help identify process improvement needs and/or gaps in current work procedures to improve prioritization and management of the past due receivables
  • Keep a pulse on account-related industry trends and marketplace financial performance to elevate account analysis and escalate/drive areas of concern or deterioration
  • Participate in the fostering of teamwork and collaboration built on mutual accountability and respect.

What You'll Bring to the Team
  • Bachelor's or Associate's degree in a relevant field, or 2-3 years of proven experience in
    commercial collections
  • SAP experience preferred
  • Strong problem analysis and solving skills
  • Strong communication skills, both written and verbal. Ability to effectively articulate and
    "tell the story" to all audience levels and influence others
  • Demonstrated process improvements and innovative thinking skills
  • Proven collection skills, negotiation skills
  • Ability to professionally manage difficult customer communications
  • Strong Excel skills including formulas, graphs, pivot tables, and linked spreadsheets
  • Ability to contribute to objectives & goals
  • Relates well to all levels of internal and external people; builds constructive and
    effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably
  • Can effectively cope with change; can shift gears comfortably, handle risk and uncertainty
  • Track record of working effectively with peers throughout the organization
  • Drives business results through clear communication and collaboration
  • Well-organized, extreme attention to detail and a self-directed individual
  • Strong work ethic, unquestionable integrity
  • Ability to work 3 days a week onsite at our Wilsonville, OR office.

About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as "writing" DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

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