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Collections Supervisor Jobs in Portland, OR (NOW HIRING)

Blood Collections Supervisor

Portland, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value. The Red Cross offers paid phlebotomy training with the ability to grow your ...

B to B Collections Specialist

Portland, OR · On-site

$19.50 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Credit & Collections Specialist $60,000-$65,000 Portland Metro | Hybrid Schedule (Onsite Thursdays, Remote Monday-Wednesday & Friday) Join a well-established Portland-area company known for its ...

Collections Representative

Vancouver, WA

$17.80 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts. * Initiate collection activities on past due ...

Collections Representative

Vancouver, WA · On-site

$17.80 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts. Responsibilities * Initiate ...

Collections Representative

Vancouver, WA · On-site

$17.80 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts. Responsibilities: * Initiate collection ...

Collections Representative

Vancouver, WA

$17.80 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts. Responsibilities * Initiate ...

Collections Specialist

Tigard, OR · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collections Agents are first-party collectors responsible for maintaining acceptable effective collection percentages on 1-30 day delinquent accounts. Effectively communicating with both internal and ...

Credit/Collections Specialist Location: NW Portland - Hybrid Flex Salary: $55,000 - 65,000 About the Role This position serves as a vital operational bridge between internal sales teams and external ...

Accounts Receivable Supervisor

Hillsboro, OR

$77K - $82K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Lead company-wide collections strategy and execution across multiple operating companies, driving ... Accounts Receivable Supervisor Qualifications * 35+ years of accounts receivable, collections, and ...

Oversee high-volume invoicing and collections activities involving hundreds of invoices each month ... Prior supervisory or team leadership experience preferred. * Construction industry experience is ...

New

Oversee high-volume invoicing and collections activities involving hundreds of invoices each month ... Prior supervisory or team leadership experience preferred. * Construction industry experience is ...

New

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Showing results 1-20

Collections Supervisor information

See Portland, OR salary details

$32.9K

$62.3K

$115.6K

How much do collections supervisor jobs pay per year?

As of Aug 19, 2026, the average yearly pay for collections supervisor in Portland, OR is $62,275.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $69,500.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are popular job titles related to Collections Supervisor jobs in Portland, OR?

For Collections Supervisor jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Collections Supervisor jobs in Portland, OR look for?

The top searched job categories for Collections Supervisor jobs in Portland, OR are:

Infographic showing various Collections Supervisor job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $62,275 per year, or $29.9 per hour.

Blood Collections Supervisor

American Red Cross

Portland, OR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Job description

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!
Job Description:
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team as a Blood Collection Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value.
The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation's top humanitarian organization. To learn more about the Blood Collection team and how we serve the community, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
  • Supervise blood collection staff, including training and performance
  • Drive for results and to serve others with a high level of respect for customer service
  • Take the time to personally connect with donors - listen to their stories and help them understand the value of their donation
  • Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again

Standard Schedule: (Portland, Oregon)
  • To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations.
  • Schedule is provided two to three weeks in advance

Pay Information:
  • Starting salary $66.220/year. Pay may increase depending on experience

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
  • Bachelor's degree OR a combination of education and work experience (four to eight years of work experience in a related field) is required
  • Minimum of three years of supervisory/leadership experience
  • Customer service experience and effective verbal communication skills are required. An ability to effectively discuss procedures and medical issues with patients, families and physicians needed.
  • A current, valid driver's license with a good driving record is required.
  • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
  • At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
  • Basic computer skills are desirable

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
  • Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
  • Prior leadership experience exceeding 3 years in a healthcare setting

BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
  • Medical, Dental, and Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting 15 days a year; based on type of job and tenure
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with up to 6% company match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition

Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights

American Red Cross logo

About American Red Cross

Sourced by ZipRecruiter

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.​The American Red Cross is part of the world's largest volunteer network found in 187 countries.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Washington, DC, US